Tool profile
Sirvoy: cost, fit and limits
Sirvoy is a cloud property management system made by Sirvoy Limited that handles bookings, rates, front desk tasks and a channel manager for small hotels, hostels and bed and breakfasts, with a free one-room plan.
What to know first
Sirvoy has a free plan for one room, then Starter and Pro tiers priced in euros per month by room count. Pro adds the channel manager and guest history. The vendor describes automations for guest emails but names no AI feature, so the page is a conventional PMS with a free entry point. The privacy policy places most personal data in Ireland and the wider EEA, with some processors in the United States and Japan.
Sirvoy at a glance
| Maker | Sirvoy Limited, Ireland |
|---|---|
| Free plan | Yes |
| Entry price | €0/month |
| API access | No |
| Category | Best AI Hotel Property Management Systems in 2026, rank 10 of 11 |
| Website | sirvoy.com |
Who Sirvoy is best for
Single-property B&B owners
The Free plan covers one room and up to five extras with a booking engine and website, so a tiny property can take direct bookings at no monthly cost.
Hostels and small guesthouses
Starter adds invoicing, basic accounting tools and 24/7 support, which suits owners who run the front desk themselves without a hotel finance team.
Owners selling on several OTAs
Pro includes a channel manager that syncs availability to Booking.com, Airbnb and similar sites, reducing the risk of double bookings across listings.
Sirvoy plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Sirvoy Free | €0/month | 1 room and up to 5 extras, free website and direct booking engine, automated guest emails, booking, pricing and room management; no add-ons. |
| Sirvoy Starter | €11/month (€12 struck through; yearly option saves 8%) | Everything in Free, plus invoicing and basic accounting tools, 24/7 support and automated SMS at €0.10 per message. |
| Sirvoy Pro | €41/month (€44 struck through; yearly option saves 8%) | Everything in Starter, plus a channel manager for OTAs, guest history and preference tracking, and up to 50 team logins; extra channel-connected property €20 a month. |
Checked November 2026.
What Sirvoy does
- Direct booking engine
- Takes commission-free bookings on the website builder the vendor provides, and comes with the Free plan, which is unusual for a PMS at this price.
- Channel manager
- Syncs availability to major booking sites such as Booking.com, Airbnb, Expedia and Agoda to prevent double bookings. It is part of Pro only. Each extra property connected to channels costs €20 a month.
- Front desk toolkit
- Bookings, calendar, rates, guest details, payments and reporting sit in one interface, which keeps a small team out of spreadsheets. Payments and reporting are in the same interface, so a small team keeps one login.
- Guest communication automations
- Automated guest emails run on every plan, and SMS is charged per message at €0.06 to €0.10. The vendor describes these as automations, not AI.
- Guest history
- Pro tracks guest history and preferences, so returning guests can be recognized without notes kept outside the system, and it allows up to 50 team logins.
How Sirvoy handles your data
The privacy policy says most personal data sits on servers in Ireland and elsewhere in the EEA, with some providers processing data in the United States and Japan. Amazon Web Services is named as hosting provider on the home page. Account information is kept while the account is active and 2 years after last interaction, financial records 6 years plus the current year, marketing data 24 months, and booking card details are deleted 30 days after check-out. The policy does not address AI training. PCI DSS, SSL and GDPR badges appear; no ISO 27001 or SOC 2.
Where Sirvoy falls short in practice
- No named AI feature. The pages describe automations but no AI or machine learning capability, so buyers shopping for AI messaging or pricing suggestions will not find them here.
- Pricing is hard to pin down. The home page says $9 per room per month, while the pricing page shows euro tiers and says price depends on room count without printing per-room amounts.
- Channel manager on top tier only. Booking.com and Airbnb sync requires the Pro plan at €41 a month, and every extra channel-connected property costs another €20 a month on top of that.
- SMS billed per message. Text messages are charged on top of the subscription, at €0.06 on Pro and €0.10 on Starter, which adds up for properties that message every guest.
Works with
Alternatives to Sirvoy
Sirvoy: common questions
Is Sirvoy really free?
Yes, within limits. The Free plan covers 1 room and up to 5 extras with a free website and direct booking engine, no time limit. The channel manager, invoicing tools and SMS are not included, and automated SMS is charged per message on paid plans.
Does Sirvoy include a channel manager?
Only on Pro, at €41 a month on the pricing page. It syncs availability to Booking.com, Airbnb and other major booking sites to prevent double bookings. Each extra channel-connected property costs €20 a month. The Free and Starter plans do not include it.
Does Sirvoy use AI?
The pages opened name no AI or machine learning feature. They describe automations and automation tools for guest communication, such as automated guest emails, but nothing the vendor labels as AI. Check with the vendor if AI is a requirement.
Where does Sirvoy keep guest data?
The privacy policy says most personal data is on servers in Ireland and elsewhere in the EEA, with some providers processing data in the United States and Japan. The home page names Amazon Web Services as hosting provider, and a sub-processor list is published.
How much does Sirvoy cost after the free plan?
The pricing page shows Starter at €11 a month and Pro at €41 a month, with a yearly option saving 8%. The vendor says price depends on room count, and the home page quotes $9 per room, which does not match.