Tool profile
Hapana: cost, fit and limits
Hapana is a fitness studio and gym management platform made by Hapana Australia Pty Ltd that handles members, bookings, payments and a branded app, with an in-platform AI support hub, sold per location by quote.
What to know first
Hapana sells three tiers, Basic, Premium and Pro, billed per location plus themed add-ons, and the pricing page we read shows no monthly amounts, so you book a call. It does print transaction fees in USD. An in-platform AI support hub gives guidance, Q&A and recommendations, and a Hapana Assistant queries the audit log. The vendor is Australian, per the privacy policy.
Hapana at a glance
| Maker | Hapana Australia Pty Ltd (per the privacy policy), Australia |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Dance Studio Software in 2026, rank 11 of 12 |
| Website | hapana.com |
Who Hapana is best for
Multi-location fitness brands
Pro is described for multi-location operators, and pricing is per location, which fits a brand opening several sites. Premium and Pro are described for growing brands.
Operators who want reports
Premium lists more than 40 downloadable reports and the pages mention more than 50 reports with custom dashboards for analytics-minded owners.
Teams that want in-product help
The AI support hub offers guidance, Q&A and recommendations, and the assistant searches the audit log to answer who changed what.
Hapana plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | Not published on the pages read | Best for single new sites; integrations with Zapier, Zoom and ClassPass. It is the entry tier and price is per location, so a call is needed for an amount. |
| Premium | Not published on the pages read | Best for growing fitness brands; gift cards, guest passes, shared credits and more than 40 downloadable reports. |
| Pro | Not published on the pages read | Aimed at multi-location operators; we did not read the full feature list. The page text was read, but the features were not extracted in full, so ask for the list. |
Checked November 2026.
What Hapana does
- Member management and CRM
- Member records include CRM tools and lead capture forms, so a studio can track prospects and convert them into members in the same system. The pages we read do not list pipeline stages, so test how a lead becomes a member.
- Branded member app
- The product offers a branded member app powered by Hapana, a feature that matters to brands that want their own name on the home screen.
- Website embed widget
- A customisable widget embeds booking on the studio's website, so visitors can book without leaving the page. The pages do not describe styling limits, so check it against your site.
- AI support hub
- An in-platform AI support hub gives guidance, Q&A and recommendations. The pricing page does not state what it can access or its usage limits. It is a support tool for staff and not a teaching tool.
- Advanced analytics
- Premium lists more than 40 downloadable reports, and analytics with custom dashboards appear in the feature list, though the exact count differs between pages. Reports can be downloaded, and the vendor does not list which reports are on Basic.
How Hapana handles your data
The Hapana privacy policy is issued by Hapana Australia Pty Ltd and references the GDPR and the Australian Privacy Act 1988. The pages we read do not say whether customer data is used to train AI models, where it is hosted, how long it is kept or which certifications apply, and we did not read the policy body in full. Because an AI support hub and an assistant for the audit log are named, a studio should ask which provider processes the questions and whether they are stored.
Where Hapana falls short in practice
- No published monthly prices. The pricing page lists tiers per location and invites a call, so a studio cannot budget before talking to sales; fees such as 3.0% plus $0.30 are printed.
- Transaction and dispute fees. Card not present payments cost 3.0% plus $0.30, a failed payment $2.50 and a chargeback $25 in USD, so a studio with many families should model them.
- Built for fitness chains. Tiers are framed around fitness brands and multi-location operators, and the pages we read do not describe dance skill records or term billing. Ask what a dance school would use.
Works with
Alternatives to Hapana
Hapana: common questions
How much does Hapana cost?
The pricing page we read shows no monthly amounts for Basic, Premium or Pro. They are priced per location, with themed add-ons, and you book a call. It does print transaction fees: 3.0% plus $0.30 for card not present and 3.0% plus $0.20 for card present.
What AI does Hapana include?
The pricing page names an in-platform AI support hub that gives guidance, Q&A and recommendations, and a Hapana Assistant for querying the audit log. It does not state limits, models or which plan includes them, so ask during a demo and confirm in writing.
Which integrations does Hapana list?
The Basic tier lists integrations with Zapier, Zoom and ClassPass. We did not read setup guides for them. Premium adds gift cards, guest passes and shared credits, and a studio that needs accounting links should ask which are supported. Ask for the full list.
Where is Hapana based?
The privacy policy names Hapana Australia Pty Ltd, and the policy references the GDPR and the Australian Privacy Act 1988. The pages we read do not state hosting regions. A studio outside Australia should ask where its members' data will be stored.
Is Hapana suited to a small dance school?
Hapana targets fitness brands and prices per location by quote, with Basic for single new sites. A small dance school can use members, bookings and the app, but we did not find skill tracking or recital tools on the pages read. Compare Jackrabbit Dance for class rosters.