Tool profile
RingCentral Fax: cost, fit and limits
RingCentral Fax is the fax feature of the RingEX cloud communications suite made by RingCentral, Inc. that lets users send and receive faxes from a PC, email or mobile app alongside calling and meetings. It also offers developer APIs.
What to know first
RingCentral does not sell fax as a standalone line on the pages we read. Fax comes with RingEX at $20, $25 or $35 per user a month on annual billing ($30, $35 or $45 monthly), and the page calls RingEX AI-powered without naming a fax-specific AI feature. A free trial includes fax during the trial period. Core covers one to five users.
RingCentral Fax at a glance
| Maker | RingCentral, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $20 per user a month (Core, annual) |
| API access | Yes |
| Category | Best AI Online Fax Services in 2026, rank 8 of 13 |
| Website | ringcentral.com/features/fax-online |
Who RingCentral Fax is best for
Companies standardizing on one phone vendor
A firm already paying for RingEX gets fax inside the suite, so there is no separate vendor, login or invoice to manage.
Teams that want fax next to calling and meetings
Staff reach faxes, calls, messaging and video from one app, which suits offices that still fax a few documents a week.
Developers within the RingCentral ecosystem
RingCentral's developer APIs include fax, so an application can use the same vendor for voice, messaging and fax. That keeps one account and invoice.
RingCentral Fax plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Core | $20 per user a month paid annually ($30 monthly) | For 1 to 5 users, with fax as part of RingEX. The page lists it as the entry tier, and annual billing lowers the monthly per-user price. |
| Advanced | $25 per user a month paid annually ($35 monthly) | Connects teams across locations and includes HD meetings. The page presents it as the tier above Core, and a monthly payment raises the per-user price to $35. |
| Ultra | $35 per user a month paid annually ($45 monthly) | Adds audience-scale engagement and core reporting and insights. The top tier costs $45 per user when paid monthly, and the pages do not break out fax separately. |
Checked November 2026.
What RingCentral Fax does
- Fax from PC, email and mobile
- Users can send and receive faxes from a PC, by email or from the mobile app, so staff do not need a fax machine or a dedicated line.
- Cloud storage links
- The fax page names cloud integration with Dropbox and Google Drive, so faxed documents can be attached from or saved to those drives. The pages do not say which plans include storage links or how large an attachment can be.
- Part of RingEX
- Fax is built into the RingEX suite with calling and meetings. The pages we read do not show fax as a separate price line. The suite approach means one login for calls and faxes, but the pages show no fax page limits.
- Developer APIs
- The RingCentral APIs page lists fax among its developer APIs, which lets software use the same vendor for transmission. Pricing for API faxing and rate limits are not shown on the pages we read, so request them from RingCentral.
- 24/7 support
- The fax page names around-the-clock customer support, which matters for a business that faxes outside office hours. The pages do not describe support hours by plan, so confirm which tiers include phone support.
How RingCentral Fax handles your data
The RingCentral privacy notice names RingCentral, Inc. The fax page we read states no certification for fax; the home page lists HIPAA and HITRUST badges for the platform, which the page does not tie to fax alone. The pages do not state fax retention, hosting region or whether customer documents train AI models. A healthcare buyer should ask RingCentral which plan carries a business associate agreement and whether it covers fax content.
Where RingCentral Fax falls short in practice
- Suite pricing for a fax-only need. A buyer who only wants fax pays per user for a whole communications suite, so the cost is far above a standalone plan for a small office.
- Fax allowances not confirmed. The pages we read do not confirm per-plan fax inclusion or page limits, so ask before assuming every tier carries the same fax allowance. A buyer who needs a firm monthly page cap in writing should ask RingCentral to state it before signing.
- Trial hardware return. The trial terms say trial hardware must be returned within 21 days of cancellation, which matters if you trial phones with the suite. Hardware is optional, but a buyer who trials phones should plan the return before the 21 days run out.
Works with
Alternatives to RingCentral Fax
RingCentral Fax: common questions
Is RingCentral Fax a standalone product?
On the pages we read, fax is part of the RingEX cloud communications suite and is not shown as a separate price line. A buyer who only needs fax should compare standalone services such as Fax.Plus or Nextiva vFax. Ask which tier carries it.
How much does RingCentral Fax cost?
The plans carry per-user prices: Core is $20 a month paid annually or $30 monthly, Advanced $25 or $35, and Ultra $35 or $45. Core covers 1 to 5 users. Fax is part of RingEX, so the price buys the suite.
Does RingCentral Fax use AI?
The fax page calls RingEX an AI-powered cloud communications solution. No fax-specific AI feature is named on the pages we read, so do not assume AI extraction from faxes. Ask RingCentral what AI features apply to fax. Ask for a demo with your own faxes.
Can I use the RingCentral API to send faxes?
The RingCentral APIs page lists fax among its developer APIs. The pages we read do not give rate limits, pricing for API faxing or webhook details, so ask for the documentation and a quote before you build. Developer terms are separate from office plans.
Is there a free trial for RingCentral Fax?
Yes. A free trial includes fax during the trial. The trial terms say trial hardware must be returned within 21 days of cancellation. Confirm what happens to your fax number and stored faxes when the trial ends. Keep the number safe before you cancel.