Tool profile
Celebrus: cost, fit and limits
Celebrus is a digital data and identity platform made by Celebrus Technologies plc that captures first-party behavior without tags, resolves customer identity in real time and streams profiles to marketing, fraud and analytics tools. Banks, insurers and large retailers use it as a single feed behind their journey analysis.
What to know first
Celebrus captures behavior across web, mobile, kiosks, servers and offline channels with patented tag-free collection, builds a single customer view and passes it into tools the customer already owns. A conversational AI interface sits on top of its digital analytics product. The pages opened show capabilities and an ISO 27001 certificate, but no prices or plan names. Fraud and marketing teams can share one capture.
Celebrus at a glance
| Maker | Celebrus Technologies plc, United Kingdom |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Customer Journey Analytics Software in 2026, rank 10 of 10 |
| Website | celebrus.com |
Who Celebrus is best for
Banks and insurers
Fraud prevention, behavioral biometrics and bot detection sit beside marketing use cases, so one capture feeds both teams. Regulated firms also gain a vendor with ISO 27001 and HIPAA statements on its site.
Retailers with anonymous traffic
Identity resolution captures journeys from before login across digital and offline channels, then links them once the visitor identifies. The earlier start matters for brands where most visits happen before anyone signs in.
Teams standardizing their data
An out-of-the-box data model gives digital data a consistent structure for downstream tools and analysts. That cuts the work of reconciling digital data with other sources and tools.
Companies using Adobe or Salesforce
Premier partners named on the site include Adobe, Braze, Pega, Salesforce, Teradata and Optimizely. An open API with a no-code interface covers other tools in the stack.
Celebrus plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Celebrus Data Platform | Not shown | Tag-free capture, data model, single customer view, marketing signals and real-time activation. Pricing and tiers are not on the site. |
| Celebrus Digital Analytics | Not shown | Analytics with tag-free capture and real-time analysis without sampling, plus a conversational AI interface for business users. |
| Celebrus Cloud | Not shown | A fully managed single-tenant VPC deployment of the platform. Single tenant means the environment is not shared with other customers of the vendor. |
| Celebrus Fraud and Marketing | Not shown | Products using the same capture for fraud prevention and campaign data, sold as separate use cases. |
Checked November 2026.
What Celebrus does
- Tag-free capture
- Patented capture collects behavior from web, mobile, kiosks, servers and offline channels without page tags, so new pages are covered without waiting for a tagging release.
- Identity resolution
- Visitor activity before login is linked with known profiles in real time, creating journeys that begin earlier than a standard analytics tool can see. This gives analysts a longer view of the customer's path.
- Single customer view
- A profile joins digital identity across channels and devices, ready to stream to marketing, fraud and analytics systems. The view is meant to be streamed into the marketing, fraud and analytics tools a company already owns.
- Celebrus AI
- A conversational interface lets business users ask questions of the data and get answers without building queries. The page presents it as the answer to analysts who find query building slow, but gives no accuracy figures.
- Behavioral biometrics and bot detection
- Fraud teams get behavioral signals and bot detection from the same capture used for marketing, which saves a second integration. Behavioral signals also feed analytics, so data science does not need a separate collection layer.
How Celebrus handles your data
Celebrus shows ISO 27001 certificate number 8869 and lists HIPAA compliance for protecting PHI and PII. Its Cloud product is a fully managed single-tenant VPC. The site describes cookieless collection when people opt out and a CX Vault for no-party data. The company is quoted on the AIM market of the London Stock Exchange, with offices in the United Kingdom, United States and India. Hosting regions, retention periods and AI training terms were not stated.
Where Celebrus falls short in practice
- No pricing or trial. The pages opened show no plan names, prices or a self-serve start. Evaluation runs through a vendor conversation, so budgeting needs an early request. Procurement should ask for rate cards.
- A data layer first. Celebrus supplies data and identity to other tools. Journey reports usually come from connected analytics, so the total cost includes whichever tools sit downstream. Check which analytics and activation tools your team will connect.
- Rollout is a project. Capture, data model and identity rules touch several teams in a bank or retailer. Plan for implementation resources rather than a quick pilot. Identity decisions need sign-off from privacy and security staff.
Works with
Alternatives to Celebrus
Celebrus: common questions
Does Celebrus use tags?
No. The site describes patented tag-free data capture across web, mobile, kiosks, servers and offline channels, which is meant to avoid gaps from missing or broken tags. Cookieless collection is also described for people who opt out. Collection continues without cookies for opted-out users.
Is Celebrus ISO 27001 certified?
The site shows ISO 27001 with certificate number 8869. It also lists HIPAA compliance, but scope and audit dates were not on the pages opened, so ask for the certificate. The company also states a CX Vault for no-party data.
Where is Celebrus based?
Celebrus Technologies plc lists its United Kingdom office in Sunbury-on-Thames and offices in Cary, North Carolina, and Chennai, India. It is quoted on the AIM market of the London Stock Exchange. It reports deployment in more than 35 countries. Corporate details come from its about page.
What is Celebrus Cloud?
Celebrus Cloud is described as a fully managed single-tenant VPC, meaning the platform runs in an isolated environment operated by Celebrus. Hosting regions and provider were not named on the pages opened. Compare it with multi-tenant offers on isolation and price.
Does Celebrus publish prices?
No pricing or plan list was found on the pages opened. The site routes visitors to contact forms and partner information, so expect a quote after discussing use cases and volumes. Ask about implementation services in the same conversation. Request tiers and volumes in writing.