Tool profile
Smily: cost, fit and limits
Smily is a vacation rental management platform made by Smily and BookingSync SAS that offers channel management, direct bookings, payments, owner payouts and reporting, guest messaging with AI-driven Smart Replies, and listing tools such as an Airbnb listing audit and AI photo improvement.
What to know first
Smily publishes no plan and no amount. Its FAQ says pricing is mainly commission-based with a minimum monthly fee and optional add-ons, and the pricing page returned a 404 when we tried it. What the homepage does name is a long AI list: Smart Replies, Emergency Detection, Listing Audit, Photo Improvement, Listing Optimization, Seasonal Listings, Personalized Listings and Listing Videos.
Smily at a glance
| Maker | Smily & BookingSync SAS (footer copyright), Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Vacation Rental Software in 2026, rank 10 of 12 |
| Website | smily.com |
Who Smily is best for
Hosts with weak listings
A free Airbnb listing audit within 24 hours, plus Listing Optimization and Photo Improvement, suits hosts whose bookings lag despite good properties.
Managers who message at night
Smart Replies and Emergency Detection in guest messaging aim to answer common questions and flag urgent problems, which helps managers without night staff.
Managers with owner clients
Owner payouts, reporting and a performance dashboard are listed, with team task management and a mobile app for operations, which suits managers with homeowners to report to.
Smily plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Commission | Mainly commission-based, rate not published | The FAQ describes pricing as mainly commission-based; no percentage appears on the pages we opened. |
| Minimum monthly fee | Amount not published | A minimum monthly fee applies according to the FAQ, and the pricing page returned a 404. |
| Optional add-ons | Not published | Add-ons are mentioned in the FAQ without names or prices; a free Airbnb listing audit is offered but it is not a plan or trial. |
Checked November 2026.
What Smily does
- Smart Replies
- Smart Replies are AI suggestions inside guest messaging and speed up answers to common questions. The homepage states no approval step and no model provider, so ask how a reply reaches the guest.
- Emergency Detection
- Emergency Detection flags urgent guest messages, such as a lockout or a leak, so they can be handled before routine threads. The pages do not say how an alert is delivered to the team.
- Listing Audit and Optimization
- A Listing Audit checks an Airbnb listing and Listing Optimization suggests changes. The audit is free and delivered within 24 hours, which makes it the cheapest way to test the AI claims.
- Photo and video tools
- Photo Improvement, Listing Videos, Seasonal Listings and Personalized Listings extend AI to listing content, which matters most to hosts who rely on direct bookings and need strong pictures.
- Channel management and payouts
- Airbnb, Booking.com, Expedia and Vrbo are named, with direct bookings, payments, owner payouts and a performance dashboard in the same account, plus team task management and a mobile app.
How Smily handles your data
No privacy policy could be opened on the URLs we tried, because they returned 404, so the homepage was the only source. It does not state whether customer data trains AI models, how long data is retained, where it is hosted or whether any certification is held. The maker is named as Smily and BookingSync SAS from the footer copyright line, with no country stated. A host should request the privacy policy, data processing agreement and AI sub-processor list before sending guest data.
Where Smily falls short in practice
- No price or plan. Nothing is published beyond a FAQ line about commission and a minimum fee, so budgeting needs a sales conversation, and trial length and any free plan are unstated.
- No readable data terms. The privacy policy URLs we tried returned 404, and the homepage names no certification. No API is mentioned on the pages we opened, so integration options are unknown.
Works with
Alternatives to Smily
Smily: common questions
How much does Smily cost?
Smily does not publish a price. The FAQ says pricing is mainly commission-based with a minimum monthly fee and optional add-ons, and the pricing page returned a 404 when we tried it. Ask for a written quote showing commission rate, monthly minimum and add-ons.
What AI features does Smily list?
The homepage names Smart Replies, Emergency Detection, Listing Audit, Photo Improvement, Listing Optimization, Seasonal Listings, Personalized Listings and Listing Videos under Smily AI. It does not detail model providers or approval steps, so ask for a demo of each feature you plan to use.
Is the Smily listing audit free?
The site offers a free Airbnb listing audit delivered within 24 hours. It is not a plan or a trial, and the pages do not say whether the audit requires an account. Use it to judge the AI suggestions before talking about pricing.
Does Smily have a free trial?
No trial length or free plan is stated on the pages we opened. The free listing audit is the only no-cost offer named. Ask sales whether a trial or a first month at reduced commission is available before you move a live calendar.
Where is Smily based?
The pages we opened do not state a headquarters country. The footer names Smily and BookingSync SAS. A buyer who needs the country for procurement or a privacy review should ask for the contracting entity and a data processing agreement.