Tool profile
Instinct EMR: cost, fit and limits
Instinct EMR is a veterinary practice information system made by Instinct Science, LLC for advanced-care, emergency and specialty hospitals, with a separate edition for primary care, and the vendor also offers the Attending clinical AI assistant and the ScribbleVet AI scribe.
What to know first
Instinct EMR is sold on a quote basis, and no price appears on the pages read. The company lists one EMR for advanced care, ER and specialty practices and another for primary care, plus digital treatment sheets called Instinct Treatment Plan. Its AI products are Attending, an evidence-based assistant for clinical decision support, and ScribbleVet, a SOAP-note scribe billed per veterinarian. The privacy policy says data is hosted and processed in the United States.
Instinct EMR at a glance
| Maker | Instinct Science, LLC, Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Veterinary Practice Management Software in 2026, rank 5 of 13 |
| Website | instinct.vet |
Who Instinct EMR is best for
Specialty and ER hospitals
A dedicated advanced-care edition and digital treatment sheets target hospitals where several clinicians hand patients across shifts. That layout fits advanced-care work better than a primary-care chart.
Clinics that want decision support
Attending is described as an evidence-based veterinary AI assistant, and the product pages link it to Plumb's drug reference content for dosing checks.
Practices that only want a scribe
ScribbleVet is offered per veterinarian with monthly or annual billing, so a clinic can price note drafting for its vets before it moves the whole record.
Instinct EMR plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Instinct EMR | Not published, quote only | Veterinary practice information system for advanced-care practices, with a separate EMR edition for primary care clinics. |
| ScribbleVet Essential | Per veterinarian, amount not shown on the blog page read | Includes 150 SOAP notes a month plus limited Care Cards and client emails, billed monthly or annually. |
| ScribbleVet higher tiers | Per veterinarian, amounts not shown on the page read | For vets who need more than 150 notes a month, the blog describes upgrading or buying extra capacity. |
Checked November 2026.
What Instinct EMR does
- Attending
- An evidence-based veterinary AI assistant for clinical decision support. The vendor names Plumb's drug reference among its integrations, which suggests dosing content, but the pages read do not detail answer sourcing or accuracy.
- ScribbleVet
- An AI scribe that drafts SOAP notes, with Care Cards and client emails on the Essential tier. The 150-note monthly cap on that tier is the main planning number for a busy vet.
- Instinct Treatment Plan
- Digital treatment sheets keep inpatient tasks and orders in the record, which suits hospitals that currently run on paper cage cards. The sheets sit inside the same record as the medical notes.
- Two EMR editions
- One edition targets advanced care, ER and specialty work and another targets primary care, so a hospital chooses by workflow rather than buying one product for both.
How Instinct EMR handles your data
Instinct's privacy policy says information is hosted and processed in the United States, that some information may be retained to prevent identity theft and misconduct, and that backups can persist after a deletion request. Its terms of use bar users from applying the service's output to train other AI models, but the pages read do not say whether Instinct trains its own models on customer data. No certification such as SOC 2 or ISO 27001 appears on the pages opened, and the terms add that services may not be available in every jurisdiction.
Where Instinct EMR falls short in practice
- Quote-only EMR. Instinct EMR has no published price, so a clinic cannot budget from the site and must go through sales for a figure that covers its vets and locations.
- Note cap on the scribe. ScribbleVet Essential stops at 150 SOAP notes per month. A vet seeing more than seven cases a working day on a 22-day month would need a higher tier.
- US-only hosting. The privacy policy states United States hosting with no EU option, which can rule the product out for clinics that need data kept in Europe.
Works with
Alternatives to Instinct EMR
Instinct EMR: common questions
What is the difference between Instinct EMR, Attending and ScribbleVet?
Instinct EMR is the practice record. Attending is an evidence-based AI assistant for clinical decision support, and ScribbleVet is an AI scribe that drafts SOAP notes. The vendor markets them together, but the scribe is priced per veterinarian on its own, so a clinic can consider it separately.
How many notes does ScribbleVet Essential allow?
The Instinct blog says the Essential plan includes 150 SOAP notes per month, with limited Care Cards and client emails. Billing is per veterinarian, monthly or annual. Amounts were not shown on the page read, so request the current price from the vendor.
Does Instinct EMR publish prices?
No. The pages read show no price for the EMR, which is quote only as of November 2026. The vendor offers one edition for advanced care, ER and specialty hospitals and another for primary care, so the quote depends on which one a clinic needs.
Where does Instinct host its data?
The privacy policy says information is hosted and processed in the United States. The pages read name no EU hosting option, so a European clinic should ask whether data can stay in the EU, and under what contract terms, before choosing it.
Can Instinct train AI on my clinic's records?
The pages read do not say. The terms of use prohibit customers from using the service's output to train other AI models, but they do not address Instinct's own use of customer data. Ask for a written statement on training before enabling the AI products.