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Solidgate: cost, fit and limits

Solidgate is a payment platform made by Solidgate, based in Cyprus, that combines payment orchestration, acquiring, a card vault, subscription billing, antifraud and dispute recovery for online businesses. It is sold by quote to merchants and subscription businesses.

What to know first

Solidgate bundles orchestration, acquiring, a vault, payment links, a payment form, subscriptions, antifraud, tax, dispute recovery, treasury and reconciliation under a custom quote. The contact-sales page promises special pricing and shows no amounts. A 99.99% uptime SLA for acquiring is stated, and plugins exist for Shopify and WooCommerce. The pages describe intelligent routing and smart retry logic without naming AI.

Solidgate at a glance

MakerSolidgate, Cyprus
Free planNo
Entry priceQuote only
API accessYes
CategoryBest AI Payment Orchestration Platforms in 2026, rank 11 of 12
Websitesolidgate.com/

Who Solidgate is best for

Subscription and app businesses

The billing engine supports trials and usage-based billing, and orchestration reroutes declined transactions in real time, which keeps recurring revenue flowing.

Shops on Shopify or WooCommerce

Plugins exist for both platforms, with server-to-server API integration for custom stacks, which shortens setup compared with API-only vendors. Plugins shorten setup compared with API-only vendors, and the server-to-server API covers custom builds.

Teams that lose money to chargebacks

Dispute recovery covers chargeback representment and prevention alerts, and reconciliation across providers happens automatically. Dispute recovery covers chargeback representment and prevention alerts, and reconciliation across providers happens automatically after each settlement.

Solidgate plans and pricing

PlanPriceWhat it includes
CustomCustom quotePayment orchestration, acquiring, vault, payment links, payment form, subscriptions, antifraud, tax, dispute recovery, treasury and reconciliation as described on the product page.

Checked November 2026.

What Solidgate does

Orchestration
Routes payments across several providers from one setup and reroutes declined transactions in real time. It routes payments across several providers from one setup, and the page describes this as intelligent routing without naming AI.
Vault
A provider-agnostic card vault using network tokenization, keeping credentials usable across processors. The vault is provider-agnostic and uses network tokenization, so stored credentials stay usable when traffic moves between processors.
Payment link
A no-code hosted, PCI-compliant checkout that can be sent by email or chat. It is a no-code hosted, PCI-compliant checkout that can be sent by email or chat, useful for invoicing and manual orders.
Billing
A subscription engine with trials and usage-based billing. It is a subscription engine with trials and usage-based billing, so recurring plans and metered products can share one system.
Dispute recovery
Handles chargeback representment and prevention alerts, with reconciliation across providers done automatically. Chargeback representment and prevention alerts are the two named parts, with reconciliation across providers done automatically.

How Solidgate handles your data

The privacy policy says personal data is kept only as long as needed for stated purposes and gives no periods, and usage data is generally kept for a shorter time. It says personal data may be shared with companies outside the EEA, for example in the United States, under Standard Contractual Clauses. No hosting region is named. No certification was mentioned on the pages we read, so PCI DSS status should be confirmed with the vendor. The pages name no AI feature, so model training is not addressed.

Where Solidgate falls short in practice

  • Certifications not shown. None of PCI DSS, ISO 27001 or SOC 2 was mentioned on the pages read, which a security reviewer will want confirmed in documents. Ask for the PCI DSS attestation and any ISO or SOC reports directly, since the pages do not show them.
  • No AI named. Routing is called intelligent and retries smart, but the pages name no AI or machine learning feature. Compare vendors that name one if that matters.
  • Bundle over modularity. Acquiring, billing, tax and treasury come as one stack under a single quote, which suits a full switch but not a team that only wants routing.

Works with

Alternatives to Solidgate

Solidgate: common questions

What does Solidgate cost?

The contact-sales page promises special pricing with dedicated expert guidance and shows no amounts. No price list or plan limits appeared on the pages read. Ask for a written quote that separates acquiring fees, orchestration fees and any billing or tax add-ons before you compare it with other vendors.

Does Solidgate work with Shopify?

Yes. The product page lists Shopify and WooCommerce plugins plus server-to-server API integration. Confirm which features, such as subscriptions and payment links, are supported by the plugin versus the API, because the page treats them together. The page does not break down which features each path covers, so ask for that list in writing before choosing between them.

Is Solidgate PCI certified?

No certification was mentioned on the pages read, although the payment link is described as PCI-compliant checkout. A merchant should ask for the PCI DSS attestation and scope, plus any ISO or SOC reports, before sending live card data through the platform.

Can Solidgate handle subscriptions?

The billing product is a subscription engine with trials and usage-based billing, beside orchestration and a vault for stored credentials. Ask how failed renewals are retried, whether retry rules are adjustable, and what account updater coverage applies to stored cards.

Where does Solidgate store data?

No hosting region is named. The privacy policy says personal data may be shared with companies outside the EEA, such as in the United States, under Standard Contractual Clauses, and that it is kept only as long as needed. Ask which subprocessors hold card data.

Sources