Tool profile
Site24x7: cost, fit and limits
Site24x7 is an all-in-one monitoring service sold under the Zoho Corporation name that covers website uptime, servers, cloud accounts, real user monitoring and logs, with AI-powered alerts for anomalies and predictive capabilities on higher plans.
What to know first
Site24x7 starts with a free forever plan that monitors up to 50 resources, then Web Uptime at $10 per month or $9 on annual billing. Web Perf is $39 or $36, Professional $49 or $42, and Enterprise $749 or from $625 a month annually. A 30-day trial needs no credit card. The vendor names ISO 27001, 27017 and 27018 on its security page.
Site24x7 at a glance
| Maker | Zoho Corporation Pvt. Ltd. (copyright line on the site), Not stated on the vendor pages |
|---|---|
| Free plan | Yes |
| Entry price | $9 per month billed annually (Web Uptime) |
| API access | Yes |
| Category | Best AI Uptime Monitoring Software in 2026, rank 5 of 13 |
| Website | site24x7.com |
Who Site24x7 is best for
Teams that expect to grow past websites
Servers, AWS, Azure, GCP and OCI monitoring, log management and AIOps sit in the same account, so website checks are only the first step.
Organizations that ask for ISO certificates
The security page lists ISO/IEC 27001, 27017 and 27018 and GDPR, which saves time when a procurement form asks for them.
Owners of single-page applications
Real user monitoring analyzes user sessions and monitors single page applications, which pings and simple synthetic checks cannot see from the outside.
Site24x7 plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free forever | $0 | Monitors the uptime of up to 50 resources, per the pricing page, without a time limit on the plan. |
| Web Uptime | $10 per month, $9 on annual billing | Website uptime monitoring, the cheapest paid step; the full feature list for this tier was not read in detail. |
| Web Perf | $39 per month, $36 on annual billing | Adds web performance monitoring on top of website uptime, as shown in the pricing comparison. |
| Professional | $49 per month, $42 on annual billing | Listed in the pricing comparison between Web Perf and Enterprise; the full list of what it adds was not read. |
| Enterprise | $749 per month, from $625 annually | Adds anomaly detection and custom pricing on request, per the pricing comparison, with a lower monthly list price when billed annually. |
Checked November 2026.
What Site24x7 does
- Website and server uptime
- Uptime checks cover websites and servers, with SSL expiry checks, so a certificate that is about to lapse raises an alert before visitors ever see a browser warning or error.
- Real user monitoring
- Session analysis includes single page applications, and the pricing page says AI-powered alerts identify anomalies in digital experience data, so slow pages can raise a flag without a threshold.
- Cloud monitoring
- Monitoring covers AWS, Azure, GCP and OCI accounts, which suits teams whose uptime question includes the cloud infrastructure that sits behind the public website and its APIs.
- Logs, AIOps and metrics
- Log management and AIOps for DevOps are listed on the site, with StatsD and Prometheus integrations for infrastructure metrics that already exist in your own stack.
How Site24x7 handles your data
The security page says the service is managed and hosted on Zoho data centers and lists ISO/IEC 27001, 27017, 27018 and GDPR. A region for the data centers is not named on the page we read, and the pages did not state a retention period or whether customer data trains the AI features. The copyright line names Zoho Corporation Pvt. Ltd. as the maker. Ask for the data center location in writing.
Where Site24x7 falls short in practice
- Large console for a small need. The product spans servers, cloud, logs and real user monitoring, so a team that only wants ten ping checks navigates far more than it needs.
- Steep jump to Enterprise. Enterprise starts at $625 a month on annual billing against $42 for Professional, and the pricing comparison places anomaly detection on that top tier only.
Works with
Alternatives to Site24x7
Site24x7: common questions
Does Site24x7 have a free plan?
Yes. The pricing page lists a free forever plan that monitors the uptime of up to 50 resources, and separately offers a 30-day free trial with no credit card required. Paid plans start with Web Uptime at $10 monthly, or $9 on annual billing, as of November 2026.
Which plan includes AI anomaly detection at Site24x7?
The pricing comparison lists anomaly detection on Enterprise, and the pricing page describes AI-powered alerts for anomalies in real user monitoring. A 2026 webinar names AI agents and intelligent automation. We did not find a feature-by-plan matrix for every AI item, so confirm with sales before relying on one.
How much is Site24x7 per month?
Web Uptime is $10 monthly or $9 annually, Web Perf $39 or $36, Professional $49 or $42, and Enterprise $749 monthly or from $625 annually. Prices are in USD on the page we read. The free plan covers 50 resources, and the trial runs 30 days.
What certifications does Site24x7 hold?
The security page lists ISO/IEC 27001, 27017 and 27018 and GDPR. It says the service is hosted in Zoho data centers but, on the page we read, does not name the region. A SOC 2 statement was not found there, so ask if your buyers require one.
Can Site24x7 monitor cloud servers as well as websites?
Yes. The feature list names cloud monitoring for AWS, Azure, GCP and OCI, server monitoring, log management and StatsD and Prometheus integrations, alongside website uptime and SSL expiry checks. This breadth is what separates it from pure website checkers, and it comes with a bigger interface.