Tool profile
Tigo Energy: cost, fit and limits
Tigo Energy is a solar hardware and software company whose EI monitoring platform, offered in Basic, Premium and Professional tiers, shows module-level data and anomaly diagnosis for solar owners, while Predict+ is its AI-enabled software for utilities and energy traders.
What to know first
Tigo's homepage presents module-level monitoring and anomaly diagnosis under its EI heading, with single and multi-site management and tools such as Reclaimed Energy, which visualizes optimizer benefits. EI Basic, EI Premium and EI Professional are named without prices or contents. The only AI claim attached to a named product is Predict+, which is aimed at utilities, IPPs and energy traders rather than home owners.
Tigo Energy at a glance
| Maker | Tigo Energy, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Solar Monitoring Platforms in 2026, rank 5 of 10 |
| Website | tigoenergy.com/ |
Who Tigo Energy is best for
Owners of module-level optimizer systems
The page describes granular, module-level monitoring with anomaly diagnosis at that level, so panel-by-panel problems show up instead of one inverter total.
Installers managing several sites
Single and multi-site management appears under the EI heading, which suits a company that wants one login across customer plants.
Utilities and energy traders
Predict+ is described as AI-enabled software for utilities, IPPs and energy traders, so larger operators have a named product to ask about.
Tigo Energy plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| EI Basic | Contact Sales | Named on the homepage with no details on contents or limits. Ask sales for the contents of the tier and the price. |
| EI Premium | Contact Sales | Named on the homepage with no details on contents or limits. Ask sales for the contents of the tier and the price. |
| EI Professional | Contact Sales | Named on the homepage with no details on contents or limits. Ask sales for the contents of the tier and the price. |
Checked November 2026.
What Tigo Energy does
- Module-level monitoring
- The page describes granular, module-level monitoring. Because each panel reports separately, shading or a failed module can be located without inspecting the whole string. The page does not say how often each panel reports.
- Anomaly diagnosis
- Anomaly diagnosis is described at the module level. The page does not say how anomalies are detected or whether alerts arrive by email or app, so ask for an example.
- Multi-site management
- Single and multi-site management is named under the EI heading, which helps installers who service several plants and want comparisons in one view. This helps installers who service several plants and want one login for all of them.
- Reclaimed Energy
- The page describes Reclaimed Energy as validating and visualizing optimizer benefits, which gives an owner a way to see what the optimizers added. The calculation method is not explained.
- Predict+
- Predict+ is named as AI-enabled software for utilities, IPPs and energy traders. The homepage gives no detail on forecasting horizon, inputs or accuracy. Home owners will find no equivalent AI product named on the page.
How Tigo Energy handles your data
The homepage states no hosting region, retention period or policy on training AI models, and names no certification for the monitoring platform. The only compliance claim on the page, a NEC Rapid Shutdown statement, concerns hardware, not data. A buyer who needs a data processing agreement or a hosting location should ask Tigo directly, because the vendor's policy was not checked for this.
Where Tigo Energy falls short in practice
- Tiers without contents. EI Basic, Premium and Professional are listed behind Contact Sales with no details, so the cost and feature gap between them is unknown. Without contents or prices, the gap between the three tiers cannot be judged from the page.
- AI aimed at utilities. Predict+ targets utilities, IPPs and energy traders, so a homeowner will not find an AI feature in the everyday monitoring app from the page. A household should not expect an AI function in the everyday monitoring app on this evidence.
- Hardware tie. Module-level data comes from Tigo devices, and a communication unit is also hardware, so the portal value depends on choosing Tigo optimizers. Choosing another optimizer brand means giving up the module-level view this portal is built on.
Works with
Alternatives to Tigo Energy
Tigo Energy: common questions
What is Tigo Predict+?
The homepage describes Predict+ as AI-enabled software for utilities, IPPs, energy traders and more. It gives no detail on what it forecasts, what data it uses or how accuracy is measured. A homeowner will not need it, and an operator should ask for a pilot or a documented example.
What do EI Basic, Premium and Professional include?
The homepage names the three tiers without details and directs visitors to Contact Sales. No prices, limits or feature differences are published on the page we read. Ask Tigo or an installer for a written comparison of the tiers before choosing hardware for the monitoring.
Does Tigo monitor each solar panel?
The page describes granular, module-level monitoring with anomaly diagnosis at the module level. That means data per panel, not just per inverter. It does not say how often values refresh or how long history is kept, so check those details with Tigo or your installer.
Is there a free Tigo monitoring plan?
No free plan or trial is named on the page we read. The EI tiers are shown with a Contact Sales button, and no prices are printed. If you want free monitoring, ask whether the lowest tier is included with the hardware and how long that lasts.
What is Tigo Reclaimed Energy?
The page describes Reclaimed Energy as a feature that validates and visualizes the benefits of optimizers. It does not explain the calculation or how a baseline is set. Use it as an illustration, and ask Tigo how the figure is derived before using it in a customer report.