Tool profile
Continu: cost, fit and limits
Continu is an enterprise learning platform made by Continu, a Delaware corporation based in New York, that lets companies build and deliver training to employees, partners and customers through branded hubs, extended portals and academies. It includes Eddy, an AI learning agent that answers in Slack, Teams and SMS.
What to know first
Continu is sold in three tiers that follow monthly active users: Growth under 1,000, Professional from 1,000 to 5,000 and Enterprise above 5,000. No dollar prices are printed. AI sits in the middle and upper tiers: Continu AI, covering content creation, recommendations and conversational learning, is not in Growth. Implementation is billed at 10 percent of first-year contract value and takes about 60 days.
Continu at a glance
| Maker | Continu Inc., United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Learning Experience Platforms in 2026, rank 6 of 10 |
| Website | continu.com |
Who Continu is best for
Companies with a customer academy
Academies run branded customer training on your own domain, and Extend gives white-labeled portals, which suits software firms that treat education as a product.
Mid-size teams under 1,000 active users
Growth includes learning tracks, SCORM, custom reporting, SAML SSO, workshops, assessments and automation workflows, along with implementation support, so a first platform is covered without enterprise add-ons.
Distributed teams that live in Slack or Teams
Eddy delivers answers and training in Slack, Teams and SMS, so frontline and remote staff can ask questions without logging in to a learning portal.
Enterprises needing sandboxes and APIs
Enterprise adds API access, webhooks, an extra sandbox environment, custom fields and post-launch hypercare, which suits IT teams who test changes before release.
Continu plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Growth | Quote only, under 1,000 monthly active users | Learning tracks, SCORM, custom reporting, SAML 2.0 SSO, workshops, assessments, automation workflows, learning journeys, meeting-tool integrations, implementation and support. |
| Professional | Quote only, 1,000 to 5,000 monthly active users | Growth plus Continu AI, external user profiles, multi-language support, video coaching, Extend, ecommerce, Udemy for Business and LinkedIn Learning integrations, and a customer success manager. |
| Enterprise | Quote only, 5,000+ monthly active users | Professional plus groups, profiles, API access, webhooks, an extra sandbox, custom fields, advanced integration support, white-glove implementation and post-launch hypercare. |
Checked October 2026.
What Continu does
- Eddy learning agent
- Eddy is described as an AI learning agent that delivers answers and training in Slack, Teams and SMS. The pricing page does not say which tiers include Eddy, so confirm before relying on it.
- Continu AI
- Included in Professional and Enterprise, Continu AI covers AI-powered content creation, smart recommendations, conversational learning and automated insights. Growth customers do not get it, which matters for small teams expecting AI in every tier.
- Hubs and Extend
- Hubs manage multiple brands from one platform, and Extend provides white-labeled portals that the home page says are available at no extra cost. Extend is a Professional and Enterprise feature.
- Academies
- Academies provide branded customer training on the customer's own domain, so a software company can train users without sending them to a third-party site. This helps software firms that treat training as a product.
- Setup process
- The pricing page says implementation costs 10 percent of first-year contract value and recommends about 60 days, with faster delivery on request. That is unusually specific for a quote-only vendor.
How Continu handles your data
Continu's privacy policy describes Continu Inc. as a Delaware corporation with its principal place of business at 205 Hudson Street, New York. It lists security measures including encryption, access controls and regular assessments, and says the company is SOC 2 Type II and ISO 27001 compliant, matching the home page badges for SOC 2 Type 2, GDPR and CCPA. Data from users outside the U.S. may be transferred to and processed in the United States, and hosting providers are not named. Data is kept as long as needed and then deleted or anonymized, with deletion requests by email. The policy does not address AI or model training.
Where Continu falls short in practice
- AI is absent from Growth. Continu AI starts at Professional, so a company under 1,000 active users that wants AI recommendations and content creation must either move up or live without it.
- Implementation fee on top. Ten percent of first-year contract value is a visible extra. On a six-figure contract, that is a meaningful amount that should be in the budget alongside subscription cost.
- No stated hosting or AI terms. The policy says data may be processed in the United States and does not mention AI training. European buyers will need written answers on region, sub-processors and model use.
Works with
Alternatives to Continu
Continu: common questions
How does Continu price its plans?
Continu's pricing page uses monthly active users: Growth for under 1,000, Professional for 1,000 to 5,000 and Enterprise for 5,000 or more. It prints no dollar amounts, so you request a quote. Implementation is billed at 10 percent of first-year contract value.
Which Continu plan includes AI?
Continu AI is included in Professional and Enterprise but not Growth. It covers AI-powered content creation, smart recommendations, conversational learning and automated insights. The pricing page mentions Eddy, the AI learning agent, without saying which tiers include it, so ask before assuming.
How long does it take to implement Continu?
The pricing page recommends allowing about 60 days for setup and says it can be expedited on request. Implementation is a separate cost of 10 percent of the first-year contract value, and higher tiers add a dedicated implementation team or white-glove service.
Is Continu SOC 2 and ISO 27001 compliant?
Continu's home page lists SOC 2 compliance, including a SOC 2 Type 2 badge, along with GDPR, CCPA and ISO 27001. Its privacy policy repeats SOC 2 Type II and ISO 27001 compliance. Ask for the current report and the scope it covers.
Can Continu run customer training on my own domain?
Yes. Academies provide branded customer training on your own domain, and Extend provides white-labeled portals. Extend is listed in the Professional and Enterprise tiers, so a team under 1,000 active users would need to move up to get it. Ask about domain setup.