Tool profile
Hook Security: cost, fit and limits
Hook Security is a security awareness training and phishing simulation platform made by Hook Security Inc. that delivers short courses and managed simulations to employees, with multi-tenant management for managed service providers that train several client companies.
What to know first
Hook Security publishes three tiers billed annually: Micro at $499 per year for up to 10 seats, Starter at $1,199 per year for 11 to 60 seats, and a custom quote from 61 seats. All three include the course library, managed phishing simulations and automated reporting. The pricing page lists no setup fees and says accounts are ready within 24 hours. No free plan or trial is mentioned.
Hook Security at a glance
| Maker | Hook Security Inc., United States |
|---|---|
| Free plan | No |
| Entry price | $499 per year |
| API access | No |
| Category | Best AI Security Awareness Training Software in 2026, rank 10 of 10 |
| Website | hooksecurity.co |
Who Hook Security is best for
Small companies under 60 employees
Micro and Starter put a real annual price on ten to sixty seats, so a small business can budget training without waiting for a sales call.
Managed service providers
Multi-tenant management gives an MSP global programs, per-client customization and one dashboard, and reports can be white-labeled for the client.
Teams under HIPAA or similar rules
Compliance training such as HIPAA is part of each tier, which suits a clinic or vendor that must show staff completed specific courses.
Hook Security plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Micro | $499 per year | Up to 10 seats, billed annually. Course library, managed phishing simulations (Autopilot), compliance training such as HIPAA and automated reporting, with self-guided setup and email support. |
| Starter | $1,199 per year | 11 to 60 seats, billed annually, with the same course library, simulations, compliance training and reporting as Micro. |
| Growth | Custom quote | 61 or more seats with the same training, simulation, compliance and reporting features, plus an onboarding call with the vendor team instead of self-guided setup. |
Checked November 2026.
What Hook Security does
- Managed security training
- Prebuilt programs with auto-assignments deliver PsySec micro-learning courses, so an administrator does not have to schedule each individual course by hand every month for every employee.
- Phishing simulator
- The simulator offers more than 1,000 templates, updated weekly. Autopilot handles scheduled reminders and program automation, so campaigns continue to run without anyone launching each one manually.
- Auto-remediation
- When a user clicks a simulated phish, remedial training is assigned automatically, which ties the failed test to a short lesson for that specific person without administrator involvement afterward.
- Reporting
- Automated reports are built in, including client-ready versions that can be white-labeled, which helps MSPs show results to each customer they serve without rebuilding the data in a spreadsheet.
- AI-assisted analysis
- The homepage names AI-assisted analysis, but the page does not describe what it analyzes or how, so treat it as an unverified claim until the vendor shows it.
How Hook Security handles your data
The privacy policy says Customer Data is used according to the Customer's instructions and does not mention training models on it, so the question stays open. Data is kept per those instructions and applicable law, with no fixed retention period. The policy says transfers occur outside the EEA and that different Hook Security entities serve different parts of the world, but it names no hosting region. A SOC 2 Type 2 badge appears in the homepage footer, shown as image alt text. ISO certification is not mentioned and GDPR is cited only as applicable law.
Where Hook Security falls short in practice
- PSA integrations pending. ConnectWise, Autotask and HaloPSA integrations are listed as coming in Q4 2026. An MSP that bills through one of them cannot rely on a connection today.
- Growth tier is quote only. Pricing stops at 60 seats. From 61 seats the cost is quoted, and MSP reseller pricing is not published, since the page says listed prices are standard MSRP.
- No free way in. The pricing page mentions no free plan or free trial, so evaluation means paying from $499 per year or asking the vendor for a demo.
Works with
Alternatives to Hook Security
Hook Security: common questions
How much does Hook Security cost for 25 employees?
Twenty-five seats fall under the Starter tier, which is $1,199 per year for 11 to 60 seats, billed annually, as of November 2026. The vendor lists no setup fees and says accounts are ready within 24 hours. MSP reseller pricing is not published; the page says listed prices are standard MSRP.
Does Hook Security offer a free trial?
No free plan or free trial is mentioned on the pricing page. The lowest entry is the Micro plan at $499 per year for up to 10 seats. A buyer who wants to see the platform first would need to ask the vendor for a demo.
Can Hook Security be used by managed service providers?
Yes, the vendor describes multi-tenant management with global programs, per-client customization and one dashboard, plus white-label client reports. The PSA integrations for ConnectWise, Autotask and HaloPSA are listed as coming in Q4 2026, so they are not available yet today.
How many phishing templates does Hook Security include?
The phishing simulator lists more than 1,000 templates, updated weekly. Users who click a simulated phish are assigned remediation training automatically. Autopilot handles scheduled reminders and program automation, and the three published tiers (Micro, Starter and Growth) all share these simulation and training features.
Does Hook Security hold SOC 2 certification?
The homepage footer shows a SOC 2 Type 2 compliant badge, which appears as image alt text. No ISO certification is mentioned, and GDPR is cited only as applicable law. Request the SOC 2 report itself and the data hosting region before you sign.