Tool profile
Matterport: cost, fit and limits
Matterport is a spatial data and digital twin platform that captures buildings as 3D tours, floor plans and photos for real estate marketing, corporate real estate, construction and facilities management teams worldwide. Enterprise buyers go through sales.
What to know first
Matterport sells tiered plans for hosting and sharing captured spaces: Basic, Pro, Business and Enterprise. The plans page prints limits such as 300 posts and 100 monthly uploads on Basic, but its price fields show a placeholder instead of an amount, and Enterprise goes through sales. Beyond property marketing, the site describes corporate real estate insights, design and construction integrations with Procore and Autodesk, and facilities operations using real-time AWS data.
Matterport at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Virtual Tour Software in 2026, rank 5 of 11 |
| Website | matterport.com |
Who Matterport is best for
Property marketers
The site lists 3D tours, floor plans and print-quality photos for property marketing, with Pro and Business adding logos in links and embeds.
Construction teams
Design and construction integrations with Procore and Autodesk let captured spaces feed the project workflows that teams already use on site, rather than living in a separate viewer.
Facilities and portfolio managers
The site describes remote operations using real-time AWS data and corporate real estate 3D insights for portfolio and workplace planning.
Matterport plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | Not published (placeholder '$ /month') | Up to 300 posts across all tours and a maximum of 100 uploads a month; no branding or custom domain. |
| Pro | Not published (placeholder) | Up to 100,000 posts, no monthly upload limit and your logo in links and embeds. |
| Business | Not published (placeholder) | Unlimited tours and posts, multiple logos for different clients and a custom domain, which suits agencies that deliver branded tours to many customers. |
| Enterprise | Not published, contact sales | Limits are not specified on the plans page, so storage, tours and users must be agreed with sales before any contract is signed. |
Checked November 2026.
What Matterport does
- Immersive 3D tours
- Captured spaces are shared as walkable 3D tours with floor plans and print-quality photos, aimed first at property marketing but usable by any team that needs a remote walkthrough.
- Corporate real estate insights
- The site describes 3D insights for portfolio and workplace planning, which moves the product beyond single-listing marketing into space management for companies with many offices.
- Construction integrations
- Integrations with Procore and Autodesk target design and construction teams that need captured conditions inside project tools, though the pages do not say which plan includes them.
- Facilities operations
- Facilities management is described with remote operations built on real-time AWS data, which suits owners of large buildings who want to inspect or manage spaces without traveling.
- Digital twin sharing
- Digital twin capture and sharing of physical spaces is the core claim, with a free sign-up button next to a Contact Sales route for larger buyers who want a custom arrangement.
How Matterport handles your data
The vendor's policy was not checked for this. Matterport's privacy policy link redirected to a CoStar page that returned an access error when we tried to open it, so neither model training, retention, hosting region nor certifications could be confirmed from pages we read. The plans page states post and upload limits, logo and domain options, but no data-handling terms. Ask the vendor for its trust documentation and any statement on AI training before uploading sensitive buildings.
Where Matterport falls short in practice
- Plan amounts hidden. Price fields show placeholder text on the plans page, so even the monthly figure for Basic could not be read, and third-party price figures were not used.
- Branding and domain gating. Basic has no branding or custom domain, and a custom domain is listed only on Business, so agencies that deliver client-branded tours must plan for the top self-serve tier.
- No AI named. The pages we opened name no AI capability, which makes the product hard to place on an AI-focused shortlist and leaves buyers to ask the vendor about automated features.
Works with
Alternatives to Matterport
Matterport: common questions
What does Matterport cost per month?
The plans page we opened shows a placeholder instead of amounts for Basic, Pro and Business, and Enterprise is by contact sales. We did not use third-party price figures, so request a quote or start the free sign-up to see current pricing.
What are the limits on the Matterport Basic plan?
Basic is listed with up to 300 posts across all tours and a maximum of 100 uploads per month. It has no branding or custom domain. Pro raises posts to 100,000 and drops the monthly upload limit. Check the current plans page for amounts, since the copy we opened showed placeholders.
Does Matterport allow a custom domain?
A custom domain is listed on the Business plan, which also has unlimited tours and posts and multiple logos for different clients. Pro adds your logo to links and embeds but is not listed with a custom domain. Ask whether Pro can add one for a fee.
Does Matterport work with construction software?
The site names design and construction integrations with Procore and Autodesk. It does not list which plan includes them or what data syncs, so confirm the details with the vendor if your project team depends on them. Ask which tier carries the connectors.
Where does Matterport store customer data?
We could not confirm it. The privacy policy link redirected to a CoStar page that returned an access error, and the plans page states no region or retention terms. Request the trust and security documentation from the vendor. Ask specifically about AI training and retention.