Tool profile
Onspring: cost, fit and limits
Onspring is a no-code governance, risk and compliance platform made by Onspring Technologies, LLC that routes risk, compliance and audit work through configurable workflows, with Onspring AI for document analysis, duplicate detection and record creation.
What to know first
Onspring is sold by quote only, with licensing by users, by products or a hybrid, and a platform level from Bronze to Platinum that sets support hours, environments and refresh cycles. Onspring AI is licensed from Silver upward. Named integrations are Jira, Slack and Google Drive, and Trustero is listed as an AI partner for continuous evidence management. Hosting region and certifications were not stated on the pages we read.
Onspring at a glance
| Maker | Onspring Technologies, LLC, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Risk Management Software in 2026, rank 7 of 12 |
| Website | onspring.com |
Who Onspring is best for
Teams that want to compare service levels
Bronze to Platinum list concrete differences, from 12-by-5 live support and 2 admin training seats at Bronze to 24/7 support and a dedicated Slack channel at Platinum.
Audit and compliance staff buried in documents
Onspring AI is described as analyzing documents, producing summaries, spotting duplicates and creating records such as risk assessments and mitigation plans.
Federal or public-sector buyers
A GovCloud product is listed on the products page, which signals a separate offering for government workloads, though its terms were not read.
Onspring plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Bronze | Request your quote | Foundational services and storage, 24x7 disaster recovery, live support 12 hours a day on 5 days a week and 2 admin training seats a year. |
| Silver | Request your quote | Everything in Bronze plus a non-production department environment and 1K SMS messages per month, and the first level at which Onspring AI can be licensed. |
| Gold | Request your quote | Development and test environments, database refresh 4 times a year and a support response in under 60 minutes during the day. |
| Platinum | Request your quote | Sandbox environments, database refresh 8 times a year, 24/7 live support and a dedicated Slack support channel, with API calls listed among limits. |
| Onspring AI add-on | Request your quote | Licensing for Onspring AI, available with the Silver level or higher and quoted separately from the platform level, so it is an extra line on the proposal. |
Checked November 2026.
What Onspring does
- Dynamic workflows
- The platform page describes workflows that route risk, compliance and audit tasks between owners, so an assessment can move from draft to approval without email chains.
- Onspring AI
- Described by the vendor as agentic AI acting on the customer's rules. The pricing page lists document analysis, duplicate detection and creating records and content such as risk assessments and mitigation plans.
- Regulatory content alerts
- Alerts draw on more than 4,000 data sources, which gives a compliance team a feed of changes to review instead of a manual watch list.
- Jira and Slack
- The Jira integration pushes projects or issues from Jira into Onspring, and Slack can receive messages from Onspring or start a workflow, with Google Drive links keeping documents where users already work.
How Onspring handles your data
The pricing page lists 24x7 disaster recovery at every platform level and different environment and refresh options by level. The terms page calls Onspring a Kansas limited liability company. Hosting region, retention periods, certifications and whether customer content trains Onspring AI were not stated on the pages we read, so the vendor's policy was not checked for this. The products page lists a GovCloud product, whose hosting terms were not read.
Where Onspring falls short in practice
- AI starts at Silver. Onspring AI is not available at Bronze, so a team that picked the entry level for price has to move up to use document analysis and record drafting.
- Support hours depend on level. Bronze live support covers 12 hours a day on 5 days a week and 24/7 live support arrives at Platinum, which matters for teams with incident duties outside business hours.
- SMS and API caps. SMS messages are capped at 1K a month at Silver, and API calls appear among the Platinum limits, so high-volume notification or integration use needs a quota discussion.
Works with
Alternatives to Onspring
Onspring: common questions
What differs between Onspring Bronze and Platinum?
Bronze has foundational services, 24x7 disaster recovery, live support 12 hours a day on 5 days a week and 2 admin training seats a year. Platinum adds sandbox environments, database refresh 8 times a year, 24/7 live support and a dedicated Slack support channel.
How is Onspring licensed?
The pricing page says licensing can be by users, by products or a hybrid, with implementation included depending on the licensing model. No figures are shown and the route is a quote request, so ask for the user count, product list and implementation scope written into the proposal.
Which Onspring level includes AI?
Onspring AI licensing is available with the Silver level or higher and is quoted as an add-on. The vendor lists document analysis, duplicate detection and creation of records and content such as risk assessments and mitigation plans. Bronze users need to upgrade first.
Does Onspring integrate with Jira and Slack?
Yes. The integrations page says the Jira integration pushes projects or issues from Jira into Onspring, and the Slack integration sends messages from Onspring or starts a workflow from Slack. Google Drive links keep documents where users already work, and Trustero is named as an AI partner.
Is there a government version of Onspring?
The products page lists a GovCloud product, and the pages we read do not describe its terms, certifications or price. If you are a public-sector buyer, ask the vendor which compliance authorizations the GovCloud environment holds and what differs from the standard platform.