Tool profile
itemit: cost, fit and limits
itemit is a cloud asset tracking service made by RedBite Solutions Ltd that tags equipment with QR codes and barcodes and extends to GPS trackers and RFID readers, with plans sold in pounds by asset count and user tier.
What to know first
itemit sells four plans: Starter for one to three users, Pro with unlimited users and GPS and RFID support, Industrial with fixed readers and Active Directory, and a Bespoke quote above 10,000 assets. Prices are in pounds excluding VAT. The pricing page names no AI feature, though the privacy policy mentions the Google Gemini API and states that content sent to it is not used to train models.
itemit at a glance
| Maker | RedBite Solutions Ltd, Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | £33 per month, or £399 billed yearly (Starter, UK pricing excluding VAT) |
| API access | Yes |
| Category | Best AI Asset Tracking Software in 2026, rank 5 of 13 |
| Website | itemit.com |
Who itemit is best for
Facilities and events teams
Handheld RFID readers and GPS trackers on Pro let staff find mobile equipment and count a store room without opening every crate.
Organizations on Active Directory
Industrial lists Active Directory access, so equipment custody can follow staff accounts that IT already manages. Ireland is the primary hosting location named in the privacy policy.
UK buyers who need pound pricing
Plans are listed in pounds with monthly or yearly billing, and Industrial offers payment by invoice, which helps with procurement rules.
itemit plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Starter | £33 per month, or £399 billed yearly | Up to 1,000 assets, one to three users paid per user, QR code and barcode tagging. |
| Pro | £133 per month, or £1,599 billed yearly | Up to 1,000 assets, unlimited users, GPS tracker and handheld RFID reader support, customizable tags and a dedicated account manager. |
| Industrial | From £249 per month, or £2,999 billed yearly | 2,000 assets per the card (5,000 per the table), unlimited users, fixed RFID readers, Active Directory, the itemit API and invoice payment. |
| Bespoke | Custom quote | More than 10,000 assets with a custom solution, requested through a quote form. The page directs buyers to a quote request rather than showing a figure. |
Checked November 2026.
What itemit does
- QR and barcode tagging
- Starter tags assets with QR codes and barcodes, up to 1,000 assets, which covers a small equipment room. Labels can be applied to equipment and scanned with a phone, so a small team needs no special hardware.
- GPS and RFID
- Pro supports GPS trackers and handheld RFID readers, and Industrial adds fixed readers, so location can be captured without a manual scan. The page does not say how often a GPS tracker reports its position.
- API and directory access
- The itemit API is listed as included on Industrial and as a REST API add-on at £699 a year on Pro, and Active Directory is sold the same way.
- Customizable tags
- Pro lets you customize the asset tags, which matters when labels carry a company logo or need extra fields for audits. Pro is the tier where a dedicated account manager is also listed.
How itemit handles your data
The privacy policy states that primary hosting is in Ireland, and that data is transferred to and processed in the UK and the EEA. It says AI processing may occur outside the UK or EEA with safeguards, and that content sent to the Google Gemini API under paid terms is not used to train or improve AI models. No retention period is given beyond keeping personal data only as long as necessary. SOC 2 and ISO 27001 are not mentioned, and a UK ICO registration number is stated.
Where itemit falls short in practice
- Asset limit shown two ways. The Industrial card says 2,000 assets and the comparison table says 5,000, so ask which figure applies before buying. The difference could change the plan you need, so confirm it before paying.
- Paid add-ons. On Pro, the API and Active Directory cost £699 a year each, and fixed RFID readers cost £999 a year, so a full setup costs well above the headline.
- No free plan. Only a 14-day trial is offered, with trial data kept or wiped when you subscribe, and the Bespoke tier has no published price. Trial data may be kept or wiped on subscribing, so choose deliberately.
Works with
Alternatives to itemit
itemit: common questions
How much does itemit cost?
Starter is £33 a month or £399 billed yearly, Pro £133 a month or £1,599 yearly, and Industrial from £249 a month or £2,999 yearly. Prices exclude VAT. Above 10,000 assets, the Bespoke plan is a custom quote with no published price.
Does itemit have AI features?
The pricing page names none. The privacy policy mentions content sent to the Google Gemini API and states it is not used to train or improve AI models. Treat AI as something to ask about in a demo rather than a listed capability.
Does itemit support RFID and GPS?
Yes. Pro supports GPS trackers and handheld RFID readers, and Industrial adds fixed RFID readers. On Pro, fixed reader access is a paid add-on at £999 a year, so confirm which hardware you need and which tier carries it. Handheld readers need no add-on on Pro.
Where does itemit host data?
The privacy policy states primary hosting in Ireland, with data transferred to and processed in the UK and the EEA. AI processing may occur outside those areas with safeguards. It does not set a fixed retention period and names no SOC 2 or ISO 27001 certification.
Can I try itemit before paying?
A 14-day free trial is offered with no credit card needed, and there is no free plan. Trial data can be kept on subscribing or wiped. Plan the trial around a real batch of assets with the tags and readers you intend to buy.