Tool profile
BizAway: cost, fit and limits
BizAway is a corporate travel platform from BizAway S.r.l. Benefit Corporation that books flights, trains, hotels and car rentals for business travelers, with pay-per-booking pricing, an AI assistant for accommodation and a human booking desk.
What to know first
BizAway sells two plans. Advanced charges a fixed fee per booking with no subscription, and Enterprise is a custom quote that adds finance and HR integrations, unlimited legal entities and SSO. The fee amount is not printed on the pricing page we read. The platform lists 900-plus airlines, 25-plus European rail carriers and 1.4 million stays, and Bizzy is its AI assistant for accommodation search.
BizAway at a glance
| Maker | BizAway S.r.l. Benefit Corporation, Italy |
|---|---|
| Free plan | No |
| Entry price | A fixed fee per booking (amount not shown) |
| API access | Yes |
| Category | Best AI Corporate Travel Management Software in 2026, rank 4 of 12 |
| Website | bizaway.com |
Who BizAway is best for
Companies with European rail trips
The product page lists more than 25 rail carriers across Europe, so staff who travel by train between cities can book rail and hotel in one place.
Teams that value a human fallback
A support team called TED handles bookings and changes, with desk hours on weekdays and emergency service at all hours, per the pricing page.
Firms that need risk cover
The Advanced plan includes travel risk management through ISOS and Crisis24, which suits employers with a duty-of-care policy for staff abroad.
BizAway plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Advanced | A fixed fee per booking | No subscription. Supplier agreements, custom fields, travel policy and approval workflows, travel risk management through ISOS and Crisis24, and payment options. |
| Enterprise | Custom quote | Integration with finance and HR systems, unlimited legal entities, advanced HRMS and ERP integrations, dedicated support and SSO. |
Checked November 2026.
What BizAway does
- Content coverage
- The vendor lists 900-plus airlines including NDC fares, 300-plus car rental providers and 1.4 million stays, plus rail across Europe, so one search can cover a whole itinerary.
- Bizzy assistant
- Bizzy is an AI assistant that helps travelers find accommodation options faster with smart filters and suggestions. The platform page also mentions AI-assisted help with trip changes.
- Policy and approvals
- Travel policy and approval workflows come with the Advanced plan, and custom fields let finance tag trips for cost allocation, with supplier agreements managed in the same place.
- Human booking desk
- TED is a human team for bookings and changes, which gives travelers a person to contact when an AI filter does not fit, though desk hours are limited to weekdays.
- Payment options
- The Advanced plan lists payment system options, though the pages we read do not describe which methods are supported, so ask whether company cards or invoicing apply.
How BizAway handles your data
The pricing page and platform pages we read state nothing about AI training on customer data, retention periods, hosting region or security certifications. The footer links an information security policy that we did not open, so the vendor's policy was not checked for those points. The about page names BizAway S.r.l. Benefit Corporation as the company behind the product, and the pricing page says integrations through the API cost extra. Ask for the security policy and a data processing agreement before sending passport data.
Where BizAway falls short in practice
- Fee not printed. Advanced charges a fixed fee per booking, but the pricing page shows no amount, so a travel manager cannot model annual cost without asking the vendor for the figure.
- No Slack or Teams booking. The traveler page says Slack and Teams bookings are not supported, and requests go through the online platform, which matters for chat-first teams that expect to request trips where they already work.
- Integrations cost extra. ERP, HCM and API links carry an additional cost, and several of them sit on the Enterprise plan, so a mid-size firm should price both tiers.
Works with
Alternatives to BizAway
BizAway: common questions
How does BizAway charge for bookings?
The pricing page describes a pay-per-booking model with no subscription fees. Advanced charges a fixed fee per booking, and Enterprise is a custom quote. The amount of the fixed fee was not shown on the page we read, so request it before comparing against percentage-based vendors.
What is Bizzy?
Bizzy is BizAway's AI assistant for accommodation search, which helps travelers find options faster with smart filters and suggestions. The platform page also mentions AI-powered assistance for trip changes. The pages we read do not describe the model or the data use behind it, so ask before sending traveler details.
Can employees book through Slack or Microsoft Teams?
No. The traveler page says Slack and Teams bookings are not supported, and requests go through the online platform. A company that wants chat-based booking should compare tools that name Teams or Slack support, such as FCM Travel, which names booking inside both Microsoft Teams and Slack.
What travel risk tools does BizAway include?
The Advanced plan lists travel risk management with ISOS and Crisis24. The pages we read do not describe alert delivery, coverage limits or response times, so ask how those services are triggered, who is notified and who pays for incidents or evacuations.
When is the BizAway booking desk open?
The pricing page says the human desk, called TED, works Monday to Friday, with emergency service available at all hours. Staff who book on weekends should confirm what counts as an emergency, how fast changes get handled and whether the desk can rebook cancelled flights.