Tool profile
Twofold Health: cost, fit and limits
Twofold Health is an AI scribe made by Ravel Technological Solutions LTD., an Israeli company, that records or imports a patient visit and generates the clinical note and related documents for clinicians to review, with a free trial and a signed business associate agreement.
What to know first
Twofold has a free seven-day trial, a Personal plan priced per month with an annual toggle, and a Group tier quoted on request. The Personal card shows a first-month price in two slightly different figures and a struck-through regular rate, so no amount is quoted here. The trial opens every feature without a card. Personal adds coding, progress tracking and a signed business associate agreement. Storage is stated as US only.
Twofold Health at a glance
| Maker | Ravel Technological Solutions LTD. (trading as Twofold Health), Israel |
|---|---|
| Free plan | Free trial only |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Medical Scribe Software in 2026, rank 6 of 13 |
| Website | trytwofold.com/ |
Who Twofold Health is best for
Clinicians who want to try every feature
The seven-day trial opens unlimited notes, all clinical templates and the AI assistant without a card, so a clinician can judge the whole product in a week.
Telehealth and in-person mixed practices
Audio can be recorded in the room on a phone, tablet or laptop or captured from a telehealth call, so one tool handles both visit types.
Clinics that want group billing
Group pricing offers volume discounts, centralized admin billing, seat management and shared team templates, quoted on demand with a dedicated success manager.
Twofold Health plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free trial | $0 for seven days, no card | Full access to every feature: unlimited notes, all clinical templates, the AI assistant, mobile and desktop apps and any EHR. |
| Personal | Monthly price with an annual toggle; two first-month figures appear on the page | Unlimited notes, template library, advanced AI assistant, CPT and ICD coding, progress tracking, reports and a signed BAA. |
| Group | Custom pricing | Volume discounts, centralized admin billing, flexible seat management, team onboarding, shared team templates and a dedicated success manager. |
Checked November 2026.
What Twofold Health does
- Specialty note templates
- Templates cover SOAP, progress notes, H and P, discharge summaries and referral letters across many specialties, so a clinician starts from a familiar layout, and the clinician edits the draft before signing.
- Three ways to capture
- A visit can be recorded live, dictated as a short summary, typed as rough notes or uploaded as an audio file, depending on how the clinician works.
- Coding on Personal
- CPT and ICD coding appears on the Personal plan, which places a billing suggestion beside the note instead of in a separate tool, which suits practices that want codes next to the note.
- Progress tracking and reports
- Patient progress tracking and reports are part of Personal, helping a clinician follow a patient across visits without reading each note again, and a free trial lets a clinician test whether the reports matter.
- Telehealth audio capture
- Zoom, Doxy and Google Meet are named for capturing call audio, which is how the scribe listens to remote visits, while in-room visits rely on a phone, tablet or laptop microphone instead.
How Twofold Health handles your data
Twofold's security page states that it never uses audio, transcripts, notes or PHI to train AI models, that session recordings are not stored because audio is processed in real time and deleted, and that summarized notes are kept in the clinician's workflow until deleted. PHI is stated to be hosted on US-based infrastructure only, and the privacy policy names Microsoft Azure, Google Cloud and Google Workspace as processors. A HIPAA statement and a signed BAA on every plan are listed. SOC 2 Type II is in progress with the audit run by Sprinto and no report issued yet.
Where Twofold Health falls short in practice
- Security audit unfinished. SOC 2 Type II is described as in progress with no report yet, so a buyer whose policy requires a finished audit has to wait or ask for other evidence.
- Trial then paid. Free access ends after seven days, and the page text gives two different first-month figures for Personal, so the actual first invoice should be checked.
- Group pricing hidden. Group rates are quoted on demand with no published team price, which makes a multi-clinician budget impossible to build from the page alone, so a budget for several clinicians has to wait for a sales reply.
- US-only storage. The vendor states PHI is hosted in the United States only, which rules the product out for clinics bound by European or Canadian residency rules.
Works with
Alternatives to Twofold Health
Twofold Health: common questions
How long is the Twofold free trial?
The free card is a seven-day trial with no card. It gives full access to every feature, including unlimited notes, all clinical templates, the AI assistant, mobile and desktop apps, and compatibility with any EHR. After seven days a clinician moves to Personal or Group.
What does Twofold Personal cost?
The pricing card shows a monthly and an annual toggle, with a first-month price printed two ways and a struck-through regular rate. Since the figures differ, we do not quote an amount. Check the checkout screen during the trial and ask the vendor to confirm the price in writing.
Does Twofold train its AI on patient notes?
The vendor states that audio, transcripts, notes and PHI are not used to train AI models, in the security page FAQ. Session recordings are stated not to be stored. Notes stay in the clinician's workflow until deleted. Ask for the same wording in your contract.
Where does Twofold store patient data?
The vendor states that PHI is hosted on US-based infrastructure only, and the privacy policy names Microsoft Azure, Google Cloud and Google Workspace as processors. The company itself is registered in Israel. A clinic with residency rules outside the United States should treat that as a blocker.
Is Twofold SOC 2 certified?
Not yet, according to the security page. SOC 2 Type II is in progress, with the audit run by Sprinto and no report issued. A HIPAA compliance statement and a signed BAA on every plan are stated. Ask for the report date before relying on the claim.