Tool profile
GorillaDesk: cost, fit and limits
GorillaDesk is a field service platform made by GorillaDesk, LLC of the United States for pest control and other service companies, covering scheduling, routing, invoicing, customer portals and a set of named AI agents for calls and operations.
What to know first
GorillaDesk bills by route rather than by user, with Basic at $49, Pro at $99 and Growth at $149 per month and a 14-day trial that needs no card. Its homepage describes the product as having AI at the core and names four agents, but the pages we read do not say which plan includes each one. The FAQ positions it for pest companies with 1 to 20 or more technicians.
GorillaDesk at a glance
| Maker | GorillaDesk, LLC, United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $49 per month (Basic) |
| API access | Yes |
| Category | Best AI Pest Control Software in 2026, rank 1 of 10 |
| Website | gorilladesk.com |
Who GorillaDesk is best for
Small pest companies
Basic gives unlimited admin users and mobile devices plus routing for up to 25 stops, so an owner can add helpers without paying per seat.
Firms switching from a bigger system
Free data migration is offered, and the pages note that moves from FieldRoutes, PestPac and Briostack are common, which lowers the cost of trying it.
Owners who want integrations
Pro adds QuickBooks Online sync, Zapier and open API access, so bookkeeping and custom reporting can connect without a developer team.
GorillaDesk plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | $49 per month | Unlimited admin users, devices and support, invoices, estimates and work orders, routing for up to 25 stops, Square and Stripe payments, triggered automations and 20 built-in reports. |
| Pro | $99 per month | Everything in Basic plus a customer portal with booking, Drive Matrix routing, QuickBooks Online sync, GPS tracking, Zapier, open API access and time clocking. |
| Growth | $149 per month | Adds map estimation tools, Smart Views, a sales pipeline with reporting, custom fields and job statuses, and multi-branch support. |
Checked November 2026.
What GorillaDesk does
- MayaAI receptionist
- The homepage says this agent answers inbound calls and web leads around the clock and tries to turn them into booked jobs. The pages do not state a plan or per-call cost.
- Route optimization
- MantisAI is listed as a route optimizer agent without detail, while Pro adds Drive Matrix routing. Basic routes up to 25 stops, so the larger tools wait on higher plans.
- Industry templates
- Forms, templates and automations are tuned for more than 29 trades, and the FAQ names pest companies with up to 20 or more technicians as a target.
- Triggered automations and reports
- Basic includes triggered automations and 20 built-in reports, so recurring follow-ups and basic numbers exist before any upgrade. These are the first items to check against the number of recurring services you run each week.
- GPS tracking and branches
- GPS tracking arrives on Pro and multi-branch support on Growth, which ties a growing crew to a more expensive plan. A growing crew should compare that jump in monthly cost with the extra tracking it buys.
How GorillaDesk handles your data
The privacy policy says location data is kept for one year after an account is cancelled and then deleted, and that other personal data is kept as long as necessary for its stated purposes. The site is operated in the United States and hosting partners are not named. The pages do not say whether customer data trains AI models, and no certifications are listed, so the vendor's policy was not checked for those points.
Where GorillaDesk falls short in practice
- Route-based pricing. Each plan includes a set number of routes, and extra routes cost $50 or $30 a month according to the FAQ. A firm with many crews can find the bill rises faster than a flat plan.
- Plan gating. GPS tracking is Pro only, multi-branch is Growth only and the sales pipeline sits on Growth, so features a crew expects can sit one tier up.
- Not built for very large fleets. The vendor positions the product for companies of 1 to 20 or more technicians, and it is not a commercial ERP for a 50-technician operation.
Works with
Alternatives to GorillaDesk
GorillaDesk: common questions
How much does GorillaDesk cost?
As of November 2026 the pricing page lists Basic at $49, Pro at $99 and Growth at $149 per month, paid monthly in USD. Pricing is per route, not per user, and extra routes add $50 or $30 a month per the FAQ. There are no contracts or setup fees, and the 14-day trial needs no credit card.
Which GorillaDesk plan includes the AI agents?
The homepage names MayaAI, KongAI, MantisAI and AtraxAI but does not say which plan includes them or what they cost. Ask the sales team for a written answer per agent before choosing a tier, particularly if the receptionist is the reason you are looking.
Does GorillaDesk have an API?
Yes, open API access is listed on the Pro plan, together with Zapier and QuickBooks Online sync. Basic does not list it. Teams that plan to connect a data warehouse or custom invoicing tool should start on Pro, and should ask what rate limits apply.
Can I import data from another pest control system?
The pages offer free data migration and say switches from FieldRoutes, PestPac and Briostack are common. They do not describe the file formats or how long a migration takes, so ask for a sample import of one route during the trial.
How long does GorillaDesk keep my data after I cancel?
The privacy policy says location data is kept one year after account cancellation and then deleted. Other personal data is kept as long as necessary for the stated purposes, with no fixed period given. Export your customer and service history before you cancel.