Tool profile
SmartSimple Cloud: cost, fit and limits
SmartSimple Cloud is a configurable software platform from SmartSimple Software that funders and other organizations use to model their own application, review and award processes, connecting to ERP and CRM systems. Customers are charged for a system build as well as access, and pricing is by proposal.
What to know first
SmartSimple states that its pricing has two parts: a one-time implementation fee for building the system and a recurring subscription. No figures, plan names or tiers are published, and buyers request a pricing proposal. The vendor says its process configuration can model any operational process. The homepage mentions AI-enriched workflows, but the pages we read add no more AI detail.
SmartSimple Cloud at a glance
| Maker | SmartSimple Software, Not stated by the vendor |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Grant Management Software in 2026, rank 7 of 12 |
| Website | smartsimple.com |
Who SmartSimple Cloud is best for
Programs with unusual rules
The vendor says process configuration can model any unique operational process, which suits funders whose approval chains do not fit a standard template.
Organizations that connect ERP and CRM
The platform connects ERP and CRM systems alongside its own records, so award data can sit next to finance or relationship data.
Buyers with formal certification checklists
The trust overview names ISO 27001, a SOC 3 report, SOC 2 on request, TX-RAMP Level Two and Cyber Essentials, which gives procurement staff items to verify.
SmartSimple Cloud plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Recurring subscription | Custom quote | Ongoing access to the system. No tier names, seat counts or feature inclusions are published, and the vendor asks buyers to request a pricing proposal. |
| Implementation | Custom quote | One-time system build, described on the deployment and implementation page. No figure, duration or fixed scope is published on the pages we read. |
| Pricing proposal | Not published | Buyers request a proposal that combines both parts; the pages read give no range or tier structure. |
Checked November 2026.
What SmartSimple Cloud does
- Process configuration
- The vendor says the system can model any unique operational process. That points to a build phase in which consultants set up forms, stages and approvals before launch.
- ERP and CRM connections
- The platform connects ERP and CRM systems alongside its core tools. Named connectors were not read, so ask which systems have standard links. Named connectors were not read, so ask which ERP and CRM products have standard links and which need custom work.
- Privacy controls
- The trust overview lists granular privacy features for data governance, which suits programs that must restrict who sees applicant records by role or region. The pages read do not show which settings control field-level access, so ask for a role matrix from the vendor.
- Regional availability statistics
- Public real-time availability statistics are shown for each hosting region, giving customers a visible record of uptime instead of a single guarantee. That is more visible than a bare guarantee, though the pages read do not give the uptime numbers themselves.
- AI-enriched workflows
- The homepage says SmartSimple has AI-enriched workflows. No model, function list or data statement was found, so treat it as a claim to test in a demo.
How SmartSimple Cloud handles your data
The trust overview names ISO 27001, a SOC 3 report, SOC 2 available on request, TX-RAMP Level Two and Cyber Essentials, and describes the vendor as an AWS Partner. Hosting is in multiple regions shown on a status page, though the list was not read. Some certification links were marked to validate. Whether customer data trains AI models, and the retention period, were not stated on the pages we read, so the vendor's policy was not checked for either.
Where SmartSimple Cloud falls short in practice
- No price anywhere. Neither plan names nor figures appear. Buyers request a proposal that bundles a one-time build and a subscription. Without even a range, a first budget can only come from a call and a written proposal from the vendor.
- Implementation is a project. The system build is a separate one-time fee, so time and cost to the first live program are set by how much of the process needs configuring.
- AI is a single sentence. The homepage line about AI-enriched workflows is all that was found, with no description of function, model or data terms. A buyer who cares about AI should ask for named functions, the model vendor and a data statement before shortlisting.
- SOC 2 is on request. SOC 2 is available on request rather than published, so a security team has to ask and wait for the document. Security teams that need the report for a review should plan for the wait, and ask what confidentiality terms apply.
Works with
Alternatives to SmartSimple Cloud
SmartSimple Cloud: common questions
How does SmartSimple price its platform?
The vendor says pricing has two parts: a one-time implementation fee for the system build and recurring subscription fees. No figures are published, and buyers request a pricing proposal. Expect the first-year cost to be higher than later years because of the build.
What AI does SmartSimple Cloud offer?
The homepage says the platform has AI-enriched workflows to enhance efficiency. No further capability, model or training statement was found on the pages we read, so ask for a live demonstration and a written description of each AI function. Treat it as a claim until you have seen it run on your own forms.
Which certifications does SmartSimple state?
The trust overview names ISO 27001, a SOC 3 report, SOC 2 available on request, TX-RAMP Level Two and Cyber Essentials. Some links were marked to validate, so confirm the certificates and their scope directly with the vendor. Ask for the scope statements, issue dates and the certifying bodies.
Where does SmartSimple host customer data?
The pages read describe multiple hosting regions with a public status page for each, and name the vendor as an AWS Partner. The list of regions was not read, so ask which one would hold your tenant. Ask whether the AI features run in the same region as the stored records.
Is SmartSimple only for large programs?
The vendor's configuration pitch and separate implementation fee point to programs with complex processes. The pages read give no minimum size, so a small funder should ask for the smallest build and its cost before asking for a demo. Scope is easier to judge once a build plan and a first-year figure are in writing.