Tool profile
FAXAGE: cost, fit and limits
FAXAGE is an online fax service made by EC Data Systems, Inc. that sends and receives faxes by web, email and API on per-line plans with unlimited online storage and number portability across North America.
What to know first
FAXAGE prices by line, from a Lite plan at $3.49 a month with no included minutes to a Volume plan at $64.95 a month with unlimited inbound faxes and 5,000 outbound minutes. A Carrier plan at $15.00 per line needs three lines. Web, email-to-fax, fax-to-email and API faxing come on every plan, and setup costs $5.00 per line. A HIPAA Fax product page is linked in the menu.
FAXAGE at a glance
| Maker | EC Data Systems, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | $3.49 a month per line (Lite) |
| API access | Yes |
| Category | Best AI Online Fax Services in 2026, rank 9 of 13 |
| Website | faxage.com |
Who FAXAGE is best for
Offices that receive many faxes
Small Office and Volume plans include unlimited inbound faxes, so a pharmacy or a dispatch desk that mostly receives is not charged by the minute.
Resellers and carriers
The Carrier plan at $15.00 per line with a $0.023 per minute rate and a three-line minimum targets providers that resell fax to their own customers.
Buyers who want to keep a number
Number portability is advertised across more than 137,000 exchanges, with local and toll-free numbers in all 50 US states and Canada.
FAXAGE plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Lite | $3.49 a month per line | 0 included minutes, $0.05 per minute and a Never Busy line. A Never Busy line is included, and the setup fee of $5.00 applies per line on top of the monthly fee. |
| Professional | $7.95 a month per line | 300 inbound and 300 outbound minutes and a Never Busy line. Never Busy lines are included, and minutes beyond the allowance are billed at the overage rate shown on the pricing page. |
| Small Office | $29.95 a month per line | Unlimited inbound and 400 outbound minutes. Four hundred outbound minutes are included, and the plan suits an office that mostly receives faxes from others. |
| Volume | $64.95 a month | Unlimited inbound, 5,000 outbound minutes, $0.04 per minute overage and up to three lines. Limited to three lines before overages apply, so a larger office should compare it with the Carrier plan. |
| Carrier | $15.00 a month per line | Minimum 3 lines ($45.00 a month) and $0.023 per minute overage. Intended for providers with several lines, and the per-minute overage is the lowest of the five plans. |
Checked November 2026.
What FAXAGE does
- Every access method on every plan
- Web faxing, email-to-fax, fax-to-email and API faxing come with every plan, so even the $3.49 Lite line can be automated. The same account can be used for a person at a desk and for a script, which keeps the price low.
- Unlimited online storage
- The pricing page names unlimited online fax storage at no additional charge, which helps an office that keeps incoming faxes for reference. Storage is described as unlimited, though the privacy policy says personal data is kept as long as services need.
- Unlimited email addresses
- One account can have unlimited email addresses sending and receiving faxes, so a team shares a line without extra licenses. Several staff can share one account without paying per user, but the pages do not describe roles or audit logs.
- Never Busy lines
- Lite and Professional lines are described as Never Busy, so several faxes can arrive at the same moment without a busy signal. The Volume and Small Office plans do not use that wording, so check the plan before assuming parallel capacity.
- Extra numbers
- Additional virtual numbers cost $3.49 a month each, or $2.00 on Carrier plans, which keeps expansion cheaper than a new line plan. Cheaper extra numbers help a business that wants separate lines for departments, though minutes are still metered.
How FAXAGE handles your data
The FAXAGE privacy policy says personal data is kept only as long as needed for the policy purposes and services, unless the law requires longer. The pages we read do not say whether customer data trains AI models, where data is hosted or which compliance certificates apply, although a HIPAA Fax product page is linked from the menu. They name no AI feature. A buyer handling regulated documents should ask for the HIPAA terms and the retention schedule in writing.
Where FAXAGE falls short in practice
- Billing by the minute. Most plans meter minutes, not pages, so a long or slow fax costs more than a short one and forecasting needs past call data. A team should add up expected minutes, since a long fax over a slow line may use more than a short one.
- Volume caps lines. Volume plans allow a maximum of three lines before overages apply, and Carrier requires at least three lines, so neither suits a single-line buyer. A growing office may find that two Small Office lines cost more than a single Volume plan covering similar traffic.
- Setup and extra number fees. A $5.00 setup fee applies per line and extra numbers cost $3.49 a month each, so an office with several lines pays more than the base fee suggests.
Alternatives to FAXAGE
FAXAGE: common questions
How much does FAXAGE cost?
Lite is $3.49 a month per line, Professional $7.95, Small Office $29.95, Volume $64.95 and Carrier $15.00 per line with a three-line minimum. A $5.00 setup fee applies per line. Lite has no included minutes, so every minute costs $0.05.
Does FAXAGE charge by page or by minute?
By minute. Plans bundle inbound and outbound minutes, with overage rates of $0.05 on Lite, $0.04 on Volume and $0.023 on Carrier. Pay-per-page services such as Phaxio are easier to forecast if your faxes vary in length. Billing follows connection time.
Does FAXAGE have an API?
Yes. API faxing is included on every plan, alongside web faxing, email-to-fax and fax-to-email. The pages we read do not give rate limits or webhook details, so check the API documentation before you build a workflow. Ask for rate limits in writing.
Can I port my fax number to FAXAGE?
FAXAGE advertises number portability in more than 137,000 exchanges and local and toll-free numbers across all 50 US states and Canada. Porting takes time, so keep your old line active until a test fax arrives. Portability covers many exchanges, but not every number is eligible, so ask FAXAGE first.
Does FAXAGE use AI?
No AI feature is named on the vendor pages we read. FAXAGE sells transmission, storage and number services. If you need AI extraction or classification of incoming faxes, compare Documo, WestFax or Fax.Plus. A HIPAA Fax page exists in the menu, though no certificate is named.