Tool profile
Bonita: cost, fit and limits
Bonita is a business process automation engine made by Ofelia (Bonitasoft), a company registered in Paris, with a free plan that has no time limit, an Enterprise edition and AI workflow products under the Ofelia name.
What to know first
The pricing page shows two plans: Bonita Free, capped at 150 process instances a month, and Bonita Enterprise, priced per organization. Ofelia Assistant and Ofelia Workflow are listed as separate products without prices. AI appears as a workflow builder and a workflow agent with human-in-the-loop checkpoints, plus native AI connectors and document extraction on Enterprise. No trial is mentioned for the paid offers.
Bonita at a glance
| Maker | Ofelia (Bonitasoft), France |
|---|---|
| Free plan | Yes |
| Entry price | Free |
| API access | No |
| Category | Best AI Business Process Management Software in 2026, rank 4 of 13 |
| Website | ofelia.com |
Who Bonita is best for
Teams testing a process engine at no cost
The free plan needs no credit card and has no time limit, so a pilot can run for months while a team decides whether the 150 instance cap fits.
Security-minded IT departments
Enterprise lists SSO over SAML and OIDC, an audit trail, SLA enforcement and high-availability deployment, which covers the usual items on an internal security checklist.
Chat-first organizations
Ofelia Assistant integrates natively with Slack and Teams and offers role-based access control, so requests can start in the tools staff already use.
Bonita plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Bonita Free | Free | Applications to test small projects, 150 process instances a month, no time limit and no credit card. |
| Bonita Enterprise | Custom pricing | Fabric, Work Hub, native AI connectors, IDP extraction, SLA enforcement, audit trail, SSO, high-availability deployment, services and onboarding. |
| Ofelia Workflow | Not published | AI workflow builder, approval and escalation steps with version history, a workflow agent with human-in-the-loop checkpoints and REST connectors. |
| Ofelia Assistant | Not published | Native Slack and Teams integration, role-based access control and a connector library; no price is shown on the pricing page. |
Checked November 2026.
What Bonita does
- 150-instance free plan
- The free plan permits 150 process instances a month. That is enough to automate a small approval flow, and the page frames it for testing small projects rather than production at volume.
- Workflow agent with checkpoints
- Ofelia Workflow lists a workflow agent with human-in-the-loop checkpoints, so a person can approve steps the agent proposes. How much the agent does unattended is not described.
- IDP document extraction
- Bonita Enterprise lists intelligent document processing, which reads data from documents into a process. The pricing page gives no page quotas or supported formats, unlike some rivals.
- Approvals and escalations
- Ofelia Workflow includes approval and escalation steps with version history, which helps teams that must show auditors who changed a process definition, when it changed and what the earlier version looked like.
- Enterprise controls
- Enterprise adds SLA enforcement, an audit trail, SSO over SAML or OIDC and high-availability deployment, grouped together as the package a production deployment would need, and available only through a quote.
How Bonita handles your data
The privacy policy says client data is kept for the contract term unless the client instructs otherwise, prompt data on a rolling 12-month period, and prompt analysis and responses on a rolling 30-day period. It states that Ofelia does not voluntarily transfer personal data outside the European Union, yet it names no hosting region or cloud provider. It does not say whether customer content trains models, and no certifications appeared on the pages checked. Request the data processing terms and the sub-processor list before sending production data.
Where Bonita falls short in practice
- Only two plans have terms. Enterprise has no price or stated trial, and the Ofelia products carry no amounts at all, so a buyer cannot estimate cost beyond the free tier.
- The cap is low for production. At 150 instances a month, the free plan covers testing rather than a department with daily volume, which sends most real use to the quoted edition.
- Model training is not addressed. The policy covers prompt retention but is silent on whether customer content trains AI models, which a legal or privacy reviewer would flag before any prompt data from customers is sent to the service.
Works with
Alternatives to Bonita
Bonita: common questions
Is Bonita free, and is there a time limit?
Bonita Free has no time limit and needs no credit card. It allows 150 process instances a month and is described for creating applications to test small projects, so treat it as an evaluation and learning plan rather than a production tier.
What does Bonita Enterprise add over the free plan?
Enterprise lists Bonita Fabric, Work Hub, native AI connectors, IDP document extraction, SLA enforcement, an audit trail, SSO over SAML and OIDC, high-availability deployment, services and onboarding. Pricing is set per organization, with a demo requested for paid offers, and no trial is mentioned.
Does Bonita include AI features?
Ofelia Workflow offers an AI workflow builder and a workflow agent with human-in-the-loop checkpoints, and Enterprise lists native AI connectors and IDP extraction. The pages do not name model providers or describe quotas, so ask which models process your prompts.
Where is Bonita data stored?
The privacy policy does not name a hosting region. It says Ofelia does not voluntarily transfer personal data outside the European Union, which is a transfer statement, not a location. Ask for the hosting location, provider and sub-processors in writing.
How long does Ofelia keep prompt data?
The privacy policy states prompt data is kept on a rolling 12-month period and prompt analysis and responses on a rolling 30-day period. Client data is kept for the contract term unless the client instructs otherwise, so confirm deletion steps at exit.