Tool profile
Fienta: cost, fit and limits
Fienta is an event ticketing and registration platform from Fienta Ticketing OÜ in Estonia that sells tickets, takes payments through card, bank link and invoice, and handles scanning at entry for event organizers across Estonia and neighboring markets.
What to know first
Fienta runs free events at no charge and takes 3.5% of paid ticket sales with a 0.4 EUR minimum per order. Card, bank link and invoice payments are built in, so organizers need no separate payment provider signup. Reserved seating costs 0.20 EUR per sold ticket and PayPal adds 1% plus 0.35 EUR on EUR events. The standard payout is monthly, and extra payouts can be requested.
Fienta at a glance
| Maker | Fienta Ticketing OÜ, Estonia |
|---|---|
| Free plan | Yes |
| Entry price | 3.5% fee on ticket sales, minimum 0.4 EUR per order |
| API access | No |
| Category | Best AI Event Ticketing Platforms in 2026, rank 4 of 13 |
| Website | fienta.com |
Who Fienta is best for
Organizers in the Baltics and Nordics
Bank link payments suit buyers who prefer local online banking over cards, and having no separate gateway signup shortens the setup before a first sale.
Business-to-business event sellers
Invoice payments let corporate buyers pay a bill for a group booking instead of using a card, which matches how company training budgets usually pay.
Free workshop and community hosts
Registration, confirmations and scanning on free events carry no fee, so recurring free meetups, school evenings and open days run at no platform cost at all.
Fienta plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free features | Free for free events | Event listing, attendee registration, confirmations, notifications, ticket scanning, and participant list export and printing for free events. |
| Paid features | 3.5% per ticket sale, minimum 0.4 EUR per order | Card, bank link and invoice payments, all core ticketing except seating charts, live chat support and a monthly standard payout. |
| Add-ons | 0.20 EUR per sold ticket for seating; PayPal 1% plus 0.35 EUR | Reserved seating charts, and PayPal payments which are available only for events that are priced in EUR. |
Checked November 2026.
What Fienta does
- Built-in payments
- Card, bank link and invoice payment are included without a separate provider registration, which removes a setup step for first-time sellers who lack a merchant account.
- Check-in and lists
- Scanning, participant list export and printing are on the free tier, so door staff can still work from a printed list if the mobile network drops at the venue.
- Payout schedule
- Standard payout is monthly, with extra payouts available on request, which matters for organizers who must pay suppliers or artists before the next monthly transfer.
- Reserved seating add-on
- A seating chart is sold at 0.20 EUR per ticket, so organizers pay for it only on seated events and general admission shows avoid the charge entirely.
- Live chat support
- Live chat is listed on the paid features, so organizers selling tickets get a human channel during a sale, which helps when a buyer reports a payment problem.
How Fienta handles your data
The privacy policy at fienta.com names Fienta Ticketing OÜ as the operator. The pages we opened did not state a hosting region, a retention period, a certification such as ISO 27001, or whether customer data trains AI models, so the vendor's policy was not checked for this. The footer links to an AI agents page that we did not open. European organizers who sell to private buyers should ask for the data processing agreement before opening sales.
Where Fienta falls short in practice
- Seating is an add-on. Seating charts sit outside the core feature set and cost 0.20 EUR per sold ticket, so a large seated hall pays noticeably more than a general admission event of the same size.
- PayPal is narrow. PayPal works only for events priced in EUR and adds 1% plus 0.35 EUR per transaction, which limits it for organizers who price in other currencies and want wallet payments.
- VAT on the fee. The fee carries 24% VAT for private individuals in the EU, EU companies without a VAT number and customers in Estonia, so the net cost depends on the organizer's tax status.
Works with
Alternatives to Fienta
Fienta: common questions
What does Fienta charge for paid tickets?
Fienta charges 3.5% per paid ticket with a minimum fee of 0.4 EUR per order as of November 2026. The page says payment fees are included in that price, and VAT may be added to the fee depending on the organizer's status and country.
Is Fienta free for free events?
Yes. Free events get event listing, registration, confirmations, notifications, ticket scanning and participant list export and printing at no cost. The fee applies to paid tickets only, so an event that mixes free and paid tickets pays only on its paid part.
How often does Fienta pay organizers?
The standard payout schedule is monthly. Extra payouts are available on request, according to the pricing page. Organizers who need money before the event, for example to pay venues or performers, should ask Fienta about the process and any conditions.
Can Fienta handle reserved seating?
Yes, as an add-on at 0.20 EUR per sold ticket. Seating charts are not part of the core feature set, so factor this into the cost of a theater or concert hall, and compare it with platforms that include seat maps in the base fee.
Does Fienta have AI features?
The footer links to an AI agents page that we did not open, so we cannot describe an AI capability. The pricing page names none. Ask the vendor what the AI agents do, which plan they require and how event data is handled before counting on them.