Tool profile
Epos Now: cost, fit and limits
Epos Now is a point of sale provider made by EPOS NOW (UK) LIMITED that sells register hardware bundles, payments and a marketplace of apps for retail and hospitality businesses. It operates regional sites in the United Kingdom, the United States, Canada, Australia and other markets.
What to know first
Epos Now leads with hardware bundles and a payments subscription. The Complete Solution is shown from 299 pounds, but the discount depends on a 12-month payments and support subscription starting at 25 pounds a month, and banner prices vary on the page. It lists a long set of apps and claims more than 80,000 locations. The only AI reference is a description of its Enterprise offering.
Epos Now at a glance
| Maker | EPOS NOW (UK) LIMITED, United Kingdom |
|---|---|
| Free plan | No |
| Entry price | From 299 pounds for the Complete Solution bundle |
| API access | No |
| Category | Best AI Point of Sale Software in 2026, rank 8 of 10 |
| Website | eposnow.com |
Who Epos Now is best for
UK shops buying a bundle
The Countertop 2 bundle with terminal, card machine and printer is listed from 299 pounds, which gives a small shop a full counter in one purchase.
Hospitality with delivery
Listed apps include Deliveroo, Epos Now Delivery, Order and Pay, a kitchen display from 19 pounds a month and OpenTable.
Venues taking bookings
Built-in appointment and table booking covers deposits, reminders, a floor view and a waitlist, and is free for Payments customers.
Retailers selling online
Shopify, WooCommerce and Epos Now Online are listed for e-commerce, with Xero, QuickBooks and Sage for accounting. Check each marketplace app for its own monthly fee, since the page does not print prices for the add-ons it lists.
Epos Now plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Complete Solution | From 299 pounds | Hardware bundle. The discounted price requires a 12-month payments and support subscription starting at 25 pounds per month. |
| Countertop 2 bundle | From 299 pounds | Terminal, card machine and printer. A customer-facing screen costs 79 pounds plus VAT extra. Ask whether the extra screen can be added later at the same price, because bundle offers often change by season. |
| Handheld devices | From 15 pounds per month | Handheld card payment devices for table-side or queue use. The page gives no handheld model names, so confirm which device is quoted before ordering one for every waiter. |
| Kitchen Display System | From 19 pounds per month | Screen for kitchen orders, one of the listed hospitality add-ons. A kitchen with several stations would multiply this figure, so count screens before comparing it with competitors. |
Checked November 2026.
What Epos Now does
- Hardware range
- Countertop, Countertop 2, Duo with two screens, Micro that uses your own device, Lite, Air and Link card machines, a self-service kiosk and a tablet POS.
- Reporting
- Real-time reports cover sales, margin, stock, staff and customers and can be viewed on any device. Check that reports can be exported, since an adviser or accountant may want the figures in a file instead of a screen.
- Bookings
- Appointment and table booking is built in, with deposits, automated reminders, a floor view and a waitlist. Deposits reduce no-shows for table bookings, but ask which payment provider holds the deposit and how refunds are handled.
- Epos Now Capital
- A finance offer is shown, and the page notes that any monthly payment rate may differ from the representative rate. Finance is optional and carries interest, so compare any representative rate with a bank loan before accepting it for hardware.
- Support
- Support options include round-the-clock plans and unlimited one-to-one training, according to the FAQ. Ask which support plan is included in the bundle price and whether training is free after the first month.
How Epos Now handles your data
EPOS NOW (UK) LIMITED, based in Norwich, England, states in its privacy policy (version dated January 2023) that other regions are covered by local entities such as Epos Now LLC in the United States and Epos Now S.L.U. in Spain. The policy does not mention AI or automated decision-making. Payments personal information is deleted six years after you stop using Epos Now Payments, call recordings after a rolling 365 days. It names no hosting location, referring to unnamed IT providers, and relies on Standard Contractual Clauses for transfers to the USA. Payments are processed through Adyen N.V.
Where Epos Now falls short in practice
- Prices differ by banner. Banners show 149, 225 and 299 pounds for similar bundles, so the real cost needs confirming. The 25 pound subscription minimum is in a footnote.
- Little AI. The only AI reference is an Enterprise offering described as AI-driven, with no detail. Ask the vendor what Enterprise does with AI, which customers can use it and what extra fees apply before relying on it in a decision.
- Dated privacy policy. The policy is dated January 2023 and does not cover AI, so check current terms. Read the current terms before signing, particularly on retention and transfers, and compare them with this older version.
Works with
Alternatives to Epos Now
Epos Now: common questions
What is the real price of the Epos Now Complete Solution?
The page shows it from 299 pounds, reduced from 849, and a footnote says the discount needs a 12-month payments and support subscription starting at 25 pounds a month. Other banners show different offers, so ask for a written quote.
Does Epos Now work on my own tablet?
The page lists a Micro model that uses your own device, and a Tablet POS option. It does not list which tablets are supported. Confirm the supported device list before relying on hardware you already own. Confirm the supported device list before relying on hardware you already own, and test card payments on it.
Can Epos Now take bookings?
Yes, the page lists built-in appointment and table booking with deposits, automated reminders, a floor view and a waitlist, free for Payments customers. Check that the booking tool is included in your hardware bundle. Check that the booking tool is included in your hardware bundle and that deposits settle to your account as expected.
How long does Epos Now keep payments data?
The privacy policy says personal information is deleted six years after you stop using Epos Now Payments, and call recordings are deleted after a rolling 365 days. The policy is dated January 2023. Ask for the current version of the policy and the retention schedule that applies to your account.
Does Epos Now offer AI features?
The pages we read name no AI features apart from describing the Enterprise offering as AI-driven. The privacy policy does not mention AI. Ask the vendor what the Enterprise offering does before you rely on it. Ask for a written description of any AI features, and confirm which plan includes them.