Tool profile
Egnyte: cost, fit and limits
Egnyte is a content collaboration and governance platform made by Egnyte, Inc. that shares and syncs files for businesses, with AI Q&A, AI Search, AI Assistant and classification features on higher plans. It is aimed at mid-size organizations.
What to know first
Egnyte sells Business at $22 per user a month with 100 GB for up to 100 users, Enterprise Lite at $39 with 150 GB and unlimited users, Elite at $48 with AI Assistant, AI Search and AI Workflow, and Ultimate by quote. All prices assume annual payment. The pricing header says AI is included in every plan, but the named assistants begin on Elite. Hosting region and retention are not stated on the page we read.
Egnyte at a glance
| Maker | Egnyte, Inc., United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $22 per user per month |
| API access | Yes |
| Category | Best AI File Transfer Services in 2026, rank 6 of 13 |
| Website | egnyte.com |
Who Egnyte is best for
Mid-size firms with governance needs
Ultimate lists document and sensitive data classification, snapshot recovery and customer-managed encryption keys for teams with strict data rules. That plan is quote only.
Teams on Microsoft 365 or Google Workspace
Microsoft 365 co-editing and a Google Workspace integration are listed, so people can keep their editing apps while files sit in Egnyte.
Organizations that want AI search over files
Elite lists AI Assistant, AI Search and AI Workflow, while Business offers single-document AI Q&A. Business adds a single-document Q&A as a first step.
Egnyte plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Business | $22 per user per month, paid annually | 100 GB storage, 1 domain, up to 100 users, single-document AI Q&A, Google Workspace integration and Microsoft 365 co-editing. |
| Enterprise Lite | $39 per user per month, paid annually | 150 GB storage, 1 primary and 5 secondary domains, unlimited users, ransomware detection and advanced workflows. |
| Elite | $48 per user per month, paid annually | Everything in Enterprise Lite plus AI Assistant, AI Search, AI Workflow, PDF markup, e-signature and dynamic watermarking. |
| Ultimate | Contact for a custom quote | Everything in Elite plus document and sensitive data classification, snapshot recovery and customer-managed encryption keys. |
Checked October 2026.
What Egnyte does
- Single-document AI Q&A
- Business includes AI question answering on one document at a time, a light entry to AI before paying for Elite. Teams can test whether AI answers help before paying for the full assistant tier on Elite.
- AI Assistant, Search and Workflow
- Elite adds an assistant, search across content and workflow automation, the broadest AI set among the storage suites in this category. Elite also adds PDF markup, e-signature and dynamic watermarking to the same plan.
- Co-editing
- Microsoft 365 co-editing works for online and desktop apps, so shared files do not need a separate download and re-upload. Staff keep their usual Office apps while the files stay in one shared place.
- Ransomware and login detection
- Enterprise Lite lists ransomware detection and suspicious login detection, useful for firms that sync many endpoints. Both detections appear on the Enterprise Lite tier and above, ahead of the AI features.
- Customer-managed keys
- Ultimate is the only plan listed with customer-managed encryption keys, and the page says so explicitly. Teams that must hold their own encryption keys have only one plan to consider.
How Egnyte handles your data
The pricing page names no hosting region, retention period or certification, and does not say whether customer files train AI models. It lists customer-managed encryption keys on Ultimate, ransomware detection on Enterprise Lite and dynamic watermarking on Elite. A multi-year discount applies to all plans. The vendor's policy was not checked for data residency or AI training, so request those terms before deployment.
Where Egnyte falls short in practice
- Small storage allowance. Business includes 100 GB and Enterprise Lite and Elite 150 GB, which can fill quickly with video or design archives. Ten people each saving a few raw video files could exhaust it, so media teams must ask about extra storage.
- Best AI starts at $48. AI Assistant, AI Search and AI Workflow need Elite, nearly double the Business price per user. The gap is $26 per user a month, so a team of ten pays $260 more monthly for AI.
- Data answers missing. Region, retention and certification were not stated on the page, so a buyer must collect them from sales. Legal and security reviewers would have to request this information separately before approving the service.
Works with
Alternatives to Egnyte
Egnyte: common questions
How much does Egnyte cost?
Business is $22 per user a month, Enterprise Lite $39 and Elite $48, each paid annually, and Ultimate is a custom quote. A multi-year discount is available on all plans. Business covers up to 100 users, while Enterprise Lite and Elite allow unlimited users, so price per seat depends on headcount and tier.
Which Egnyte plans include AI?
The pricing header says AI is included in every plan. Business names single-document AI Q&A, and Elite adds AI Assistant, AI Search and AI Workflow. Ultimate adds classification of documents and sensitive data. Details of the models and data handling are not on the pricing page we read.
How much storage comes with Egnyte?
Business lists 100 GB, and Enterprise Lite and Elite list 150 GB. The page does not state whether storage is pooled or per user in the text we read. Large media teams should ask how extra storage is priced and whether limits apply across the account.
Can Egnyte hold encryption keys for me?
Ultimate lists customer-managed encryption keys and the page says this is the only plan with them. Lower tiers list ransomware and login detection but not key control. If your contract demands that you hold the keys, Ultimate is the starting point, and you should request a quote.
Is Egnyte a file transfer tool or a storage suite?
Egnyte is a governance and storage suite whose sharing links serve as transfer. It is a fit for firms that want permissions, AI search and classification on shared files. Someone who only needs to send a large file occasionally should look at the free senders in this category instead.