Tool profile
Iorad: cost, fit and limits
Iorad is a tutorial capture platform made by iorad Inc. that records a user's clicks in a browser or desktop app and turns them into interactive, video, scroll, slide or quiz tutorials, for support, training and customer education teams.
What to know first
Iorad has a free plan at $0 a month with unlimited tutorial capture, unlimited public tutorials and unlimited learners. Paid plans add privacy controls, custom branding, analytics and team collaboration: Individual is listed at $200 a month and Team at $500 with one seat included. Enterprise is custom priced. The pricing page names two AI agents, The Storyteller and The Librarian, and an MCP server for AI assistants.
Iorad at a glance
| Maker | iorad Inc., Not stated on the vendor pages |
|---|---|
| Free plan | Yes |
| Entry price | $0 per month |
| API access | No |
| Category | Best AI Process Documentation Software in 2026, rank 4 of 12 |
| Website | iorad.com |
Who Iorad is best for
Help center owners
Tutorials publish straight to Zendesk, Freshdesk, ServiceNow, Confluence and Salesforce Knowledge, so a support lead can ship a how-to without handing files to a web team.
Customer education teams
One capture can become interactive, video, scroll, slide or quiz formats, which lets an educator reuse a recording for a course, a help article and a test.
Teams testing capture on a zero budget
Unlimited capture and unlimited learners on the free plan allow a pilot of real size, as long as public tutorials are acceptable for the content.
Iorad plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | $0 per month | Unlimited tutorial capture, unlimited public tutorials and unlimited learners, without the privacy controls, branding and analytics that the paid plans add. |
| Individual | $200 per month | Paid plan for one user, with privacy controls and branding. The page lists an Educator option at $10 per month alongside it. |
| Team | $500 per month | One seat included and extra seats at $50 per month as listed, with team collaboration and analytics. An Institutions option is listed at $1,200 per year. |
| Enterprise | Custom pricing | Includes procurement steps and access to the SOC 2 Type 2 audit report, for organizations that need security review before buying. |
Checked November 2026.
What Iorad does
- Multi-format output
- Each capture can become an Interactive, Video, Scroll, Slide, Quiz or Do tutorial, so the same recorded task serves a help article, a training course or a practice exercise.
- Direct publishing
- Integrations named on the pricing page include Zendesk, Slack, ServiceNow, Freshdesk, Confluence, YouTube, HubSpot and Litmos, plus Salesforce Knowledge publishing for support articles, so finished tutorials land in the help center.
- Paid-plan controls
- Paid plans add privacy controls, custom branding, analytics and team collaboration, which is where a company moves tutorials from public to internal use with a controlled audience.
- Ioradical Agents
- The pricing page names two AI agents, The Storyteller and The Librarian, as part of the product's AI features, though it does not detail how they work.
- iorad MCP
- An MCP server connects tutorials and documented processes to the AI assistant a team already uses, so captured workflows can serve as context for its answers, without copying content.
How Iorad handles your data
The pages opened state that Enterprise customers get access to SOC 2 Type 2 audit reports and procurement steps. They did not state where data is hosted, how long it is retained, or whether customer content trains AI models. Free-plan tutorials are public, and privacy controls are listed as a paid-tier feature, so the privacy default matters more here than for most tools. A buyer documenting internal systems should ask for the data processing terms and confirm in a test workspace which tutorials are visible without a login.
Where Iorad falls short in practice
- Public by default on free. The free plan's tutorials are public, and privacy controls plus SSO belong to paid tiers. A team documenting internal processes has to budget for a paid plan from the first day.
- Steep seat price. Team is listed at $500 a month with one seat included and $50 per extra seat, so a ten-person documentation group pays well above the headline figure.
- Enterprise needs procurement. Enterprise is custom priced and involves procurement steps, which slows a buyer who wants SOC 2 evidence before a pilot instead of after it, since the audit report sits behind that step.
Works with
Alternatives to Iorad
Iorad: common questions
Are Iorad free tutorials public?
The pricing page describes the free plan as unlimited public tutorials, and lists privacy controls as a paid-tier feature. So content on the free plan should be treated as visible to anyone with the link. Confirm the exact visibility settings in a trial workspace before capturing anything about internal systems.
What does the Iorad Team plan include?
Team is listed at $500 a month with one seat included and $50 a month per extra seat as shown. It adds team collaboration, analytics, branding and privacy controls over the free plan. The page also lists an Institutions option at $1,200 per year, whose scope was not captured.
Does Iorad have an AI feature?
The pricing page names Ioradical Agents, called The Storyteller and The Librarian, and an iorad MCP server that connects tutorials to an AI assistant. It does not describe how the agents work or what they cost, so a buyer should ask for a demonstration on a real tutorial.
Can Iorad publish to Salesforce Knowledge?
Yes. Salesforce Knowledge publishing is named among the direct integrations, alongside Zendesk, Freshdesk, ServiceNow, Confluence and HubSpot. The pages did not say which plan carries each integration, so check that your plan includes the one you need before building a publishing routine.
Is SOC 2 evidence available for Iorad?
The pricing page says Enterprise includes access to SOC 2 Type 2 audit reports. It does not say whether lower plans can request them. A buyer who needs the report before signing should ask sales whether it can be shared under NDA during evaluation.