Tool profile
UXtweak: cost, fit and limits
UXtweak is a UX research platform from UXtweak, headquartered in Bratislava, Slovakia, that bundles card sorting, tree testing, prototype and website testing, session recording, surveys and live interviews. UX researchers and designers in Europe and beyond use it to run unmoderated and moderated studies with a user panel or their own database.
What to know first
UXtweak covers more research methods in one account than most of this list: sorting, tree tests, first click, five second tests, preference tests, mobile app testing, recordings and interviews. Recruitment comes from a user panel, an onsite widget or an own database. The paid price list did not load on the pricing page during this review, so only the Free plan figures were verified. AI features are opt-in.
UXtweak at a glance
| Maker | UXtweak, Slovakia |
|---|---|
| Free plan | Yes |
| Entry price | Business price not shown on the pages read |
| API access | No |
| Category | Best AI User Testing Software in 2026, rank 7 of 10 |
| Website | uxtweak.com |
Who UXtweak is best for
European research teams
UXtweak states it is built in the EU, and its privacy policy names AWS in Ireland for storage, which simplifies conversations with data protection officers.
Teams that need many methods
Card sorting, tree testing, first click, preference testing, session recording and interviews sit under one login, avoiding a stack of separate subscriptions.
Sites that recruit from their own visitors
Onsite recruiting invites live website visitors into studies, and the Own Database option sends invitations to contacts the team already holds.
Cautious AI adopters
The home page says AI features are opt-in, can be disabled, and that UXtweak never trains its models on customer data.
UXtweak plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | 0 per month | One seat, one concurrent study and 15 responses a month, unmoderated tools only, with results viewable for 14 days. |
| Business | Not shown (page said pricing unavailable) | One seat, upgradable to three, 350 responses a month upgradable to 750, all tools, one live interview study a month and an AI assistant. |
| Custom | Individual pricing | Unlimited seats and concurrent studies, a global panel with advanced targeting, custom data retention and custom AI credits. |
Checked November 2026.
What UXtweak does
- Wide method list
- The home page lists card sorting, tree testing, preference tests, five second tests, surveys, session recording, mobile app testing, first click, prototype and website testing.
- Three recruitment routes
- Teams can use the user panel, which covers 130 plus countries and 2,000 plus targeting attributes, onsite recruiting from their own visitors, or an own contact database.
- Live interviews
- Freeform and study-based moderated interviews are included. The pricing table shows Business with one interview study a month, with more available as an upgrade. Business includes one such study per month.
- AI assistant
- On Business, an advanced AI assistant produces summaries, outlines and highlights from sessions and transcripts, using 20 AI and transcript credits a month, upgradable to 100.
- Security controls
- SSO, role-based permissions for admin, editor and watcher, SSL transmission and penetration testing are listed on the home page. The Business plan comparison also lists data retention of 12 months.
How UXtweak handles your data
UXtweak's privacy policy says data is stored electronically in Ireland and Europe on AWS data center eu-west-1, that backup copies are kept for 10 days, and that data tied to an account is permanently deleted after termination without a stated timeframe. The home page says AI features are opt-in and that it never trains models on customer data, and shows SOC 2 Type II and ISO 27001 for its data centers. A data processing agreement is published.
Where UXtweak falls short in practice
- Price not verified. The pricing page showed a temporary-unavailable message for paid amounts, so the Business cost must be requested before budgeting. A written quote should list panel participants and interview hours too.
- Small Free plan. Free allows 15 responses a month, with only three responses per study for most tools, so it works as a trial and not for real research.
- Certification scope. The SOC 2 and ISO 27001 statements refer to the data centers, not to UXtweak as an audited company. A buyer should ask for the audit reports to confirm what they cover.
- Entity not named. The pages read did not name the contracting legal entity, so confirm it in the DPA before signing. The data processing agreement is published only as a PDF.
Works with
Alternatives to UXtweak
UXtweak: common questions
What does UXtweak cost?
The Free plan costs 0 and allows 15 responses a month. The Business plan amounts did not load on the pricing page read, which showed a temporary-unavailable message, and Custom pricing is individual. Request a written quote that includes panel participants, interview hours and AI credits.
Where does UXtweak store data?
The privacy policy says data is stored electronically in Ireland and Europe on AWS data center eu-west-1. Some sub-processors process data elsewhere, for example Mailgun in the USA. UXtweak describes itself as built in the EU and its headquarters are in Bratislava, Slovakia.
Does UXtweak train AI on my research data?
The home page states that it never trains its models on customer data, and that AI features are opt-in and can be disabled. The privacy policy read does not mention AI. Ask for the statement in the contract or the DPA.
How big is the UXtweak user panel?
The home page cites the user panel as covering more than 130 countries with more than 2,000 targeting attributes. It does not give a total participant count. Business includes access to participants from eight countries, with prepaid participants as an add-on.
Can UXtweak run moderated interviews?
Yes. Freeform interviews and study interviews appear on the home page, and the pricing table shows Free with none, Business with one study a month that can be raised, and Custom with interviews included. Recordings and transcripts feed the same AI assistant.