Tool profile
ISL Online: cost, fit and limits
ISL Online is a remote desktop and support software product made by ISL Remote d.o.o. of Slovenia that offers cloud licenses for attended and unattended access, with trial, Starter, Standard and Enterprise levels sized by users and managed devices.
What to know first
ISL Online's Dutch-language pricing page lists prices in euros excluding tax, with a 15-day money-back guarantee. The Cloud trial is free for 15 days with 1 user and 5 managed devices, Starter covers 1 user and 10 managed devices, and Enterprise covers up to 40 licensed users and 1000 managed devices. Starter's yearly figure and the Standard price were not in the text read, and no AI feature was named.
ISL Online at a glance
| Maker | ISL Remote d.o.o., Slovenia |
|---|---|
| Free plan | Free trial only |
| Entry price | € 0,00 (Cloud trial, 15 days free) |
| API access | Yes |
| Category | Best AI Remote Desktop Software in 2026, rank 8 of 12 |
| Website | islonline.com |
Who ISL Online is best for
Buyers who want to try before committing
The free cloud trial runs 15 days with 1 user and 5 managed devices, and the page also states a 15-day money-back guarantee, which gives a small shop room to test.
Companies that tie access to Entra or Okta
The pages read name Microsoft Entra and Okta as identity integrations, which suits organizations that already sign staff in through one of those providers.
Larger fleets that need user management
Standard lists concurrent users from 1 to 20 or more with user management and device permissions, and Enterprise reaches up to 40 licensed users and 1000 managed devices.
ISL Online plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Cloud trial | EUR 0,00 for 15 days | 1 user and 5 managed devices, with mobile device support, RDP connections, email invitation and a custom deployment link. |
| Starter (Cloud license) | Billed per year for 1 user; figure not in the text read | 1 licensed user and 10 managed devices, with mobile device support, RDP connections, email invitation and a custom deployment link. |
| Standard (Cloud license) | Contact us | Concurrent users from 1 to 20 or more on the page, user management, device permissions and standard customization options. |
| Enterprise | Contact us | Up to 40 licensed users and 1000 managed devices, aimed at organizations that run many technicians and computers. |
Checked November 2026.
What ISL Online does
- Managed device limits by plan
- Each plan states how many computers a license may manage, from 5 on the trial to 10 on Starter and 1000 on Enterprise, which makes capacity planning straightforward.
- RDP connections
- Trial and Starter list RDP connections, so a technician can reach Windows machines through the Remote Desktop protocol from the same console used for other sessions.
- Email invitation and deployment link
- Plans list an email invitation and a custom deployment link, which let a technician send a customer a way to join without telling them to find a download page.
- User management and device permissions
- Standard adds user management and device permissions, so an administrator decides which technician may reach which managed computer instead of sharing credentials, and revoking one person does not affect the others.
- Identity provider integrations
- Microsoft Entra and Okta are named on the pages read, which helps organizations that want to keep staff sign-in under one central identity system and avoid a separate password for the tool.
How ISL Online handles your data
ISL Online's privacy policy says account data is retained for up to three years after a subscription ends and billing records for ten years. It names data centers and Cloudflare as service providers. The security page speaks of the strictest security standards without naming a certificate, and the pages read do not state a hosting region or whether customer data is used for model training. The company is based in Slovenia. A buyer with residency or audit rules should request the specific region and certificates.
Where ISL Online falls short in practice
- Missing yearly price. The Dutch pricing page reads billed from per year for Starter and Standard but no figure was present in the text read, so a buyer must use the page's calculator or ask sales.
- Small device counts at the low end. The trial manages 5 devices and Starter 10, so even a modest fleet needs the quoted Standard or Enterprise level before it can bring all computers under one license.
- No AI feature or certificate named. The pages read name no AI feature and only speak of strict security standards, so a team comparing assistants or audit reports finds little to evaluate.
Works with
Alternatives to ISL Online
ISL Online: common questions
How long is the ISL Online free trial?
The Cloud trial runs 15 days free with 1 user and 5 managed devices, according to the pricing page. The page also states a 15-day money-back guarantee on purchases. Prices are shown in euros and tax is not included, so a business should check the final amount on the order page.
Where is ISL Online based?
ISL Online is made by ISL Remote d.o.o., a company in Slovenia, according to the vendor's pages. The privacy policy names data centers and Cloudflare as service providers, but the pages read do not state in which region customer session data is routed or stored.
How many devices can ISL Online manage?
The trial covers 5 managed devices, Starter 10, and Enterprise up to 40 licensed users and 1000 managed devices. Standard lists concurrent users from 1 to 20 or more. Match these limits to your fleet before choosing, because the lower tiers cap managed computers firmly.
Does ISL Online connect to Microsoft Entra or Okta?
Yes for sign-in: the pages read name Microsoft Entra and Okta as integrations. That helps organizations that want staff to authenticate through a central identity provider. The pages do not say which plan includes each integration, so confirm that with ISL Online before purchase.
Does ISL Online have AI features?
No AI feature was named on the vendor pages read in November 2026. The product is described through managed devices, RDP connections, user management and invitations. Buyers who want AI summaries or a troubleshooting assistant in sessions should compare TeamViewer, which describes them on its own pages.