Tool profile
1up: cost, fit and limits
1up is a knowledge automation platform made by 1up Corp that answers security questionnaires, due diligence questionnaires and sales questions from approved company sources, with browser, chat and MCP access for sales and security teams.
What to know first
1up publishes five plans, from a free tier to a custom Enterprise deal. Free allows one admin, 50 knowledge uploads and 50 answers a month. Starter costs $300 a month with unlimited users and answers and one questionnaire, and Plus costs $900 with six. A separate MCP plan costs $50 a month plus $0.05 per answered question. Monthly billing is standard, with a 15% saving on annual.
1up at a glance
| Maker | 1up Corp, United States |
|---|---|
| Free plan | Yes |
| Entry price | Free |
| API access | No |
| Category | Best AI RFP Software in 2026, rank 3 of 12 |
| Website | 1up.ai |
Who 1up is best for
Teams testing AI answers cheaply
The Free plan lets one admin upload 50 documents and get 50 answers a month, enough to judge answer quality on real questions before any card is entered.
Sales teams that live in chat
Starter and above include Slack, Teams and Google Chat plugins, so account executives get answers in the channel where they already ask the security team.
Builders wiring answers into an AI assistant
The MCP plan connects the answer library to an assistant for $50 a month, then charges $0.05 per question answered, so cost follows use.
1up plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | Free | 1 admin, 50 knowledge uploads and 50 answers per month, which is enough to test answer quality on a small set of real questions. |
| MCP | $50 per month plus automation usage | MCP server, plus pay as you go questionnaire automation at $0.05 per question answered, so the bill follows volume. |
| Starter | $300 per month | Unlimited users and answers, Slack, Teams, Google Chat and browser plugins, and 1 questionnaire in the monthly allowance. |
| Plus | $900 per month | Everything in Starter plus KB Plushie, team training and 6 questionnaires in the monthly allowance, for teams with regular reviews. |
| Enterprise | Custom quote | A custom plan with a dedicated success manager, priced by quote rather than from a posted list. |
Checked November 2026.
What 1up does
- Browser plugin
- The browser plugin auto-fills customer web portals, which saves copy and paste on supplier portals that do not accept an uploaded spreadsheet from the vendor side.
- Questionnaire automation
- Security questionnaires are filled and returned in Excel, Word or PDF, and due diligence questionnaires are covered by a separate DDQ automation described on the site.
- Answer Hub
- A shared place for sales questions with Slack, Teams and Google Chat plugins from Starter, so reps can ask for an approved answer without opening a ticket with security.
- Human loop-in
- The vendor says it answers from approved sources and loops in a human when needed, which keeps doubtful answers from going out untouched by a person.
- MCP server
- An MCP server exposes the knowledge base to an AI assistant, available from the MCP plan upward, so the library can be queried from an assistant outside 1up.
How 1up handles your data
1up states that documents uploaded to it are never used to train any AI models, and that customers keep control of their data and can modify or delete it at any time. The security page says data is hosted in North America, Europe and Australia and describes encryption at rest and in transit. No certification was named on the pages read, so a buyer needing a SOC 2 or ISO report should ask for it before purchase.
Where 1up falls short in practice
- Free tier is small. Fifty answers a month and 50 uploads allow only a trial. A team with a normal questionnaire load will move to a paid plan within weeks of starting.
- Questionnaire counts cap the paid tiers. Starter includes one questionnaire and Plus includes six, so a busy security team can hit the allowance well before the monthly fee itself looks expensive to the buyer.
- Features start above Free. Answer Hub, Single Sign-On and the browser extension begin at Starter, so teams on Free and on the MCP plan do not get them at all.
Works with
Alternatives to 1up
1up: common questions
Does 1up have a free plan?
Yes. The Free plan includes one admin, 50 knowledge uploads and 50 answers per month. It is meant for a trial. Unlimited users and answers, chat plugins and the browser extension begin at the $300 Starter plan, so most working teams will need to upgrade soon after testing.
How does 1up charge for questionnaires?
Starter includes one questionnaire and Plus includes six, while the MCP plan charges $0.05 for each question answered. A team should count its yearly questionnaires and compare the plan allowances with the pay as you go rate before choosing a tier.
Does 1up train AI models on uploaded documents?
The vendor states that documents uploaded to 1up are never used to train any AI models. It also says customers retain control of uploaded data and can modify or delete it whenever they like, which covers the main concern for security answers.
Where does 1up host data?
The security page says 1up hosts in North America, Europe and Australia. It describes encryption at rest and in transit. The pages read do not say how a customer picks a region, so ask about that choice before onboarding any sensitive content.
What is the 1up MCP plan for?
The MCP plan costs $50 a month and exposes the answer library to an AI assistant through an MCP server. Questionnaire automation under that plan is billed at $0.05 per question answered, so cost follows volume instead of a fixed allowance per month.