Tool profile
Filemail: cost, fit and limits
Filemail is a file transfer service made by Filemail AS that sends files by link or email with a free Basic plan and paid Personal, Pro, Business and Enterprise MFT tiers for larger transfers, requests and security controls.
What to know first
Filemail's Basic plan is free for files of 5 GB or less. Personal keeps files 30 days with 250 GB storage but cannot receive files, Pro allows 250 GB transfers with permanent files, requests and a custom subdomain, and Business adds multiple users with end-to-end encryption, SAML/SSO and audit logs. Paid tiers show a per month label without an amount on the comparison page we read, and each has a 7-day trial.
Filemail at a glance
| Maker | Filemail AS, Not stated on the vendor pages |
|---|---|
| Free plan | Yes |
| Entry price | Free |
| API access | No |
| Category | Best AI File Transfer Services in 2026, rank 6 of 13 |
| Website | filemail.com |
Who Filemail is best for
Freelancers with big deliverables
Pro permits 250 GB transfers, permanent files, branding and a custom subdomain, which gives a freelancer a professional delivery link.
Teams that collect files
Pro lists file requests and automatic download, so a team can ask clients to upload and have the files arrive without manual saving.
Security-conscious departments
Business lists end-to-end encryption, 2FA, SAML/SSO and audit logs, and Enterprise MFT adds compliance support and penetration test results. Large organizations can also ask about a data processing agreement.
Filemail plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | Free | For sporadic sharing of files of 5 GB or less. No account is needed for the transfer itself, and paid features are not included. |
| Personal | Per month, amount not shown on the page read | 1 user, max transfer 5 GB, files kept 30 days, 250 GB storage, unlimited transfers, file tracking and antivirus. It cannot receive files. |
| Pro | Per month, amount not shown on the page read | 1 user, max transfer 250 GB, permanent files, 1 TB storage, file requests, custom subdomain, branding and password protection. |
| Business | Per month, amount not shown on the page read | Multi-user, any transfer size, 1 TB per user, end-to-end encryption, 2FA, SAML/SSO, audit logs and priority support. |
| Enterprise MFT | Custom | Any transfer size, custom storage, compliance support, DPA on request and access to penetration test results. |
Checked November 2026.
What Filemail does
- Free transfers without registration
- Senders can move up to 5 GB without creating an account on the free plan, which is how most people first meet the service. Registration is not required, so the first send takes seconds for a one-off recipient.
- File requests
- Pro lets the sender request files from others, with automatic download, which reverses the usual direction of a send-only tool. Requests let clients upload to the sender, and files can download automatically when they arrive.
- Branding and subdomain
- Pro supports a custom subdomain and branding, so clients see the sender's name on the download page. Pro includes a custom subdomain and branding, so deliveries look like the sender's own site.
- Business security controls
- Business adds end-to-end encryption, 2FA, SAML/SSO and audit logs for teams that must show who accessed what. Audit logs help an administrator prove which users handled files.
- Yearly billing discount
- Yearly billing is marked as 2 months free, though the amounts themselves were not visible on the page read. The label implies a saving on annual billing, but the base amounts were not visible.
How Filemail handles your data
The comparison page links to a Trust Center and lists penetration test results and compliance support on Enterprise MFT, with a data processing agreement on request. Retention depends on the plan: Personal files are kept 30 days and Pro files are permanent. Hosting region and any use of files for AI training were not checked on the pages we read, so the vendor's policy was not checked for those points.
Where Filemail falls short in practice
- No visible paid prices. The comparison page shows a per month label with no amount for Personal, Pro or Business, so a buyer must start a trial or contact the vendor to price a plan.
- Personal plan cannot receive. Personal sends up to 5 GB and cannot receive files, so freelancers who need uploads from clients must step up to Pro. Teams that want to collect assets from clients must pay for Pro, where file requests are listed.
- Basic is small. Basic is limited to files of 5 GB or less, which excludes most video, and free users lack the branding and tracking tools. The size limit shuts out most video and RAW photo folders, which pushes professional users into paid plans.
Works with
Alternatives to Filemail
Filemail: common questions
What does Filemail Basic include?
Basic is a free account for sporadic sharing of files of 5 GB or less, with transfers possible without registration. Features such as file tracking, branding and requests belong to paid tiers. Paid tiers each offer a 7-day free trial, so you can test them before paying.
How much do Filemail Personal and Pro cost?
The comparison page we read shows a per month label for Personal, Pro and Business with no amount, and yearly billing marked as 2 months free. Because the figures were not visible, check the live pricing page or start a trial, and do not rely on a number from third-party sources.
Can Filemail receive files from clients?
Pro lists file requests with automatic download, and the Basic and Personal descriptions do not. Personal states that it cannot receive files. If receiving is the main need, compare Pro with Smash, which reserves drop-link reception for paid users, and TransferNow, which lists drop links.
Is Filemail suitable for sensitive files?
Business lists end-to-end encryption, 2FA, SAML/SSO and audit logs, and Enterprise MFT lists compliance support and penetration test results. The pages we read did not give a hosting region or certification names, so request the Trust Center documents and a data processing agreement first.
Does Filemail use AI?
No AI feature is named on the vendor pages we read, and nothing was found about training on customer files. Filemail's offer is transfer size, requests, branding and security. For named AI tools in this category, read the Box, ShareFile or Egnyte entries.