Tool profile
Mentionlytics: cost, fit and limits
Mentionlytics is a brand monitoring and social listening tool made by Mentionlytics Ltd that collects mentions from the web, social media, reviews, news and AI search engines, then scores sentiment and emotion for marketing and communications teams.
What to know first
Mentionlytics has four tiers, from Basic at $49 per month to Enterprise from $1,299 per month, and every amount shown is for yearly billing. Keyword rules, monthly mentions, social profiles, users and update speed all step up by tier, so the plan you pick decides how fresh and how wide your data is. The only free option is a 14-day trial. The privacy policy is silent on AI training.
Mentionlytics at a glance
| Maker | Mentionlytics Ltd, Not stated on the pages read |
|---|---|
| Free plan | Free trial only |
| Entry price | $49 per month, billed yearly (Basic) |
| API access | Yes |
| Category | Best AI Social Listening Software in 2026, rank 12 of 13 |
| Website | mentionlytics.com |
Who Mentionlytics is best for
Solo brand monitors
Basic gives 3 keyword rules, 5,000 monthly mentions and 10 social profiles for one or two people, enough to watch a brand name and two competitors without a team budget.
Agencies reporting to clients
Pro adds customizable reports and unlimited users, and Enterprise adds white-label brand accounts, so an agency can hand clients branded views of their own mentions.
Teams tracking brand visibility in AI answers
An AI Visibility add-on tracks prompts, for example 25 prompts on Essential at $59 per month, which suits marketers who also want to see how chatbots describe them.
Mentionlytics plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | $49 per month, billed yearly | 3 keyword rules, 5k monthly mentions, 10 social profiles, 2 users and updates every 12 hours. A struck-through $69 rate is shown as a limited-time offer. |
| Essential | $169 per month, billed yearly | 10 keyword rules, 15k monthly mentions, 20 social profiles, 10 users and updates every 6 hours. |
| Pro | $499 per month, billed yearly | 25 keyword rules, 100k monthly mentions, 40 social profiles, unlimited users, continuous updates, customizable reports, AI emotion analysis and AI mention clustering. |
| Enterprise | From $1,299 per month, billed yearly | 100+ keyword rules, custom mention volume, 100+ social profiles, unlimited users and white-label brand accounts. Booking a demo is required. |
Checked November 2026.
What Mentionlytics does
- Sentiment and emotion scoring
- The AI reads each mention to detect sentiment and emotion, then groups mentions by topic and flags unusual changes, so a spike in anger shows up without scanning every post.
- SIA chatbot
- SIA answers questions from the account's own monitoring data, for example asking what customers complained about this week, instead of building a filtered report by hand.
- Share of voice
- Competitor comparison and share of voice come from the same mention data, so tracking a rival means adding keyword rules rather than buying a separate module.
- AI Visibility add-on
- The add-on tracks prompts across AI search engines. It is not offered on Basic and needs an active social listening plan or a $39 per month core plan.
- Managed Service
- Pro and higher can add a managed service where Mentionlytics staff help run the monitoring. The price is not published and sits behind a Talk to an Expert button.
How Mentionlytics handles your data
The privacy policy names Mentionlytics Ltd as controller and processor and mentions an office in Crete, Greece. It contains no statement about training AI models on customer data. Active accounts keep data while in use, deleted accounts are retained up to three months after termination, trial accounts that go unused are deleted after 3 months and demo accounts after 10 days. Data is encrypted through Google Cloud, Amazon AWS and Microsoft Azure, but no hosting region is stated. No certification is named; the G2 and Capterra badges are review badges.
Where Mentionlytics falls short in practice
- Yearly billing only on the page. No monthly-billed amounts appeared on the pricing page. A buyer who wants to test for one month must use the 14-day trial, which includes up to 3 keywords and 5 user seats.
- Basic is a one-person tier. With 2 users and 12-hour updates, Basic fits solo monitoring. Crisis response needs the continuous updates that start on Pro, a jump to $499 per month.
- Mention caps. Monthly mention volume is capped at 5k, 15k and 100k on the first three tiers. A brand with a viral week could hit a cap, and the pages do not explain what happens after.
- API plan coverage unclear. A Social Media Monitoring API is linked in the footer and the comparison table has an API row, but the pages do not show which plans include it.
Works with
Alternatives to Mentionlytics
Mentionlytics: common questions
How much does Mentionlytics cost per month?
Basic is $49 per month, Essential $169, Pro $499 and Enterprise from $1,299, all billed yearly. No monthly-billed amounts appeared on the pricing page, and a EUR toggle exists but showed no EUR amounts. Prices are as of November 2026.
Is there a free version of Mentionlytics?
There is no free plan. A 14-day trial needs no card and includes up to 3 keywords and 5 user seats. After the trial you pay, and trial accounts left unused are deleted after 3 months. Pricing shows no permanent free tier, so budget for Basic if you decide to continue.
Does Mentionlytics use my data to train AI models?
The privacy policy contains no statement about training AI models, so the answer is not documented either way. Ask Mentionlytics for written confirmation if your legal team requires one before you connect brand or customer data. Mentionlytics does state that data is encrypted via cloud providers, which is a separate matter.
How often does Mentionlytics refresh mentions?
It depends on the plan. Basic updates every 12 hours, Essential every 6 hours, and Pro runs continuous updates. Teams that need to react to a social media crisis within minutes should plan for Pro or higher. The differences between tiers are listed on the pricing page.
Is Mentionlytics the same product as Mention?
No. Mentionlytics is made by Mentionlytics Ltd and Mention is a separate vendor with its own ranking in this category. The names are close, so check the domain on each pricing page before comparing quotes. Compare each vendor on its own plan limits.