Tool profile
Proctortrack: cost, fit and limits
Proctortrack is a remote proctoring product made by Verificient Technologies Inc. that uses AI, biometric baseline scans and continuous facial recognition to monitor online exams, with live and automated options for higher education, K-12 and test sponsors.
What to know first
Proctortrack publishes no plans or prices, and the only call to action on the site is a demo request. What it does publish is design detail: a baseline of face, ID and knuckle scans, continuous facial recognition during the exam, and a Veripass step that compares exam data against that baseline. The privacy policy adds concrete retention periods and regional storage for EU and Canadian sponsors.
Proctortrack at a glance
| Maker | Verificient Technologies Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Online Proctoring Software in 2026, rank 5 of 11 |
| Website | verificient.com |
Who Proctortrack is best for
Test sponsors that need EU or Canadian storage
The privacy policy says EU sponsors can have an EU region and Canadian sponsors a Canada region, with the United States as the default.
Programs where impersonation is the main fraud
A biometric baseline plus continuous facial recognition targets someone else sitting the exam, more than it targets note-checking or a second screen.
K-12 programs with live proctoring needs
ProctorDIY pairs automated ID verification with browser security through a Chrome plugin and is described for K-12 live proctoring. That design suits a school system that already runs live proctors for younger students.
Proctortrack plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Proctortrack live and automated proctoring | Not published, demo request | Live proctoring with AI and automated remote proctoring; the only call to action is a demo request. |
| ProctorDIY | Not published, quote only | Automated ID verification and browser security through a Chrome plugin, described for K-12 live proctoring. |
| Veripass | Not published, quote only | Compares data collected during exams against the biometric baseline profile built from face, ID and knuckle scans. |
Checked November 2026.
What Proctortrack does
- Biometric baseline
- Before the exam, face, ID and knuckle scans create a baseline profile, which later checks use to confirm that the same person is still at the keyboard.
- Continuous facial recognition
- Facial recognition runs throughout the sitting instead of only at check-in, so a swap partway through the exam can in principle be flagged for review.
- Machine learning detection
- The vendor says AI combs data to improve detection algorithms in real time and names computer vision for automated monitoring. Whether customer data trains models is not stated.
- ProctorDIY
- A Chrome plugin supplies automated ID verification and browser security for K-12 live proctoring, which avoids installing a separate desktop application on school devices. It was written for schools that cannot install desktop software on managed devices.
- Round-the-clock support
- Support runs 24x7x365 by live chat, phone and email, which matters for exams that are scheduled across time zones or overnight. Staffed help matters when a candidate loses a connection at the start of a timed exam.
How Proctortrack handles your data
The privacy policy says proctored activity data, including biometric data, is held up to 180 days after a session by default, and identity profile and ID verification data up to one year from profile creation. A test sponsor can set a custom period that takes precedence. Storage is in the United States by default, with an EU region for EU sponsors and a Canada region for Canadian sponsors, on AWS and GCP without named regions. Training of models on customer data is not stated, and no certification is claimed.
Where Proctortrack falls short in practice
- Biometric collection is built in. The face, ID and knuckle baseline is part of the product design, so a program that cannot collect biometric data from test takers has no lighter mode described.
- No prices at all. The site has a demo request and nothing else. Without published plans, a buyer cannot tell whether live proctoring and automated proctoring are priced separately.
- Integrations stay generic. The site speaks of custom integrations and configurable settings but names no learning system, so Canvas or Moodle compatibility must be confirmed in a demo.
Works with
Alternatives to Proctortrack
Proctortrack: common questions
How long does Proctortrack keep my recordings?
By default, proctored activity data including biometric data is kept up to 180 days after the session. Identity profile and ID verification data is kept up to one year from profile creation. A test sponsor can set its own period, and that setting takes precedence over the defaults.
Can Proctortrack store data in the EU?
The privacy policy says EU Test Sponsors can use an EU region and Canadian Test Sponsors a Canada region, with the United States as the default. It names AWS and GCP as providers without naming specific regions, so ask which country the EU region sits in.
What is Veripass?
Veripass is the Proctortrack step that compares data collected during exams against the biometric baseline profile. The baseline is built from face, ID and knuckle scans. The pages do not give accuracy figures or describe how mismatches are escalated to a human reviewer.
Does Proctortrack work with Canvas?
The site describes custom integrations and configurable settings but names no learning system. Canvas support may exist, yet it is not stated on the pages we opened. Ask in the demo which systems are supported and whether setup is done by the vendor or by your administrators.
Does Proctortrack list any security certification?
No certification is stated on the pages we opened. The site lists a United States patent number and links a GDPR policy page, but neither is a certification. If your procurement requires SOC 2 or ISO 27001, ask for current reports before a pilot.