Tool profile
Spring Health: cost, fit and limits
Spring Health is a workforce mental health platform made by Spring Care, Inc. in the United States that combines therapy, medication support, coaching and AI-supported self-guided care for employers and health plans. Its homepage calls it one AI-native platform for global employers.
What to know first
Spring Health describes itself on its homepage as a global mental health company built on one AI-native platform. Members can reach therapy, medication support, coaching and self-paced activities, with an AI resource called the Care Guide. Employer prices are not published. The privacy notice is the most revealing document: it says some services use AI and that de-identified data can be used to train, test and develop AI models.
Spring Health at a glance
| Maker | Spring Care, Inc., United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Corporate Wellness Software in 2026, rank 2 of 11 |
| Website | springhealth.com/ |
Who Spring Health is best for
Employers who want to start with self-guided care
Self-Guided Care offers hundreds of self-paced activities with access to AI support, so employees who are not ready for a therapist still have something to open on day one.
Companies with strong insurance coverage
The homepage says therapy can cost as low as $0 per session depending on the health plan and cites hundreds of insurance plans, which helps when employees expect care to run through coverage.
Teams that need coaching for non-clinical goals
Coaching is listed for stress, habits and career goals, so managers can point staff to a human coach without calling it treatment.
Spring Health plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Therapy | As low as $0 per session | Homepage figure that depends on the insurance plan; therapy is covered through insurance plans, per the homepage. |
| Self-Guided Care | Not published on the pages read | Hundreds of self-paced activities for stress and habits, with access to AI support through the Care Guide. |
| Coaching | Not published on the pages read | One-on-one coaching for stress, habits and career goals. It is aimed at stress, healthy habits and career goals rather than clinical treatment. |
Checked November 2026.
What Spring Health does
- Care Guide
- The homepage names the Care Guide as Spring Health's AI resource and ties it to Self-Guided Care. The pages read do not describe its model provider or escalation rules.
- Self-Guided Care
- A library of hundreds of self-paced activities aimed at managing stress and building habits. Members reach it without booking a clinician, which lowers the barrier for first use.
- Therapy and medication support
- The platform lists therapy and medication support in one place, and the homepage says it covers hundreds of insurance plans and thousands of benefit plans.
- Coaching
- One-on-one coaching is offered for stress, habits and career goals, which gives non-clinical support a separate lane from therapy inside the same member account. Employees can switch between coaching and clinical lanes without opening a second account.
- Global positioning
- The homepage presents Spring Health as a global mental health company on one AI-native platform, but the pages read give no country list or language count.
How Spring Health handles your data
The privacy notice says some services use artificial intelligence and that personal data may be used for research and development, including training, testing and developing AI models, after de-identification. It names a New York office. The pages read did not state a retention period or hosting region, and a Trust and Security page is linked from the site but was not opened, so ask for certifications and subprocessors directly.
Where Spring Health falls short in practice
- Training on de-identified data. The privacy notice allows de-identified data to feed AI model development. A buyer that wants zero training must negotiate an exclusion rather than assume it.
- No price on the pages read. The pricing page returned an error, and only the therapy figure of as low as $0 per session appears, which depends on the insurance plan and is not an employer fee.
- Security evidence not read. A Trust and Security page exists, but certifications are not named on the pages read, so security review requires a request to the vendor. A Trust and Security page exists, but certifications are not named on the pages read, so a security review requires a request to the vendor.
Alternatives to Spring Health
Spring Health: common questions
What is the Care Guide at Spring Health?
The homepage describes the Care Guide as Spring Health's AI resource and links it to the Self-Guided Care offer, which includes hundreds of self-paced activities and safe AI support. The pages read do not say which model runs it or how it hands a member to a clinician, so ask in a demo.
Can Spring Health use my employees' data to train AI?
The privacy notice says personal data may be used for research and development, including training, testing and developing AI models, after de-identification. It does not describe a contract-level opt-out on the page read. If your policy bars that use, ask for an exclusion in the order form.
How much does Spring Health cost an employer?
Employer pricing is not published on the pages read, and the pricing URL returned a 404. The homepage shows therapy as low as $0 per session, depending on insurance plans, which describes a member's cost, not the employer's fee. Request a quote and compare it with printed-price vendors.
Does Spring Health offer coaching as well as therapy?
Yes. The homepage lists therapy, medication support and one-on-one coaching for stress, habits and career goals, plus Self-Guided Care. The pages read do not give session limits per employee, so confirm how many visits an employer contract covers before comparing Spring Health with Lyra or Modern Health.
Where is Spring Health based?
The privacy notice lists an office address in New York, and the maker is named as Spring Care, Inc., so this page records the United States. The pages read do not state where member data is hosted, which matters more for residency rules and should be asked in writing.