Tool profile
Innago: cost, fit and limits
Innago is landlord and property management software for residential rentals that bundles rental applications, tenant screening, online rent collection, maintenance requests and lease signing, offered with no monthly fee, setup fee or contract at all.
What to know first
Innago presents itself as free to use, with its pricing page stating no monthly fee, no setup fee and no contract. The pages read do not itemize what tenant screening or online rent payments cost, name no AI feature, and list no integrations. Maker and headquarters are not stated on the pages read, and the privacy policy did not render for review.
Innago at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | Yes |
| Entry price | Free |
| API access | No |
| Category | Best AI Property Management Software in 2026, rank 12 of 12 |
| Website | innago.com |
Who Innago is best for
Independent landlords
A no-contract, no-monthly-fee offer lets an owner with a few rentals try rent collection and leases without committing to a subscription.
Landlords who advertise on their own site
The rental application embeds on a landlord's website and can be themed to match the business, so applicants stay on the owner's pages.
Owners who want screening inside the workflow
Background checks and credit reports run from the same account that stores the lease and tracks the rent payment, so the owner avoids a separate screening site.
Innago plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Innago (as shown on the pricing page) | Free; no monthly fee, no setup fee, no contract | The page names no tiers, and charges for screening or online payments are not itemized in the pages read. |
Checked November 2026.
What Innago does
- Custom application builder
- Landlords build rental applications with file uploads such as paystubs and apply a theme to match the business. The finished form can be embedded and linked from the landlord's own website.
- Tenant screening
- Background checks and credit reports can be requested as part of the application flow. The pages read do not state who pays for each report or how it is billed.
- Online rent collection
- Rent is collected online with automatic processing and payment tracking, so a landlord sees which tenants have paid without keeping a separate ledger or chasing checks by hand.
- Maintenance requests
- Tenants submit maintenance requests and the landlord manages them as work orders, which keeps repair history attached to the property record and visible for later reference.
- Lease signing and storage
- Leases are signed online and stored with other documents, so signed paperwork is retrievable from the same account that holds the rent history and the tenant's application.
- Expense reporting
- Expense and reporting tools are described as insightful reports. The pages read do not list the report types or export formats, so owners should confirm what is available.
How Innago handles your data
The privacy policy page opened for this check did not render its text, so the terms on training use, retention, hosting region and certifications could not be read, and the pages read state none of these. Buyers handling tenant identity and credit data should ask the vendor for its data processing terms and screening-provider arrangements before loading applications. The contact page names a support email for such questions.
Where Innago falls short in practice
- Fees not itemized. The pricing page promises no monthly fee, setup fee or contract, but it does not itemize what tenant screening or online rent payments cost, so the real expense is unclear before use.
- No integrations or AI named. The pages read list no integrations and no AI feature, so accounting links or automated assistance are not confirmed for this product and would need a direct question to the vendor.
- Thin company disclosure. Maker and headquarters are not stated on the pages read, the contact page lists one phone number and one support email, and the privacy policy did not render.
Alternatives to Innago
Innago: common questions
Is Innago really free for landlords?
The pricing page headline reads Simple. Powerful. Free., and it states no monthly fee, no setup fee and no contract. The pages read do not itemize charges for tenant screening or online rent payments, so a landlord should confirm who bears those costs before relying on the word free.
Can applicants apply from my own website?
Yes. Innago offers an embeddable rental application that links from the landlord's own website. The application builder is custom, accepts file uploads such as paystubs, and can carry a theme to match the business, though the pages read do not describe form limits.
Does Innago run background and credit checks?
Innago's tenant screening page describes background checks and credit reports. The pages read do not say which screening provider is used or how the checks are priced, so a landlord should ask the vendor before relying on them. Ask about turnaround as well.
Does Innago have AI features?
The pages read name no AI feature. The product described covers applications, screening, rent collection, maintenance work orders, lease signing and reports. Buyers who need AI assistance should treat it as not confirmed and ask the vendor directly. Confirm this before signing up.
How can I contact Innago support?
The contact page lists one phone number and one support email, and it names no other channel. Service hours and response times are not published on the pages read, so urgent maintenance or payment issues may need a test of the line first.