Tool profile
Addigy: cost, fit and limits
Addigy is a cloud device management and endpoint remediation platform made by Addigy, Inc. that lets managed service providers and IT teams monitor, configure, secure and remotely control Apple devices, with an Intelligence Suite that proposes actions from plain-language goals.
What to know first
Addigy prices Apple MDM from $8.25 per Mac per month, with a Security Suite from $16 per Mac and a quote-only Intelligence Suite. A 14-day trial needs no credit card. MSP pricing at lower per-device rates exists but is not published, and iOS devices are an add-on at an unpublished rate. The Intelligence Suite was free until October 31, 2026 and is now a paid tier.
Addigy at a glance
| Maker | Addigy, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $8.25 per Mac per month |
| API access | Yes |
| Category | Best AI RMM Software in 2026, rank 11 of 11 |
| Website | addigy.com |
Who Addigy is best for
MSPs serving Mac-heavy clients
The multi-tenant dashboard separates policies, reporting and certificates per client, and MSP per-device rates are available on request, which suits a provider billing many small Apple fleets.
IT teams that must meet compliance baselines
Prebuilt CIS, NIST, CMMC and DISA STIG benchmarks can be monitored and tightened over time, which helps schools and contractors that have to show evidence on Apple endpoints.
Admins who want AI help with approval
Intelligence Suite turns a plain-language goal into suggested actions and runs them only after a person approves, so automation does not act on its own.
Addigy plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Apple MDM | From $8.25 per Mac per month | Real-time monitoring, inventory, live terminal, multi-tenant dashboard with SSO, remote access, zero-touch enrollment through Apple Business Manager and MCP access. The card says to request custom pricing. |
| Security Suite | From $16 per Mac per month | Everything in MDM and Intelligence, 24/7 SOC monitoring, SentinelOne EDR, CVE tracking, Conditional Access with Microsoft Entra ID and one-click remediation with audit-ready reports. |
| Intelligence Suite | Custom quote | Apple MDM features plus AI Script Assist, AI tool blocking, natural-language reporting, Smart Filters and compliance benchmarks. Included at no extra cost through October 31, 2026, then paid. |
Checked November 2026.
What Addigy does
- Live device control
- LiveDesktop gives remote control of a Mac and a live terminal runs commands on a device, so an admin can fix a problem without waiting for a scheduled check-in.
- Compliance benchmarks
- CIS, NIST and CMMC benchmarks come prebuilt, can be monitored continuously and tightened over time, with DISA STIG also listed on the Intelligence Suite page.
- Update management
- macOS and iOS update management and software deployment with prebuilt apps are included, and the vendor claims day-one support for every macOS and iOS release.
- Zero-touch enrollment
- Macs, iPhones, iPads and Apple TVs enroll automatically through Apple Business Manager, so a device arrives already configured without an admin handling it by hand.
- Alerts and remediation
- Real-time monitoring raises alerts and automated remediation can fix common issues, while the Security Suite adds one-click remediation with audit-ready reports across every managed client.
- Intelligence Suite
- An admin describes a goal in plain language, the AI suggests actions, and those run only after a person approves. AI Script Assist, AI tool blocking and natural-language reporting sit in the same tier.
How Addigy handles your data
Addigy's privacy policy says the company stores Customer Data in the United States and that Intelligence features process Customer Data solely to provide intelligent features to customers and licensed users. No model training is mentioned. The policy gives a 30-day window for access, change and deletion requests but no retention period. The trust page describes adherence to a SOC 2 Type II framework, and the company self-certifies to the EU-U.S. and Swiss-U.S. Data Privacy Framework. No ISO 27001 certification is stated.
Where Addigy falls short in practice
- Apple devices only. The product is built around Macs, iPhones, iPads and Apple TVs. A fleet with Windows or Linux endpoints would need a second tool for those machines.
- Unpublished iOS and MSP rates. iOS devices are an add-on at a separate per-device rate, and MSP pricing is described as lower but not shown, so a provider has to ask for a quote before budgeting.
- AI tier is quote-only. The Intelligence Suite was included at no extra cost through October 31, 2026, after which it became a paid tier, and its current price was not verified.
- No free plan. Only a 14-day trial without a credit card is offered, so a small shop cannot keep a handful of Macs on a free tier once the trial has ended.
Works with
Alternatives to Addigy
Addigy: common questions
How much does Addigy cost per Mac?
Apple MDM plans start at $8.25 per Mac per month and the Security Suite starts at $16 per Mac. MSP pricing at lower per-device rates is available but not published, and the pricing card asks buyers to request custom pricing for final numbers.
Does Addigy offer a free trial?
Yes. A free 14-day trial is offered, and the vendor's page says no credit card is required. There is no free plan, so a team that continues after the trial moves onto a paid per-Mac plan with the vendor, so confirm per-Mac terms first.
What does the Addigy Intelligence Suite do?
An admin describes a goal in plain language, the AI suggests actions, and they run only after a person approves. The tier also includes AI Script Assist, AI tool blocking, natural-language reporting and Smart Filters, and it is quote-only after October 31, 2026.
Can Addigy manage Windows computers?
The pages read describe Macs, iPhones, iPads and Apple TVs and mention no Windows management. A mixed fleet would need another RMM for Windows endpoints, which is why Addigy suits Apple-first environments best, such as design studios, schools and creative agencies.
Where does Addigy store customer data?
The privacy policy says the company stores Customer Data in the United States. The vendor describes SOC 2 Type II framework adherence and a Data Privacy Framework self-certification, and the pages read state no ISO 27001 certification or retention period.