Tool profile
TicketingHub: cost, fit and limits
TicketingHub is a ticketing and booking platform for tour, attraction and event sellers that combines a booking widget, point of sale, OTA connections and email and SMS reminders under fees that fall as annual revenue rises.
What to know first
TicketingHub prints four tiers. Pay as you go costs 3.5% per booking with no monthly fee, Subscription is 2.75% plus £25 a month, Scale starts from £1M a year at £450 a month plus 1.9%, and Enterprise starts from £1.75M a year at £1,850 plus 0.9%. The upper tiers carry 12-month terms. Cash at the till is on pay as you go. No AI feature is named.
TicketingHub at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | 3.5% per booking (pay as you go, no monthly fee) |
| API access | Yes |
| Category | Best AI Tour Operator Software in 2026, rank 11 of 13 |
| Website | ticketinghub.com |
Who TicketingHub is best for
Small attractions starting out
Pay as you go has no monthly fee and no free-trial barrier, so a venue can start selling and pay only a per-booking fee of 3.5%.
Venues with counter sales
Cash at the till is listed on pay as you go, and a first till device comes with Subscription, which fits attractions that sell tickets at a desk.
Growing operators watching fees
The percentage falls at each tier, from 3.5% to 0.9%, so a business that expects revenue growth can see where it will cross into a cheaper structure.
TicketingHub plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Pay as you go | 3.5% per booking | All features and channels, including cash at the till; imports bookings and vouchers and trains staff, with no monthly fee. |
| Subscription | 2.75% per booking + £25 per month | Pay as you go plus free tickets, a first till device and no TicketingHub logo on the widget and emails; 12-month term, 10% off if paid upfront. |
| Scale | From £1M a year: £450 per month + 1.9% | A 12-month term for businesses with yearly revenue from £1M; inclusions beyond pricing are not listed on the page. |
| Enterprise | Quote only, from £1.75M a year: from £1,850 per month + 0.9% | Tailored terms for large groups, quote only, with the lowest per-booking fee on the page and a monthly charge. |
Checked November 2026.
What TicketingHub does
- Booking widget and POS
- A booking widget and a point-of-sale system share inventory, so tickets sold at the till and online draw on the same capacity for each session.
- OTA connections
- Connections to OTAs are listed, though the pages we read name none, so an operator should ask which marketplaces are supported and how quickly they update before moving over.
- Reminders by email and SMS
- Emails and SMS reminders are part of the platform, and Subscription removes the TicketingHub logo from the widget and emails, which gives the operator a cleaner brand look at checkout.
- Reports and API
- Reports and an API are included in platform fees according to the FAQ, which is useful to operators who feed ticket data into accounting or analytics tools.
How TicketingHub handles your data
The pricing page is the only page we opened, and it does not state hosting region, retention, certifications or whether customer data trains AI models, so the vendor's policy was not checked for any of these. It says card processing is billed by the operator's own payment provider. Ask for the privacy policy, the legal entity behind the service and a data processing agreement before importing customer lists or voucher data.
Where TicketingHub falls short in practice
- Long commitments on paid tiers. Subscription and Scale carry 12-month terms, so an operator that signs for the lower fee cannot leave in a slow season without paying out the term.
- Extra charges outside the fee. Operator-added bookings, extra till devices and Rezdy bookings are charged separately, so the headline percentage understates total cost for some businesses, and card processing is billed on top.
Works with
Alternatives to TicketingHub
TicketingHub: common questions
How much does TicketingHub cost?
As of November 2026 Pay as you go is 3.5% per booking with no monthly fee, Subscription is 2.75% plus £25 a month, Scale starts at £450 a month plus 1.9% from £1M a year, and Enterprise starts at £1,850 a month plus 0.9% from £1.75M a year.
Does TicketingHub offer a free trial?
No. The pricing page lists no trial and notes that pay as you go has nothing to pay upfront. That means a venue can start without a subscription and be charged only when bookings happen. Check how the first few sales and any set-up help are billed.
What are the TicketingHub contract terms?
Pay as you go has no monthly fee. Subscription and Scale carry 12-month terms, and Subscription gives 10% off when paid upfront. Enterprise has tailored terms. Ask how cancellation works before the term ends and whether the fee tier changes with your actual revenue.
Is cash at the till supported?
Yes. The pricing page lists cash at the till on pay as you go and says a first till device comes with Subscription. Extra till devices are charged separately. Ask which hardware is supported and how cash sales reconcile in reports.
Does TicketingHub work with Rezdy?
The pricing page lists Rezdy among the integrations and says Rezdy bookings carry separate charges. It does not say how much or how the data flows. Ask for a worked example so you know the full cost of selling through that connection.