Tool profile
Useberry: cost, fit and limits
Useberry is a user testing platform from Useberry User Testing Technologies IKE, a Greek company, that runs prototype tests, card sorts, tree tests, surveys and moderated interviews. Product designers and UX researchers use it to test Figma prototypes and live sites and to analyze recordings, click paths and drop-offs.
What to know first
Useberry bills by monthly response volume, which makes it easy to scale up from a free tier. The euro prices are printed: Free, Growth at 83 euros and Business at 659 euros a month on yearly billing, with Enterprise on request. AI is described as coming soon on Business and an add-on on Enterprise, so a buyer purchasing today for AI analysis should confirm availability first.
Useberry at a glance
| Maker | Useberry User Testing Technologies IKE, Greece |
|---|---|
| Free plan | Yes |
| Entry price | EUR 83 per month (Growth, billed yearly) |
| API access | No |
| Category | Best AI User Testing Software in 2026, rank 8 of 10 |
| Website | useberry.com |
Who Useberry is best for
Designers testing prototypes
Useberry imports designs from Figma, ProtoPie and Sketch, then reports success rates, task times and click counts on each step of the prototype.
Teams with high response volumes
Growth gives 300 responses a month, upgradable to 2,000, and Business gives 2,000 upgradable to 4,000, a volume tier that suits survey-style studies.
Interview-heavy researchers
Moderated interviews with scheduling, recordings and transcripts are offered, with 5 a month on Growth and 50 a month on Business.
Enterprises that need SSO
Business adds SAML SSO and brand kits, and Enterprise adds custom branding, enhanced support and enterprise security. A buyer should confirm the AI add-on separately.
Useberry plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | EUR 0 | Ten responses a month, one seat, one project, three versions per project and five blocks. |
| Growth | EUR 83 per month, billed yearly | Three hundred responses a month, unlimited projects, five interviews and ten transcription hours a month, 20 GB of recording storage. |
| Business | EUR 659 per month, billed yearly | Two thousand responses a month, five seats, 50 interviews, 30 transcription hours, 500 GB storage, brand kits and SAML SSO. |
| Enterprise | Contact sales | From 48,000 responses a year, from 10 seats, 100 interviews a month, 2 TB storage, custom branding and AI as an add-on. |
Checked November 2026.
What Useberry does
- Prototype test metrics
- Tests report success rates, task times, total clicks and user flows that show drop-offs and repeated paths, alongside session recordings with highlights. Highlights and tags help reviewers jump to the moments that matter.
- Method range
- The home page lists card sorting, tree testing, first click, five second tests, preference tests, single task tests, surveys and A/B testing. Moderated live interviews are offered alongside these methods.
- Design file imports
- Prototypes come in from Figma, ProtoPie and Sketch, and live sites are tested through a snippet installed on the page. The tests can therefore start from files already made in design tools.
- Interviews with transcripts
- Moderated interviews include scheduling, recordings and transcripts, and Growth adds tags and highlight reels for sharing the key moments. Storage is 20 GB on Growth and 500 GB on Business.
- Participant pool
- A global participant pool is offered for recruitment, with self-recruitment through a share link. The pricing page does not say which plans include the pool.
How Useberry handles your data
Useberry's privacy policy names Useberry User Testing Technologies IKE, a Greek private company with an address in Moschato, Greece. It says data is kept as long as needed for each purpose, and accounts frozen for more than two years may be deleted. The pages read did not state a hosting region, say whether customer content trains AI models, or name AI providers. A separate sub-processor list and security page exist but were not read.
Where Useberry falls short in practice
- AI is not live. The pricing page lists AI features as coming soon on Business and as an Enterprise add-on, and the home page mentions no AI. Ask for a launch date and a price.
- No certification statements. The pages read did not mention SOC 2, ISO 27001 or GDPR attestations, so buyers need a security questionnaire. Request the vendor's security documents before sending customer recordings.
- Panel access unclear. The pricing page does not say which plans include the participant pool, and its FAQ answer did not load. Request pricing for panel participants in your target country.
- Free tier is small. Free allows ten responses a month and five blocks, which supports a small trial of a prototype and little more. Heavier research programs will outgrow it within weeks.
Works with
Alternatives to Useberry
Useberry: common questions
How much does Useberry cost?
Growth costs 83 euros a month billed yearly, Business costs 659 euros a month billed yearly, and Free costs nothing. Enterprise is by quote. Monthly billing is available at a higher rate, as the page states that yearly billing saves two months.
Does Useberry have AI features?
Not yet in a form a buyer can use on the plans read. The pricing page lists AI-powered features as coming soon on Business and as an add-on on Enterprise, and the home page mentions none. Confirm the current status and the model provider with the vendor.
Where is Useberry based?
Its privacy policy names Useberry User Testing Technologies IKE, a Greek private company, with an address in Moschato, Greece. Hosting location for study data was not stated on the pages read, so a buyer with residency rules should ask for the sub-processor list.
What study types can Useberry run?
The home page lists card sorting, tree testing, first click, five second tests, preference tests, single task tests, surveys, open analytics and A/B testing, plus moderated interviews. Website and prototype testing are linked from the navigation, with imports from Figma, ProtoPie and Sketch.
Can Useberry recruit participants for me?
It offers a global participant pool and self-recruitment through a share link. The pricing page does not say which plans include the pool, and the answer in its FAQ did not load. Ask for panel pricing and country coverage before choosing a plan.