Category
AI knowledge base and enterprise search tools: what they are and who makes them
wikis with ai answers, cross-app enterprise search, search platforms for builders, governed knowledge layers: Slite, Onyx, Guru through Document360.
Types of AI knowledge base and enterprise search tools
Wikis with AI answers
Slite, Tettra, Notion and Guru start from a place where people write pages, then add an assistant that answers from them. They suit teams of 10 to 500 that want one home for policies and how-to pages, and accept that someone owns content quality.
Cross-app enterprise search
Glean, Moveworks and Onyx connect to Slack, Drive, Confluence, ticketing and similar systems and answer across all of them. You keep writing where you write today. The cost is connector setup, permission syncing, admin hours and a larger annual contract.
Search platforms for builders
Coveo and Elastic sell the retrieval engine, indexing and ranking, rather than a finished employee tool. Engineering teams use them to build a help center, intranet or support agent search, and pay in implementation time, indexing effort and usage-based fees.
Governed knowledge layers
Bloomfire and Guru pitch a curated, permissioned source of record that human staff and AI agents both draw from. The appeal is verification, ownership of each article and audit trails. It fits regulated teams and support organizations more than startups.
Facts at a glance
| Tool | Publisher | Based in | Access |
|---|---|---|---|
| Slite | Slite, Inc. | United States | Trial + API |
| Onyx | Onyx | United States | Trial + API |
| Guru | Guru Technologies, Inc. | United States | Paid + API |
| Glean | Glean Technologies, Inc. | United States | Paid + API |
| Notion | Notion Labs, Inc. | United States | Free tier + API |
| Tettra | Tettra, Inc. | United States | Trial + API |
| Coveo | Coveo Solutions Inc. | Canada | Trial + API |
| Elastic | Elastic N.V. | Netherlands | Trial + API |
| Bloomfire | Bloomfire, Inc. | United States | Paid + API |
| Moveworks | Moveworks, Inc. (ServiceNow) | United States | Paid + API |
| Document360 | Kovai.co | India | Paid + API |
