Tool profile
Uptime.com: cost, fit and limits
Uptime.com is an uptime and performance monitoring service made by Uptime.com LLC in the United States that offers website, transaction, API and page speed monitoring, real user monitoring, status pages and SLA reporting. It also holds a SOC 2 statement.
What to know first
Uptime.com publishes one price on the pages we read: Website Monitoring from $9 per month, or $108 on yearly billing, with a 20 percent saving on the yearly toggle. That plan lists transaction, API and page speed checks, SMS and email alerts and unlimited users. No free plan appears, higher tiers were not visible in the static page, and no AI feature is named on the pages read.
Uptime.com at a glance
| Maker | Uptime.com LLC, United States |
|---|---|
| Free plan | No |
| Entry price | $9 per month (Website Monitoring, starting at) |
| API access | Yes |
| Category | Best AI Uptime Monitoring Software in 2026, rank 7 of 13 |
| Website | uptime.com |
Who Uptime.com is best for
Teams that need multi-step transaction checks
Transaction monitoring checks a sequence such as login and purchase, which a plain HTTP ping would pass even when the flow behind it is broken.
Companies with internal systems to watch
Private location monitoring runs checks from inside your network, which helps when a service is not reachable from the public internet.
Customer-facing teams that report on SLAs
SLA reporting, root cause analysis on the dashboards and 24 months of check history support service reviews with customers. Reports can be shared with account managers.
Uptime.com plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Website Monitoring, monthly | From $9 per month | Uptime, transaction, API and page speed monitoring, email and SMS alerting, 20 or more integrations, maintenance windows and unlimited users. |
| Website Monitoring, yearly | $108 per year | The same plan on yearly billing as shown in the subscription calculator; the page says yearly billing saves over 20 percent. |
| Enterprise | Custom quote | Custom pricing for large enterprises or specific needs, per the pricing FAQ, with higher API rate limits available on request. |
Checked November 2026.
What Uptime.com does
- Wide range of basic checks
- HTTP(S), SSL certificate, DNS, SMTP, domain blacklist and malware checks are listed as basic checks, so mail and certificate problems appear beside website downtime. Each runs at a 1 minute interval on the basic and advanced monitoring types.
- Real user monitoring
- Real user monitoring keeps 13 months of data, so a slow trend can be compared with last season rather than only last week. The 13 month window sits beside the 24 month check history on the pricing page.
- Global probes
- More than 100 probe servers cover IPv4 and IPv6 from locations worldwide, with private locations available for internal targets. Probe locations are chosen per check, and the vendor lists them on its site.
- Status pages and escalations
- Public and private status pages allow a custom sub-domain and password protection, and escalations and scheduled maintenance control who is alerted and when. Worldwide SMS alerting supports the escalation rules.
How Uptime.com handles your data
The pricing page states SOC 2 and GDPR compliance, and says check history is kept for 24 months and real user monitoring data for 13 months. The privacy policy describes retention as only as long as necessary. A hosting region is not stated on the pages we read, and neither is whether customer data trains models. Status pages can opt out of Google Search, and support Google Analytics pixels.
Where Uptime.com falls short in practice
- Little pricing detail. Only the entry price was readable on the pricing page we opened, so the cost of more checks or probes needs a quote or a calculator session.
- No free plan or AI features. The pages read show no free tier and no AI or machine learning feature, so it is a conventional monitor rather than an AI-assisted one.
Works with
Alternatives to Uptime.com
Uptime.com: common questions
How much does Uptime.com cost?
The pricing page shows Website Monitoring starting at $9 per month, with a subscription calculator that totals $108 per year on yearly billing and a 20 percent saving on the yearly toggle. Enterprise is a custom quote. The static page we read did not show other tiers, as of November 2026.
Does Uptime.com offer a free plan?
Not on the pages we read. The pricing page shows a paid Website Monitoring entry plan and an Enterprise option, with no free tier or trial stated in the text we could read. If a free tier is a requirement, UptimeRobot, StatusCake and HetrixTools list one.
Can Uptime.com check from private locations?
Yes. The feature list names private location monitoring in addition to more than 100 probe servers worldwide on IPv4 and IPv6. That lets you test an internal application from inside your own network. Details such as the number of private locations per plan were not on the pages we read.
How long does Uptime.com keep check history?
The pricing page says 24 months of check history and 13 months of data for real user monitoring. The privacy policy separately says personal data is kept only as long as necessary. These periods are the vendor's statements, and we did not verify them against an account.
Is Uptime.com SOC 2 compliant?
The pricing page labels the service SOC2 Compliant and GDPR Compliant. We did not read an audit report or find a hosting region on the pages we opened, so ask for the report and the data processing terms if your buyers require evidence beyond the label.