Tool profile
Cloudbyz: cost, fit and limits
Cloudbyz is a clinical operations software company, Cloudbyz, Inc. of Warrenville, Illinois, whose CTMS, EDC and eTMF run natively on the Salesforce platform. It also sells AI agents for the trial master file and regulatory checks that queue output for a person to approve.
What to know first
Cloudbyz builds on Salesforce, which gives it a familiar security model and an app ecosystem for life sciences teams. Its footer states ISO 9001:2015 and ISO 27001:2022 certification. The AI products named on the home page include an AI eTMF Agent and an AI RegCheck Agent, plus Agentforce-based agents for clinical operations, finance, safety and medical coding. Pricing requires contact and no hosting region is stated.
Cloudbyz at a glance
| Maker | Cloudbyz, Inc., United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Clinical Trial Software in 2026, rank 8 of 11 |
| Website | cloudbyz.com |
Who Cloudbyz is best for
Salesforce-centric life sciences companies
A trial system built natively on Salesforce can share data models, security and admins with commercial and safety teams that already run there.
Teams adding AI agents under control
The home page says no agent advances status, sends or signs, and every output is queued for human review and approval.
Sponsors filing documents for inspections
The AI eTMF Agent and RegCheck Agent target document filing and regulatory checks, which are heavy tasks near an inspection.
Cloudbyz plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| CTMS | Quote only | Planning, budgeting, start-up, study management and close-out with real-time visibility, delivered on Salesforce. It is delivered natively on Salesforce. |
| EDC | Quote only | Cloud-based capture and management of clinical data. The page says it meets 21 CFR Part 11, GCP, GAMP 5, HIPAA and GDPR requirements. |
| eTMF | Quote only | A trial master file repository that supports inspection readiness and collaboration among stakeholders. It is delivered natively on Salesforce, like the other modules. |
| AI agents | Quote only | AI eTMF Agent, AI RegCheck Agent and Agentforce-based agents for operations, finance, safety and medical coding. |
Checked November 2026.
What Cloudbyz does
- AI eTMF Agent
- Handles trial master file filing tasks as a standalone agent whose output waits in a review queue for human approval. The filing agent is described as a standalone product, separate from the EDC and CTMS modules.
- AI RegCheck Agent
- Checks content against regulatory expectations, with the same approval gate before anything changes status. This agent checks content against regulatory expectations before humans approve the result.
- Agentforce-based agents
- Further agents cover clinical operations, finance, safety and medical coding, using Salesforce's agent framework. They use Salesforce's agent framework for operations, finance, safety and coding.
- Native Salesforce platform
- The suite runs on Salesforce, and the site has pages on platform capabilities, platform trust and the eClinical suite on Salesforce. The site also has pages on platform trust, which describe how Salesforce infrastructure supports security.
- Quality system credentials
- ISO 9001:2015 and ISO 27001:2022 are stated in the footer, and a validated platform supporting GxP-aligned processes is claimed. A validated platform for GxP-aligned processes is claimed, with audit-ready documentation.
How Cloudbyz handles your data
Cloudbyz's compliance page states ISO/IEC 27001:2022 and ISO 9001:2015 and says the products are built on Salesforce's infrastructure for reliability and security, with no hosting region named. The page lists GCP, GAMP 5, HIPAA, 21 CFR Part 11, GDPR and CCPA as standards its products meet and describes a validated platform for GxP processes. The privacy policy at Warrenville, Illinois covers website visitors only and says customer application data follows the Master Subscription Agreement. AI data handling and AI training were not addressed.
Where Cloudbyz falls short in practice
- Platform dependence. Because the suite is native to Salesforce, licensing, upgrades and hosting are tied to that platform. Teams outside the ecosystem add a vendor and a learning curve.
- AI data handling undocumented. The agent pages explain approval gates but not what data the agents read, where processing happens or whether any model trains on customer data. Ask for a data-flow description of each agent.
- Customer data terms sit in contracts. The public privacy policy excludes application data, so the real retention and subprocessor terms are in the subscription agreement. Request the subscription agreement and data processing terms before comparing it with others.
Works with
Alternatives to Cloudbyz
Cloudbyz: common questions
Does Cloudbyz's AI act without approval?
The home page says no agent advances status, sends or signs, and every output is queued for human review and approval. That is a vendor statement, so ask for a demonstration of the queue and its audit trail. Request an audit trail export of the review queue.
What does Cloudbyz run on?
Its products are built natively on Salesforce, and the site has pages on platform capabilities, platform trust and the eClinical suite on Salesforce. The pages do not name specific hosting regions, so ask which Salesforce environment your instance would use.
Which certifications does Cloudbyz state?
The footer and compliance page state ISO 9001:2015 and ISO 27001:2022. They also list GCP, GAMP 5, HIPAA, 21 CFR Part 11, GDPR and CCPA as standards its products meet. Request the certificates, since the pages show claims only. The footer states both certifications for the whole company.
Is Cloudbyz pricing published?
No. The pages say pricing requires contacting Cloudbyz or requesting a demo. Ask for a quote that separates CTMS, EDC, eTMF and the AI agents, since the suite lists many modules and agents. The website does not list a price or plan name.
Where is Cloudbyz based?
The privacy policy lists Cloudbyz, Inc. at 4320 Winfield Road in Warrenville, Illinois, in the United States. It says data may be processed in the United States and other countries, with Standard Contractual Clauses for EEA, UK and Swiss transfers.