Tool profile
Ontrack EasyRecovery: cost, fit and limits
Ontrack EasyRecovery is a data recovery software line made by KLDiscovery Ontrack, LLC of the United States with editions for Windows, Mac, Photos and iPhone, sold alongside the company's own data recovery service and erasure software.
What to know first
Ontrack EasyRecovery lists separate editions for Windows, Mac, Photos and iPhone, but the opened product page publishes no price for any of them and states no free plan. Ontrack also sells drive and file erasure software, and its own recovery service is listed separately from the software, which gives users a route to a lab if software fails. The privacy policy states Data Privacy Framework participation.
Ontrack EasyRecovery at a glance
| Maker | KLDiscovery Ontrack, LLC, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Data Recovery Software in 2026, rank 13 of 13 |
| Website | ontrack.com/en-us/products/easyrecovery |
Who Ontrack EasyRecovery is best for
Buyers who may need a lab
Ontrack lists its own recovery service separately from the software, so a user can escalate to the vendor if a scan fails or the drive is damaged.
Photo and phone users
Photo and iPhone editions are named as separate products, aimed at users who want a tool matched to their media instead of a general disk scanner.
Companies with privacy reviews
The privacy policy states Data Privacy Framework participation and a data processing agreement for client data, which gives a procurement team something to check.
Ontrack EasyRecovery plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| EasyRecovery for Windows | Not published | Windows edition named on the product page. No price is shown on the opened page. |
| EasyRecovery for Mac | Not published | Mac edition named on the product page. No price is shown on the opened page. |
| EasyRecovery for Photo | Not published | Photo edition named on the product page. No price is shown on the opened page. |
Checked November 2026.
What Ontrack EasyRecovery does
- Editions for several platforms
- The product page lists Windows, Mac, Photo and iPhone editions, so a buyer picks by device or media instead of using a single general program.
- Photo recovery edition
- A dedicated photo edition is named, aimed at recovering pictures from cards and drives without searching all file types, though supported formats are not listed on the page.
- iPhone recovery edition
- An iPhone edition is listed on the product page, though its method, whether it needs a backup and its supported iOS versions are not described in the content we read.
- Erasure software alongside
- Drive Erase and File Erase are sold next to EasyRecovery, which suits an organization that recovers data and then securely wipes media before it is reused or discarded.
- Vendor recovery service
- Ontrack lists its own recovery service separately from the software, which is the escalation route for drives that cannot be fixed by a program, such as a disk that clicks or is no longer detected.
How Ontrack EasyRecovery handles your data
KLDiscovery Ontrack, LLC lists an Eden Prairie, Minnesota address in its privacy policy. The policy states EU-U.S. Data Privacy Framework participation with UK and Swiss extensions, says client data is governed by a data processing agreement, and says personal data processed through AI is not used to train third-party AI models. It sets no fixed retention periods, stating data is kept while there is a relationship or for a lawful purpose. No ISO 27001 or SOC 2 claim appears, and no hosting region is stated.
Where Ontrack EasyRecovery falls short in practice
- Prices not shown. The opened product page publishes no price for any edition, so budgeting needs a quote or a visit to the cart, and a team cannot compare it with printed prices elsewhere.
- No free plan stated. The page does not state a free scan or free tier, which makes it harder to test before buying than most others in the category.
- Contract terms elsewhere. The privacy policy says client data is governed by a separate data processing agreement, so a buyer must request that document to see the actual terms.
Works with
Alternatives to Ontrack EasyRecovery
Ontrack EasyRecovery: common questions
How much does Ontrack EasyRecovery cost?
The opened product page publishes no prices for any edition. Windows, Mac and Photo editions are named without amounts, so the cost must be checked on the vendor cart or by asking the vendor. Do not assume any price from third-party listings.
Does Ontrack offer a free version of EasyRecovery?
No free plan is stated on the opened product page. The page does not describe a free scan or a trial either, so a buyer should ask the vendor how to test recovery on a spare drive before paying for a license.
Can Ontrack recover data from an iPhone?
The product page lists an iPhone edition. It does not describe how recovery works, which iOS versions are supported or what limits apply, so confirm those details with the vendor before purchase for an important device or an old backup.
Does Ontrack use my data to train AI?
The privacy policy says personal data processed through AI is not used to train third-party AI models, and that client data is governed by a data processing agreement. It does not describe other AI uses, and recovery runs locally, so recovered files are not described as leaving your machine.
Where is KLDiscovery Ontrack based?
The privacy policy lists an address in Eden Prairie, Minnesota, in the United States, for KLDiscovery Ontrack, LLC. It states EU-U.S. Data Privacy Framework participation with UK and Swiss extensions, and no hosting region, so a European buyer should ask where support data sits.