Tool profile
Join It: cost, fit and limits
Join It is a membership management service made by Join It, Inc. that handles sign-up pages, recurring dues, renewal reminders, digital cards and event registration for clubs, studios and small associations. Pricing is monthly or annual and starts with a free trial that needs no credit card.
What to know first
Join It prints four tiers: Starter at $29 per month, Total at $99, Extra at $199 and a custom Enterprise tier, with about 10% off for annual billing. Each tier carries a service fee on paid transactions that falls from 3% to 1.5%. Every plan has a free trial without a card, though the page does not give its length. The terms address AI training explicitly.
Join It at a glance
| Maker | Join It, Inc., United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $29 per month ($26.10 per month billed annually) |
| API access | Yes |
| Category | Best AI Membership Management Software in 2026, rank 2 of 13 |
| Website | joinit.com |
Who Join It is best for
Studios and clubs with recurring dues
Starter already includes recurring payments, renewal reminders and unlimited automations, so a club can automate billing before upgrading. That removes the monthly chore of chasing payments by hand.
Nonprofits watching cost
Eligible nonprofits get an extra 10% off that stacks with annual billing, which lowers the price of the Total plan to roughly $80 per month.
Teams that want cards and check-in
Digital membership cards, member check-in and an embeddable purchase widget arrive on Total at $99 per month. Staff at a door can check people in on Total, which no cheaper Join It tier offers.
Join It plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Starter | $29 per month, or $26.10 per month billed annually | Custom fields, unlimited automations, unlimited membership types, automated emails, recurring payments, renewal reminders, 3 admin seats and a 3% service fee. |
| Total | $99 per month, or $89.10 per month billed annually | Adds digital membership cards, an embeddable purchase widget, check-in, API access, a member directory and admin-only fields; 5 admin seats, 2% fee. |
| Extra | $199 per month, or $179.10 per month billed annually | Adds a custom domain, removal of Join It branding, card customization by membership type, push notifications and a dedicated account manager; 10 admin seats, 1.5% fee. |
| Enterprise | Custom | Adds custom digital card templates, custom development and multi-chapter support. Everything in Extra, with a quoted price and no published member or admin seat limits. |
Checked November 2026.
What Join It does
- Recurring billing and reminders
- Starter handles recurring payments and renewal reminders, which covers the chore that clubs usually run by spreadsheet and manual invoice. Unlimited automations and unlimited membership types arrive on the lowest tier, so a club can model several dues levels without an upgrade.
- Event ticketing
- Native event registration and ticketing take payments through Stripe, so one member record can hold both dues and event purchases. Ticket sales, member-only pricing and registrations live beside dues records, which makes it easier to see which members attended which events.
- Digital cards and check-in
- On Total, members get digital membership cards and staff can check people in, which suits gyms, studios and venues with a door. Cards sit on a phone rather than in print, and Extra adds card customization by membership type for clubs with several tiers.
- API access
- The API arrives on the Total tier, so a club can push member status into its own tools without paying for Enterprise. Smaller clubs on Starter cannot reach the API, so teams that must feed member status to another system need to budget for Total.
- Multi-chapter support
- Enterprise adds multi-chapter support and custom development for organizations with local branches. Custom digital card templates are also listed at the Enterprise level, with custom development done by Join It staff on request.
How Join It handles your data
The terms state that Join It will not use identifiable subscriber content to train AI models without express consent. The pricing page links an info page for AI and LLMs but names no AI feature. Retention periods and hosting region were not stated on the pages we opened. The page says data is protected with secure infrastructure and encrypted connections, and names no certification such as SOC 2 or ISO 27001, so the vendor's policy was not checked for this beyond those statements.
Where Join It falls short in practice
- Service fees stack on the plan price. Each paid transaction carries 3%, 2% or 1.5% depending on the tier, so a club taking high dues volume should model the fee against the next tier up.
- Trial length is not published. Every plan offers a free trial with no credit card, yet the page gives no number of days, which leaves a buyer unable to plan a pilot.
- Prices depend on member capacity. The page notes that prices rise with member capacity but lists no tier table, so larger clubs need a quote to know their price. Ask for a pricing table by member count before signing.
Works with
Alternatives to Join It
Join It: common questions
Does Join It charge transaction fees?
Yes. Starter charges a 3% service fee on paid transactions, Total 2% and Extra 1.5%. These sit on top of the monthly plan price and presumably of Stripe processing charges, which the page does not detail. Compare the fee on your expected dues volume before choosing a tier.
How long is the Join It free trial?
The pricing page says every plan offers a free trial with no credit card, but it does not state the number of days. Confirm the length with the vendor before you plan a pilot with real members. Ask support to confirm the length in writing and whether it applies to every tier.
Does Join It train AI on my members' data?
The terms say Join It will not use identifiable subscriber content to train AI models without express consent. The pricing page links an AI and LLMs info page but names no Join It AI feature, so the clause is a data promise, not a product claim.
Which Join It plan includes the API?
API access is listed on the Total plan at $99 per month, or $89.10 per month billed annually, along with a member directory and digital cards. Starter does not include it, and Extra and Enterprise build on Total. Check that your account type allows API calls before you promise a developer a deadline.
Is there a discount for nonprofits at Join It?
Yes. The pricing page says eligible nonprofits get an extra 10% off, and that this stacks with the annual billing discount. The page does not say how a nonprofit proves eligibility, so ask support what documents are needed. Ask support which documents prove nonprofit status and whether the discount renews each year.