Tool profile
Optix: cost, fit and limits
Optix is a coworking and flexible workspace management platform made by ShareDesk Global Inc. that handles memberships, invoicing, bookings, CRM and an automations engine, with a white-labeled mobile app on its top tier. It is aimed at independent operators and small chains.
What to know first
Optix prices four tiers by active users and locations: Essentials at $197 a month billed yearly ($229 monthly), Pro at $299, Grow at $498 and a custom Scale tier. Each tier carries a monthly automation action allowance rather than an AI quota, and the pages we opened named no AI feature. Annual billing saves 14 percent, as of November 2026.
Optix at a glance
| Maker | ShareDesk Global Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | $197 per month billed yearly for Essentials |
| API access | Yes |
| Category | Best AI Coworking Space Software in 2026, rank 6 of 12 |
| Website | optixapp.com |
Who Optix is best for
Operators who like rule-based automation
Allowances of 100 to 500 automation actions a month let a space script renewals, reminders and onboarding without writing code or paying per-seat for staff time.
Spaces with bookable amenities
Door access can be granted per booking through Kisi and Salto, which the vendor illustrates with a golf simulator, so paid amenity rooms work without staff on site.
Multi-site operators up to five locations
Grow supports up to five locations and 250 active users with priority support, which covers a small chain before the custom Scale tier.
Optix plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Essentials | $197/mo billed yearly, $229/mo monthly | 50 active users (100 supported), 100 automation actions, 1 location, all core features and all integrations. |
| Pro | $299/mo billed yearly, $349/mo monthly | 100 active users (250 supported), 200 automation actions, push notifications, API access and webhooks, visitor management. |
| Grow | $498/mo billed yearly, $579/mo monthly | 250 active users (1,000 supported), 500 automation actions, priority support and up to 5 locations. |
| Scale | Custom quote | Unlimited active users, 1,000-plus automation actions, white-label mobile app and unlimited locations. Pricing for Scale is set by the sales team. |
Checked November 2026.
What Optix does
- Automations engine
- Rules trigger actions such as messages or invoice tasks. The allowance is 100, 200 or 500 actions a month on the first three tiers, and an Automations+ add-on raises it.
- Branded mobile app
- A white-labeled app is part of Scale, while Full Brand Removal is a one-time $1,199 fee that is available on that top tier only. Smaller tiers keep Optix branding, and the app name stays tied to the plan chosen.
- Invoicing and collections
- Invoicing covers renewals and the collection of unpaid invoices, which keeps recurring revenue work inside the same system as memberships and bookings. Operators can see overdue payments in the same place as memberships, without exporting to an accounting tool first.
- Access per booking
- Doors can open for the duration of a booking through Kisi and Salto integrations, which suits rooms, studios and simulators rented by the hour. Operators can therefore sell short rentals without a staff member opening the door for each guest.
- CRM from inquiry to renewal
- Leads and members are tracked from first inquiry through renewal in one record, so a host sees the full history of a person. Marketing and front desk see the same record, and lead history is not lost when a prospect converts.
How Optix handles your data
The Optix pricing and home pages we opened state no data-handling terms. Privacy and security pages returned errors when we tried them, so hosting region, retention, certifications and whether member data trains models were not checked. Since the opened pages name no AI feature, the question applies mostly to automations and the API. Request the data processing terms before importing member and payment records.
Where Optix falls short in practice
- No AI named. The opened pages describe automations, not AI, so operators who want agents for support or sales should not expect them from the listing. Operators who want agents for support or sales should look at Spacebring or Nexudus, which describe them.
- Add-on and user fees. Automations+ is $85 a month per location billed yearly, capped at $425, and extra users cost $1.70 monthly on Essentials and Pro. Heavy users of rules can reach the cap and pay again.
- Branding gate. Full Brand Removal is a $1,199 one-time fee available on Scale only, and a white-label app needs that top tier. Smaller tiers keep Optix branding on the app, so a branded app requires a custom quote.
Works with
Alternatives to Optix
Optix: common questions
How much does Optix cost per month?
Essentials is $197 a month billed yearly or $229 billed monthly. Pro is $299 yearly, Grow $498 yearly, and Scale is custom. Each includes one location except Grow, which supports up to five. These are the page prices in November 2026, and annual billing saves 14 percent.
Does Optix have AI features?
The pages we opened name no AI feature. What Optix sells is an automations engine with 100 to 500 actions a month by tier and more than 1,000 on Scale. If you need a conversational agent for members or leads, compare vendors that describe one.
What does an Optix automation action mean?
Each tier includes a set number of automation actions a month, 100 on Essentials, 200 on Pro and 500 on Grow. An Automations+ add-on costs $85 a month per location billed yearly, capped at $425. Ask how multi-step rules count, since one rule may use several actions.
Which Optix plan includes API access?
API access and webhooks start on Pro at $299 a month billed yearly, along with push notifications and visitor management. Essentials does not list them. A space that wants to sync members into its own tools should budget for at least the Pro tier.
Can I get a white-label app from Optix?
A white-label mobile app is listed for the custom Scale tier. Full Brand Removal is a $1,199 one-time fee, also available on Scale only. Smaller tiers keep Optix branding, so a space that wants its own app name must plan for a custom quote.