Tool profile
Tekmetric: cost, fit and limits
Tekmetric is a cloud shop management platform made by Sparkplug Studios LLC, doing business as Tekmetric, that covers repair orders, digital inspections, parts, labor guide lookups, customer texting and payments for independent auto repair shops.
What to know first
Tekmetric prices Start at $199 a month, Grow at $349 and Scale at $439, with Enterprise by quote and a $70 monthly add-on per extra shop. Every plan has unlimited users and repair orders and can be billed month to month. The pages name no AI feature. Its trust center lists a SOC 2 Type II report, while its privacy policy allows model training on aggregated or de-identified information.
Tekmetric at a glance
| Maker | Sparkplug Studios LLC d/b/a Tekmetric, United States |
|---|---|
| Free plan | No |
| Entry price | $199 per month ($179 shown for annual billing) |
| API access | No |
| Category | Best AI Auto Repair Shop Software in 2026, rank 5 of 10 |
| Website | tekmetric.com |
Who Tekmetric is best for
Shops adding staff without cost jumps
Unlimited users and repair orders on every plan keep the monthly price flat as advisors and technicians are hired, which makes a hiring plan easier to budget.
Shops that want stated security reporting
The trust center lists SOC 2 Type II, which gives a shop owner with a compliance-minded customer base something concrete to request and file.
Owners who dislike long contracts
Month-to-month billing with no long-term contract lets a shop leave without an annual commitment if the fit proves wrong after the first few months of use.
Tekmetric plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Start | $199 per month | Inventory and vendor management, digital vehicle inspections, smart jobs, digital authorizations and invoicing for a shop with unlimited users. |
| Grow | $349 per month | Start plus labor guide, maintenance schedule, time and job clocks, parts, inventory and marketing reports. |
| Scale | $439 per month | Grow plus unlimited two-way texting, a real-time shop dashboard, a technician board and employee performance analytics. |
| Enterprise | Custom quote | Scale plus integrated payments, a dedicated account manager and quarterly business reviews, priced by quote instead of a printed amount. |
Checked November 2026.
What Tekmetric does
- Digital vehicle inspections
- Inspections use a line-finding view tied to canned jobs, so a finding on the inspection can map to a repair line on the estimate without being retyped by the advisor.
- Tekmetric Labor Guide
- Labor times plus fluid, filter and spec lookups sit inside the repair order, so an advisor does not switch to a separate tool for them.
- Technician board and clocks
- Scale includes a technician board plus job and time clocks, giving owners a record of who worked which job and for how long, with performance analytics on top.
- Integrated payments
- Text-to-pay, Apple Pay, Google Pay and financing through Affirm or Klarna are named, with card processing handled through Stripe hosted fields in the payment screens.
- Parts and labor matrices
- Matrices price parts and labor by rule, and inventory management keeps a history of declined jobs, which an advisor can use to follow up with customers later.
How Tekmetric handles your data
The trust center lists a SOC 2 Type II report and names AWS storage and load balancers, with no hosting region stated. Payment card handling is passed to Stripe hosted fields. The privacy policy keeps data as long as needed to provide the service and meet legal obligations, deletes backups under backup practices, and allows AI model training on aggregated or de-identified information. Whether shop customer records specifically are used for training is not stated, so a shop should ask how de-identification is done and whether it can opt out.
Where Tekmetric falls short in practice
- No AI feature named. The product, pricing and trust pages we read name no AI capability, so a shop wanting an AI receptionist or notes writer must look at other products.
- Per-shop pricing. Each location needs its own plan, and the multi-shop add-on is $70 a month per shop, so a three-location owner builds a bill from separate subscriptions.
- Add-ons outside the plan. Tire Suite, Payments and Marketing are priced per shop as add-ons, with intro offers mentioned on the page, so the plan price rarely equals the total a shop will pay each month.
Works with
Alternatives to Tekmetric
Tekmetric: common questions
Does Tekmetric include AI features?
No AI feature is named on the product, pricing or trust pages we read. The privacy policy does allow AI model training on aggregated or de-identified information, which is a data practice, not a product feature. A shop that wants AI must ask the vendor about its roadmap and treat any answer as unverified.
How is Tekmetric billed?
The pricing page shows plans at $199, $349 and $439 a month, with a lower $179 figure on the annual toggle and a line reading $199 a month billed annually, so two sets of numbers appear. The page says billing is month to month or annual with no long-term contracts.
What does a second location cost on Tekmetric?
The multi-shop add-on is $70 a month per shop, and each location needs its own plan subscription. A second shop on Start would therefore cost about $199 plus $70 a month. Confirm with sales whether add-on payments and tools are priced per location.
What security reporting does Tekmetric publish?
Its trust center lists a SOC 2 Type II report and names AWS for storage. Card data runs through Stripe hosted fields. Hosting region and customer-data training terms are not stated on the pages we read, so ask for the report and the data processing terms.
Which Tekmetric plan includes texting?
Unlimited two-way texting is listed on Scale at $439 a month and above. Start and Grow do not list it. A shop that approves work by text should price Scale from the start, because moving up later changes the monthly bill by $90 over Grow.