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EasyPost: cost, fit and limits

EasyPost is a shipping API and platform that lets developers and ecommerce teams buy labels, compare carrier rates, verify addresses and track parcels through one integration, and it lists AI insights and rate shopping under the name Luma AI.

What to know first

EasyPost sells shipping as building blocks. Free access covers labels for up to 3,000 shipments on wallet carriers, with postage excluded and a per-label fee afterward. Bringing your own carrier accounts costs USD 20 a month plus a per-label fee, tracking runs USD 0.01 to 0.03 per shipment, and enterprise pricing follows volume. Luma AI Insights is offered through sales contact, so its detail was not visible to us.

EasyPost at a glance

MakerNot stated on the vendor pages, Not stated on the vendor pages
Free planYes
Entry priceUSD 0 for up to 3,000 labels on wallet carriers
API accessYes
CategoryBest AI Shipping Software in 2026, rank 3 of 13
Websiteeasypost.com

Who EasyPost is best for

Software platforms

Forge provides white-label EasyPost APIs, so a platform can offer shipping to its own merchants under its own brand without building carrier integrations.

Developers adding labels to an app

Free access to 3,000 labels lets a team build and test rate shopping, address verification and tracking before any recurring fee applies.

Shopify merchants without a developer

Nexus connects to Shopify, imports orders and prints labels from one screen, which avoids writing code for a single store.

EasyPost plans and pricing

PlanPriceWhat it includes
Suite or Nexus, free accessFree for up to 3,000 labels on wallet carriersLabels, rate shopping, address verification, tracking and insurance; postage is not included and a per-label fee follows.
Suite or Nexus, BYOCAUSD 20 per month plus per-label feeUse your own carrier accounts and negotiated contracts instead of the wallet carriers. Carriers then bill postage on those accounts under your own contracts.
Tracking APIUSD 0.01 to 0.03 per shipmentBasic multi-carrier package tracking for apps that only need status updates. Suits apps that only need status updates and not the full Suite of labels and rating.
Advanced TrackingUSD 0.03 per shipmentBranded tracking, notifications and fuller shipment visibility. It is priced per shipment, so cost follows parcel count rather than a monthly seat fee.
EnterpriseCustom pricing based on volumeEnterprise Suite, quoted by the vendor. Pricing depends on volume, and the pricing page gives no figure for it.

Checked November 2026.

What EasyPost does

Luma AI Insights
The site describes AI-powered insights and rate shopping under Luma AI, offered through contact sales. No method, data source or model is explained on the pages we read.
Insurance and Claims API
Insurance covers shipments and claims handling is priced at 1% of shipment value with a USD 1.00 minimum, which lets a platform add coverage in checkout.
Cartonization
Packing and load planning help choose a box arrangement, which affects the rate a carrier quotes for the parcel. The pages we read do not print a price for it, so ask whether it is part of the Suite.
Nexus for Shopify
Nexus imports Shopify orders and prints labels from one place, serving shops that want a screen instead of an integration. The Shopify link is the only store connection named on the pages we read for this product.
Forge
White-label APIs for platforms, so a software vendor can resell shipping features without exposing EasyPost to its own customers. Reselling shipping this way keeps the platform's customers inside its own checkout and brand.

How EasyPost handles your data

Terms and privacy documents live at legal.easypost.com. Nothing on the pages opened addressed model training on customer data, hosting location, record retention or audit certifications, so the vendor's policy was not checked for those. A buyer with residency or audit needs should ask EasyPost for a data processing agreement and a statement on Luma AI inputs before live customer addresses go through the API.

Where EasyPost falls short in practice

  • Luma AI sits behind a sales call. A team cannot test Luma AI Insights during a free trial of the Suite, so any decision to rely on it has to rest on a demo and written scope.
  • Free access ends at 3,000 labels. After 3,000 labels on wallet carriers a per-label fee applies, and the pages we read do not print that fee, so a growing shop cannot model its bill.
  • Developer orientation. Most value sits in the API, so a shop without engineering time leans on Nexus, which targets Shopify only on the pages we read. A team with engineering time gets the most from the full API.

Works with

Alternatives to EasyPost

EasyPost: common questions

Does EasyPost charge for postage?

Postage is separate. The free access tier covers labels for up to 3,000 shipments on wallet carriers, and the pricing page states that postage is not included. Teams bringing their own carrier accounts pay USD 20 per month plus a per-label fee while carriers bill them directly for the shipping itself under their own contracts.

What is Luma AI in EasyPost?

Luma AI is the name EasyPost uses for AI-powered insights and rate shopping, with Luma AI Insights and Insights+ named on the site. It is listed as contact sales. The pages we read give no detail on inputs or method, so ask for a demo using your own shipment history.

How much does EasyPost tracking cost?

The Tracking API is priced at USD 0.01 to 0.03 per shipment for basic multi-carrier tracking. Advanced Tracking is USD 0.03 per shipment and adds branded tracking, notifications and fuller visibility. Both are separate from label fees, so a shop that only needs status updates can buy tracking without the full Suite.

Can a Shopify store use EasyPost without code?

Yes, through Nexus. The product connects to Shopify, imports orders and prints labels from one platform, with rate shopping and address checks available as part of the Suite. The pricing page lists Nexus under the same free access and BYOCA terms as the Suite, so no separate subscription tier is shown.

What does EasyPost claims handling cost?

The Insurance and Claims API prices claims handling at 1% of shipment value with a minimum of USD 1.00. It covers shipments sent through the platform. A merchant shipping low-value parcels pays the minimum on most of them, so compare that charge with the carrier's own coverage before turning it on.

Sources