Tool profile
MachineMetrics: cost, fit and limits
MachineMetrics is a manufacturing execution and machine monitoring platform made by MachineMetrics, Inc. that connects shop-floor machines, tracks production and jobs, and answers plain-language questions through its Max AI assistant for discrete manufacturers and machine shops.
What to know first
MachineMetrics sells three tiers, Core Platform, Intelligent MES and Enterprise, and none shows a price: each routes to a demo or sales call. The vendor says pricing is volume based, so cost per machine drops as more machines connect. Core covers dashboards and tracking, the middle tier adds ERP sync and scheduling, and Enterprise adds multi-site rollouts, as of November 2026.
MachineMetrics at a glance
| Maker | MachineMetrics, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI MES Software in 2026, rank 12 of 12 |
| Website | machinemetrics.com |
Who MachineMetrics is best for
Machine shops starting with connectivity
Core Platform handles machine connectivity, automated production tracking and dashboards for unlimited users, so a shop can see output before it commits to scheduling or ERP work.
Shops that schedule jobs on the floor
Intelligent MES adds production orders, labor tickets, routing and a projected completion time for each job, which suits planners who still schedule on whiteboards or spreadsheets.
Multi-site manufacturers
The Enterprise tier lists multi-site rollouts, business intelligence integration and advanced user management, which a group with several plants needs more than a single-site shop does.
MachineMetrics plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Core Platform | Custom quote | Unlimited users, machine connectivity management, production tracking, real-time dashboards, historical reporting, diagnostic timelines, configurable alerts, open APIs. |
| Intelligent MES | Custom quote | Core Platform plus bi-directional ERP integration, jobs and production orders, labor tickets, projected job completion and drag and drop scheduling with routing. |
| Enterprise | Custom quote | Intelligent MES plus multi-site rollouts, business intelligence integration, advanced security options, advanced user management and MES and ERP integrations. |
Checked November 2026.
What MachineMetrics does
- Production tracking
- Output is recorded automatically from connected machines and shown on real-time dashboards, with historical reporting for comparing shifts, machines and periods without manual counts or spreadsheets.
- Diagnostic timelines and alerts
- Each machine gets a timeline of events, and configurable alerts and notifications fire on machine conditions, so supervisors learn about a stop from the system rather than a walk-through.
- Job and order tracking
- On Intelligent MES, jobs and production orders are tracked against machines, labor tickets are submitted from the floor, and a projected completion date and time updates as work proceeds.
- Scheduling and routing
- Drag and drop scheduling with job routing sits on the middle tier, and work orders, routings and schedules sync with the ERP in both directions.
- Max AI
- The assistant combines live machine data, ERP context and documented company knowledge to answer plain-language questions and draw the chart that answers them, as the vendor describes it.
How MachineMetrics handles your data
The privacy policy says information is kept as long as necessary to provide the products and to meet invoicing and legal obligations. It says information may be stored and processed in any country where the company and its affiliates maintain facilities, so no hosting region is promised. The policy does not address AI or machine learning training, and no certification such as SOC 2 or ISO 27001 appears on the pages we read. The vendor's policy was not checked for AI training on customer machine data beyond those pages.
Where MachineMetrics falls short in practice
- No published price. Pricing is a quote on every tier, with volume discounts described only in the FAQ. A shop cannot size a budget for a given machine count until it has spoken with a sales rep.
- Security detail is tiered. Advanced security options and advanced user management are named only for Enterprise, and no certification is stated. Smaller shops with customer audits should ask what the lower tiers cover.
- Max AI is still growing. The Max AI page marks guidance for connecting machines and ERP systems as Coming Soon, so part of the assistant's stated scope is not yet available to buyers.
Works with
Alternatives to MachineMetrics
MachineMetrics: common questions
How does MachineMetrics charge for connected machines?
The FAQ says pricing is volume based: the more machines a customer connects, the lower the cost per machine. No figure is published, and all three plans lead to a demo or sales call, so ask for a quote at your machine count and compare tiers.
Which MachineMetrics plan adds ERP integration?
Intelligent MES lists bi-directional ERP integration, with work orders, routings and schedules synced to the ERP. Core Platform lists open APIs only. Enterprise adds MES and ERP integrations on top, so a shop that needs ERP sync should start at the middle tier.
What can Max AI answer for a machine shop?
Max AI draws on live machine data, ERP context and documented company knowledge to answer plain-language questions and build the chart with the answer. One guidance page on connecting machines and ERP systems is marked Coming Soon, so test it against your own data.
Does MachineMetrics have a free trial?
No free plan or trial is mentioned on the pages we read. Each plan routes to a demo or sales call. A shop that wants hands-on time should ask for a pilot on a few machines and agree the scope in writing.
Does MachineMetrics state SOC 2 or ISO 27001 certification?
Neither appears on the pages we read, and the privacy policy does not mention AI training. Enterprise names advanced security options without describing them, so a buyer with audit duties should request documents from the vendor before signing a contract with the vendor.