Tool profile
Ticketsolve: cost, fit and limits
Ticketsolve is a ticketing and audience data system for theatres, arts centres, festivals, museums and visitor attractions, sold at a single quote-based price with a project manager and tailored training in the UK and beyond.
What to know first
Ticketsolve publishes no figures. The pricing page describes a single price with all features included, set by the sales team, with no hidden fees or premium upgrades. The price adjusts as the venue grows through more events, a larger venue or extra features. Every team gets a dedicated project manager and tailored training, and the site names Gift Aid memberships, donations and recurring income tools.
Ticketsolve at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Event Ticketing Platforms in 2026, rank 13 of 13 |
| Website | ticketsolve.com |
Who Ticketsolve is best for
Theatres and arts centres
Gift Aid memberships, donations and recurring income tools are named for arts venues that rely on fundraising and want one system for tickets and giving.
Venues that want hands-on onboarding
A dedicated project manager and tailored training for every team suit organizations without in-house technical staff who need help during setup.
Audience-data focused organizations
Data and insights features and an audience data guide help venues that want to understand who buys, who returns and who has lapsed.
Ticketsolve plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Single-price plan | Custom quote, not published | All features included at one cost, with no hidden fees or premium upgrades, per the pricing page. |
| Growth adjustment | Adjusted as the venue grows | The plan can change with more events, a larger venue or extra features, so the price is reviewed as the organization grows. |
| Onboarding | Not priced separately on the page | A dedicated project manager and tailored training are part of every team's setup, and the page gives no separate price for them. |
Checked November 2026.
What Ticketsolve does
- Data and insights
- Data and insights features support audience reporting, so venue staff can see who buys tickets and how audiences change over seasons and productions. Report types were not itemized.
- Fundraising tools
- Gift Aid memberships and donations are named for charities and arts venues, so fundraising can sit next to ticket sales in the same system. Rates were not stated.
- Recurring income
- Recurring income tools are listed for arts venues, which fits memberships and regular giving that need collecting on a schedule rather than once. Detail was not given.
- Audience data guide
- An audience data guide for arts venues is published on the site, giving staff a reference for how to use ticketing data in their programming.
- Project manager and training
- A dedicated project manager and tailored training come with each team, which reduces the setup work a small venue has to do on its own.
How Ticketsolve handles your data
The Ticketsolve privacy notice says data is kept no longer than necessary for the purpose. The pages we opened gave no hosting region, no certification such as ISO 27001 and no statement on whether customer data trains AI models, so the vendor's policy was not checked for this. The maker and headquarters country were not stated on the pages we read. UK and EU venues should ask where audience data is stored and request a data processing agreement.
Where Ticketsolve falls short in practice
- No public figures. No public figures are given, so pricing depends on a quote from the sales team, and a buyer cannot compare the cost with printed fees elsewhere.
- Venue-focused. The product is positioned for theatres, arts centres, festivals, museums and visitor attractions, so a pop-up event or a one-off party may find it heavy.
- Price can rise. The price can rise as the organization hosts more events, a larger venue or extra features, so ask what triggers a review before you sign.
Works with
Alternatives to Ticketsolve
Ticketsolve: common questions
How much does Ticketsolve cost?
Ticketsolve publishes no figures. The pricing page describes a single price with all features included, set by the sales team and adjusted as the venue grows through more events, a larger venue or extra features. Ask what drives the quote.
What does Ticketsolve include?
The pages name data and insights features, fundraising tools such as Gift Aid memberships and donations, recurring income tools, a dedicated project manager and tailored training for every team. Detailed feature lists were not opened. Ask for a feature list in the quote.
Who is Ticketsolve for?
The product is positioned for theatres, arts centres, festivals, museums and visitor attractions, according to the pages we opened. Organizers of one-off commercial events should check whether the quote model and onboarding fit their scale. Smaller organizers should ask early.
Does Ticketsolve have AI features?
No AI capability is named on the pages we opened. The data and insights features are described as audience reporting. Ask the vendor if AI reporting, copy or recommendation tools exist and which plan carries them. Treat AI as unconfirmed.
Does Ticketsolve charge extra for features?
The pricing page says all features are included at one cost with no hidden fees or premium upgrades. It also says the plan can change as the venue grows, so ask what triggers a change and how it is quoted.