Tool profile
Decision Focus: cost, fit and limits
Decision Focus is a governance, risk and compliance platform made by Decision Focus UK Limited that links risk, control, audit and AI governance work, and adds AI agents and an assistant that answer from the customer's live data and frameworks.
What to know first
Decision Focus sells an AI-GRC platform and separate solutions for AI governance, data privacy and information security management, none with a published price. Its AI agents are prompted to reflect the customer's risk appetite and rating scales, and the assistant has a configurable tone of voice. Named integrations include Slack, Jira, ServiceNow and Intercom, with SSO through Okta and Azure. Hosting is by third-party providers, with IBM Cloud named on the security page.
Decision Focus at a glance
| Maker | Decision Focus UK Limited, Denmark |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Risk Management Software in 2026, rank 5 of 12 |
| Website | decisionfocus.com |
Who Decision Focus is best for
Risk teams that want answers in their own scale
The agents are described as prompted to reflect the organization's risk appetite and rating scales, so a score or second opinion follows house rules rather than a generic model.
Teams that route work through ticketing tools
Slack, Jira, ServiceNow, Intercom and IBM Team Concert are named integrations, which lets findings and actions land where engineers and service desks already work.
Organizations that need ISMS and AI governance together
The vendor sells an ISMS solution and an AI Governance solution next to the platform, so one supplier can cover the security standard and the AI oversight that regulators ask about.
Decision Focus plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Decision Focus platform (AI-GRC) | Not published | GRC platform with AI agents and an AI assistant, described on the AI-GRC page, with scope set per solution in a quote. |
| AI Governance solution | Not published | A solution page at the AI governance address; the pages we read give no price or tier breakdown for it. |
| ISMS solution | Not published | An information security management system solution with its own page; training is described as instructor-led and hands-on, and is not described as part of a plan. |
Checked November 2026.
What Decision Focus does
- AI agents on live data
- Agents answer from the customer's live data and frameworks and are prompted to reflect risk appetite and rating scales, so output is tied to the organization's own risk language.
- Configurable AI assistant
- A deployable assistant carries a set tone of voice and gives second opinions aligned to the customer's frameworks, which lets a risk lead decide how the assistant speaks to staff.
- Audit linked to risk
- Audit planning, fieldwork and action tracking are linked to the risk and control framework, so findings point at the same objects that the risk team maintains.
- Named integrations
- The integrations page lists Slack, Jira, ServiceNow, Intercom, IBM Team Concert and IBM Cognos, and the security page adds SSO and SAML through Okta and Azure.
How Decision Focus handles your data
The security page says the platform is hosted by third-party cloud and data centre providers and names IBM Cloud, without a region. It states ISO 27001 certified information security management and also names SOC 2, with the scope not read. The privacy policy keeps usage data at least 1 year and at most 6 years, and enquiry data at least 1 year and at most 3 years. Whether customer data trains the AI agents and what happens to data at contract end were not stated, so the vendor's policy was not checked for this.
Where Decision Focus falls short in practice
- No public price. None of the platform, AI governance or ISMS pages show a price list, so cost depends on a sales scoping exercise and cannot be compared with printed-price tools beforehand.
- Scope is set per solution. AI governance, data privacy and ISMS are separate solutions, so a buyer who wants several of them should confirm which are inside the quoted platform and which are extra.
- No API description. The pages we read describe no API, so custom data feeds beyond the named integrations may require vendor services, and that question belongs in the first call.
Works with
Alternatives to Decision Focus
Decision Focus: common questions
How do Decision Focus AI agents use my risk appetite?
The AI-GRC page says the agents answer from live data and frameworks and are prompted to reflect the organization's risk appetite and rating scales. It does not describe how the prompts are set up or which model runs them, so ask for a demonstration on your own scales.
Does Decision Focus publish its pricing?
No. The platform pages and solution pages we read show no price list or plan tiers. Scope appears to be set per solution, such as AI governance, data privacy or ISMS, so request a written quote that lists each solution, the user numbers and the training you need.
Which tools does Decision Focus integrate with?
The integrations page names Slack, Jira, ServiceNow, Intercom, IBM Team Concert and IBM Cognos, and the security page adds SSO and SAML through Okta and Azure. API access was not described on the pages we read, so confirm that before planning custom feeds.
What security certification does Decision Focus hold?
The platform security page states ISO 27001 certified information security management and also names SOC 2, with the scope not read. It names IBM Cloud as a hosting provider without a region. Request the certificates and the region before loading sensitive risk data.
How long does Decision Focus keep my data?
The privacy policy gives retention for the vendor's own enquiry and usage data: usage data at least 1 year and at most 6 years, enquiry data at least 1 year and at most 3 years. Retention for customer platform data was not stated, so ask what happens at contract end.