Tool profile
ChartHop: cost, fit and limits
ChartHop is a people platform made by ChartHop, Inc., a United States company, that combines an HRIS with org charts, headcount planning, compensation reviews, performance, goals and an AI Pro module. It serves mid-size companies that want planning and analytics in the same system.
What to know first
ChartHop works as a core platform plus modules. The pricing page lists HRIS, Compensation Reviews, Headcount Planning, Performance, Goals, Engagement and AI Pro, and says the proposal depends on team size, needs and integrations. October 2026 updates add AI-drafted headcount plans and agentic actions configured in plain language. The practical question is whether you will move HR records into it.
ChartHop at a glance
| Maker | ChartHop, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI People Analytics Software in 2026, rank 5 of 10 |
| Website | charthop.com |
Who ChartHop is best for
Finance and HR partners planning headcount
Headcount Planning and AI-drafted plans sit next to org data, so a hiring plan can be built from the live org chart rather than a separate spreadsheet.
Compensation committees running review cycles
The Compensation Reviews module runs merit and equity cycles inside the same platform that holds the org structure, reducing re-keying between systems.
Companies replacing an aging HRIS
Because HRIS is itself a module, ChartHop can serve as the system of record, with 100+ integrations for payroll and other tools.
Teams that want agents configured without code
The October 2026 updates describe agentic actions set up in plain language, which suits an HR operations lead without developers.
ChartHop plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| ChartHop Core | Quote only | The base platform; the pricing page says a proposal follows three questions about team size, needs and integrations. |
| HRIS and Compensation Reviews | Quote only | System-of-record HR data plus modules for running compensation review cycles. Quote depends on headcount and modules chosen, and no per-employee rate is printed. |
| Headcount Planning and Performance | Quote only | Planning modules plus Performance, Goals and Engagement modules, sold as part of the quoted package. |
| AI Pro | Quote only | AI module with AI-drafted headcount plans and agentic actions configured in plain language. No separate price is printed, so ask whether AI Pro is bundled or billed per user. |
Checked November 2026.
What ChartHop does
- Org chart as the base
- Live org charts connect to headcount, compensation and performance modules, so analytics start from structure rather than from exported files. That also means data quality in the org chart directly affects every downstream report.
- AI-drafted headcount plans
- The AI Pro module drafts plans from existing org and budget inputs. The page does not describe how reviewers correct a draft, so test it with a past planning cycle.
- Agentic actions
- October 2026 updates introduced actions that users define in plain language. Review how approvals and logs work before letting an agent change records. Ask for the audit trail that shows who approved each change and when.
- Integration set
- More than 100 systems connect to the platform, though the pricing page does not list them. Confirm payroll and ATS connections by name. Names matter for procurement because an integration cited by count can still miss your tool.
- Mandatory SSO
- The security page says SSO is required, with several authentication options. That helps access control but may require identity-team work at setup. The page does not say whether the requirement can be waived for small teams.
How ChartHop handles your data
ChartHop's security page says it completed a SOC 2 Type 2 examination by Schellman and Company, that all data is encrypted at rest and in transit, that SSO is required, and that organizational data stays private to each customer and is not shared outside ChartHop for AI model training. The privacy policy repeats that customer data is not shared with AI models except at the customer's explicit request. Access logs are kept for seven days, and identifiable data is deleted one year after termination or sooner on request. The pages do not name a hosting region or give a formal subprocessor list.
Where ChartHop falls short in practice
- Analytics follows adoption. The strongest features work when HR records live in ChartHop. A company keeping another HRIS as system of record gets less from planning and compensation modules.
- No public prices. The pricing page offers a questionnaire and a proposal. Budget comparison against vendors with printed prices needs a quote in hand. Budgets must wait on a quote, and the questionnaire gives no price range.
- Hosting and subprocessors unclear. The privacy policy lists no subprocessor list and no region for customer data, so European procurement will ask follow-up questions. That is a normal first question from procurement teams in Europe.
Works with
Alternatives to ChartHop
ChartHop: common questions
Does ChartHop train AI on customer data?
ChartHop's security page says organizational data stays private and is not shared outside the company for AI model training. Its privacy policy says customer data is not shared with others, including AI models, except at the customer's explicit request. Ask for this clause in the contract itself.
What does ChartHop's AI Pro module do?
ChartHop lists AI Pro as an add-on module. The pricing page names AI-drafted headcount plans and agentic actions set up in plain language, dated to October 2026 updates. It does not describe approval flows, so test whether an agent can change records without review.
Is ChartHop SOC 2 certified?
ChartHop states that it has completed a SOC 2 Type 2 examination by Schellman and Company. The security page also lists encryption at rest and in transit and required SSO. Request the report to see its scope and the review period.
How long does ChartHop keep data after cancellation?
ChartHop's privacy policy says identifiable customer data is deleted after one year from termination, or sooner on request. Change logs are kept while the account exists. If your legal team needs a shorter window, negotiate it before signing. Ask for that deletion in writing.
Can ChartHop replace my HRIS?
HRIS is one of the listed ChartHop modules, so the platform can serve as the system of record, alongside Compensation Reviews, Headcount Planning, Performance, Goals and Engagement. The pricing page gives no migration details, so ask for an implementation plan covering payroll connections.