Tool profile
faxB2B: cost, fit and limits
faxB2B is an online fax service for small teams that converts PDF, PNG and JPEG files into fax pages, with a shared inbox, delivery receipts, fill-and-sign tools and an audit log on its Team plan.
What to know first
faxB2B charges $15 per seat a month, or $144 per seat a year, for 150 pages per seat shared by the team and one fax number. A 14-day trial gives 25 pages and up to 3 seats. Its security page states that no SOC 2 or ISO 27001 certification has been completed and warns against using the service for protected health information.
faxB2B at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $15 per seat a month (Team) |
| API access | No |
| Category | Best AI Online Fax Services in 2026, rank 11 of 13 |
| Website | faxb2b.com |
Who faxB2B is best for
Small sales or admin teams
A shared inbox, delivery receipts and roles let several people handle faxes without passing a login around. That setup fits a small office that wants to share one number.
Teams that sign before faxing
Fill, sign and version history inside the tool let a sender prepare a form and keep earlier versions before it goes out.
Buyers who value plain security statements
The security page says plainly what has not been certified, which helps a buyer decide quickly whether the service fits a risk policy.
faxB2B plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free trial | $0 for 14 days | Up to 3 seats, 25 pages to send and a fax number while the trial runs. |
| Team | $15 per seat a month | 150 pages per seat each month shared by the team, 1 fax number included, extra numbers $5 a month each and extra pages $0.08 each on monthly billing. |
| Larger teams | Custom quote | For more than 50 seats, several numbers or high monthly volume. Larger setups are priced through a conversation, with the page naming more than 50 seats as the trigger. |
Checked November 2026.
What faxB2B does
- File conversion
- Users upload PDF, PNG or JPEG files and faxB2B converts them into fax pages, so nobody needs to print or use a separate converter. A user does not need a separate converter, and the pages list no other file types for upload.
- Camera scan
- A browser camera scan with crop and rotate lets a user fax a paper page from a phone or a laptop webcam. Crop and rotate happen in the browser, so a phone or webcam can replace a flatbed scanner for quick jobs.
- Fill, sign and versions
- Users can fill and sign a document and keep version history before sending, which suits forms that go through several edits. Version history helps a team that edits a form several times before the final copy goes to the recipient.
- Shared inbox and receipts
- Delivery receipts and a shared inbox let a team see what went out and what arrived, without checking individual mailboxes. The inbox is shared across seats, so a manager can check what arrived while a colleague is away from the desk.
- Roles, 2FA and audit log
- The Team plan includes roles, two-factor sign-in and an audit log, which are controls a small company can show a client who asks. These controls are on the Team plan only, and the trial's three seats show them before a purchase.
How faxB2B handles your data
The faxB2B security page states that no third-party certification such as SOC 2 or ISO 27001 has been completed, that there is no HIPAA claim and no business associate agreement, and that the vendor says not to use the service for protected health information. Account export is available in Settings. The pages we read do not state retention periods, hosting region, whether customer data trains AI models or the maker's company name, and they name no AI feature.
Where faxB2B falls short in practice
- Not for regulated data. The vendor says not to use faxB2B for protected health information and states no HIPAA claim, so healthcare and similar buyers need a different service.
- Shared page pool. Team gives 150 pages per seat shared by the whole team, and extra pages cost $0.08 each on monthly billing, so a heavy sender can use up a colleague's allowance.
- Regional reach. Faxes can be sent to the US, Canada and countries of the European Union and received only on US and Canadian numbers, which limits global teams.
Alternatives to faxB2B
faxB2B: common questions
How much does faxB2B cost?
Team is $15 per seat a month, or $144 per seat a year, which the page says saves 20 percent. It includes 150 pages per seat each month shared by the team and one fax number. Extra numbers are $5 a month each.
Can faxB2B be used for medical records?
No. The security page says faxB2B has no HIPAA claim and no business associate agreement, and the vendor says not to use it for protected health information. A medical office should choose Documo, WestFax or another service that signs an agreement.
Does faxB2B have a free trial?
Yes, a 14-day free trial with 25 pages to send and up to 3 seats, plus a fax number while the trial runs. The pages we read do not say what happens to the number when the trial ends. A trial needs no card.
Where can faxB2B send and receive faxes?
Faxes can be sent to the US, Canada and countries of the European Union, and received on US and Canadian numbers, according to the pages we read. Confirm your recipient's country before you rely on delivery. Receiving is the narrower side of the service.
Does faxB2B hold any security certification?
No. The security page says no third-party certification such as SOC 2 or ISO 27001 has been completed. It does list roles, two-factor sign-in and an audit log on the Team plan. Ask for details if your client asks for a report.