Tool profile
Claromentis: cost, fit and limits
Claromentis is an intranet and digital workplace platform made by Claromentis, based in Brighton in the United Kingdom, sold as three industry suites for franchises, enablement and compliance teams, and nonprofits, with cloud or on-premise hosting.
What to know first
Claromentis prices by suite, not by tier. Franchise Hub is based on the number of locations, Enablement Hub on the number of applications you need, and Charity Hub on product requirements with a charity discount. No figures are printed, and no free trial is mentioned. Its AI reads only content inside the customer's hub, follows user permissions and can be switched off in the admin panel.
Claromentis at a glance
| Maker | Claromentis, United Kingdom |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Intranet Software in 2026, rank 4 of 10 |
| Website | claromentis.com |
Who Claromentis is best for
Franchise networks
Franchise Hub is built for onboarding units and enforcing standard procedures across a network, and the quote scales with the number of locations rather than the number of employees.
Regulated and compliance-heavy teams
Automated audit logs, permissions per user, app and content item, and HIPAA and ISO 27001:2022 statements suit healthcare, legal and water utility customers named on the home page.
Charities with several sites
Charity Hub covers training, compliance, communications and service delivery, and the pricing page mentions an exclusive charity discount on the quote.
Firms that need on-premise hosting
Cloud and on-premise are both offered, and the vendor says on-premise gives greater control over data, which helps where policy blocks vendor-hosted content.
Claromentis plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Franchise Hub | Quote based, by number of locations | Onboarding of units, enforcement of SOPs and network performance tools in one franchise hub. No rate is printed on the pages opened. |
| Enablement Hub | Quote based, by applications used | Knowledge, communications, operations, compliance and e-learning. The pricing page says you only pay for the functionality you use. |
| Charity Hub | Quote based, with charity discount | Training, compliance, communications and service delivery for multi-site nonprofits, priced on product requirements. The pricing page names an exclusive charity discount. |
Checked November 2026.
What Claromentis does
- Permission-aware AI
- Search overviews and a chatbot read only content inside the customer's hub and respect each user's permissions. The vendor says the AI can be turned off at any time through the admin panel.
- InfoCapture workflows
- InfoCapture is a workflow tool for forms and processes. One customer on the home page calls it the most important application, and another describes a significant learning curve even four years in.
- Audit logs and access controls
- Automated audit logs, two-factor authentication, SSO and IP-based access controls support audits and site inspections, which is what separates it from lighter social intranets. These controls matter most for firms that face inspections.
- Knowledge and support portal
- Claromentis Discover is described as a knowledgebase and support portal, so one hub can serve internal staff as well as outside users, subject to the quote.
- Custom apps and services
- The vendor offers onboarding, design and development, workflow creation, custom intranet apps and a marketplace, which means much of the setup is a paid service rather than a switch.
How Claromentis handles your data
The home page states ISO 27001:2022 certification and HIPAA compliance, offers cloud and on-premise deployment, and says AI only ingests content inside the customer's hub and respects permissions. It does not name a cloud provider or region, an AI model provider, a retention period or a position on training with customer content, so the vendor's policy was not checked for those. A news item mentions how the company handled a PHP vulnerability reported on 21 October 2026.
Where Claromentis falls short in practice
- Learning curve on workflows. A customer quoted on the home page says InfoCapture has a significant learning curve and that he is still building projects four years after starting, so budget admin time.
- Quote depends on scope. Cost varies with suite, hosting, SSO, custom mobile apps and support needs, so two quotes for the same headcount can differ widely. Ask for each line item.
- Mobile-first frontline use is unproven. A water district customer calls the mobile experience excellent for field staff, but the pages opened do not describe a dedicated app for staff without work accounts.
Alternatives to Claromentis
Claromentis: common questions
How is Claromentis priced?
By suite. The pricing page says Franchise Hub depends on the number of locations, Enablement Hub on the number of applications, and Charity Hub on product requirements with a charity discount. No amounts are printed as of November 2026. Cloud or on-premise hosting, SSO, custom mobile apps and support also change the quote.
Can Claromentis run on our own servers?
Yes. The home page lists cloud and on-premise deployment and says on-premise gives greater control over data. The pricing page names the deployment choice as a quote factor. Ask who patches the software on-premise and how quickly security fixes are issued.
Does the Claromentis AI see content people should not read?
The vendor says the AI only ingests content within the customer's hub and respects individual user permissions, so overviews and chatbot answers should not expose restricted content. It can be turned off in the admin panel. Test this with a restricted account before launch.
Is there a free trial for Claromentis?
No trial is mentioned on the home page or the pricing page as of November 2026. The vendor offers a demo, a video demo library and a short discovery call. Ask whether a sandbox with your own content is possible before you commit.
Which suite should a multi-site charity or franchise choose?
The vendor sells Charity Hub for multi-site nonprofits and Franchise Hub for networks that need onboarding and standard procedures. Enablement Hub covers operations, training and compliance for other organizations. Choose the one whose pricing basis matches how you grow, locations or applications.