Tool profile
Chatmeter: cost, fit and limits
Chatmeter is a multi-location reputation and listings platform made by Chatmeter, Inc. that combines listings, local pages, social publishing, review management, surveys and reporting with its Pulse Ai feature, sold by quote per location to brands that run many sites.
What to know first
Chatmeter sells one all-in-one package, tailored per customer, and charges per location with unlimited users. The pricing page shows no figure and asks for a proposal. The package lists Listings, Local Pages, Social, Reviews, Surveys, Reporting, Pulse Ai and Dedicated Support. The homepage says the product is now part of Alchemer. Chatmeter already appears in this site's reputation management ranking, where reviews are judged first.
Chatmeter at a glance
| Maker | Chatmeter, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Local SEO Software in 2026, rank 5 of 12 |
| Website | chatmeter.com |
Who Chatmeter is best for
Franchise brands sharing one platform
Pricing is per location with unlimited users, so a head office and regional managers can share the platform without a seat count.
Teams combining reviews and surveys
Reviews, surveys and reporting sit in the same package as listings and local pages, so feedback can be tracked beside local presence.
Buyers who want support included
Dedicated Support is listed as part of the all-in-one package rather than as a paid tier, which helps a brand without in-house local marketing staff.
Chatmeter plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| All-in-one package | Custom quote | Listings, Local Pages, Social, Reviews, Surveys, Reporting, Pulse Ai and Dedicated Support; the package can be tailored. |
| Proposal request | No figure shown | The pricing page asks for a proposal request and gives no price list, location bands or contract term in the text that was read. |
| Unlimited users | Included with per-location pricing | Pricing is per location, with unlimited users stated as a feature of the package, so head office, regional and store staff can share logins. |
Checked October 2026.
What Chatmeter does
- Listings and Local Pages
- Listings management pushes business data to directories, and Local Pages creates location pages for each site. The pages read do not state directory counts or page templates.
- Reviews at scale
- Monitors and responds to reviews across many locations. This is the product area the site's reputation ranking judges, so its rank there rests on this feature.
- Pulse Ai
- The only AI feature named on the pricing page. The homepage speaks of purpose-built AI for multi-location reputation management without listing individual features, so what Pulse Ai does day to day is unconfirmed.
- Social publishing
- Publishes social content for locations as part of the package, which suits brands that run local social accounts from head office, though networks and scheduling limits were not listed on the pages read.
- Surveys and reporting
- Collects customer feedback through surveys and reports across locations, with Dedicated Support included in the package, though the pages read give no survey volume caps or report formats.
How Chatmeter handles your data
Chatmeter's privacy policy says customer data handled as a service provider is governed by the services agreement, and that personal data is kept for the period necessary to fulfill the stated purposes, with legal exceptions. It does not state whether customer data trains AI models, names no hosting region and mentions that Google Analytics data is transmitted to Google in the United States. No security certifications are stated. The services agreement is the document to read before connecting location data.
Where Chatmeter falls short in practice
- No price or trial is published. The pricing page shows a custom quote only and mentions no free plan or trial, so a buyer cannot compare against posted-price tools without first submitting location count and industry details.
- Ownership has changed. The homepage says the product is now part of Alchemer. Roadmap, support and contract terms may change under the new owner, so confirm who signs the contract.
- Local rank tracking is not described. The pages read describe listings, reviews, pages, social and surveys. No rank grid or AI visibility tracker is named, so local SEO monitoring needs another tool.
Works with
Alternatives to Chatmeter
Chatmeter: common questions
How is Chatmeter priced?
Pricing is per location with unlimited users, via a custom proposal. No figure is published as of November 2026. The pricing page lists one all-in-one package that can be tailored, rather than separate tiers, and asks for details before quoting.
Is Chatmeter part of Alchemer?
The homepage says the product is now part of Alchemer. The pages read do not explain the transaction or what it changes for contracts, so ask the vendor which entity you would sign with, how support continues and whether the roadmap holds.
What is Pulse Ai in Chatmeter?
Pulse Ai is the only AI feature named on the pricing page, listed in the all-in-one package. The homepage describes AI-powered multi-location reputation management but gives no feature list, so ask for a demo that shows what it reads and what it writes.
Does Chatmeter include dedicated support?
Yes, the pricing page lists Dedicated Support as part of the all-in-one package, alongside Listings, Local Pages, Social, Reviews, Surveys, Reporting and Pulse Ai. The page does not describe response times, support hours or the number of named contacts, so confirm those before signing.
Does Chatmeter have a free trial?
No free plan or trial is mentioned on the pricing page, which asks for a proposal request instead, with location count and industry as the details to provide. Ask for a pilot on a few locations if you need to test before committing.